GSFCarParts.com Reviews 

11,782
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,064 reviews, most reviewers were somewhat happy with their experience overall. Loyal customers frequently highlight the very competitive pricing and find the digital ordering platform entirely straightforward for everyday purchases. Many consumers also deeply appreciate the remarkably quick turnaround time for collecting their ordered items directly in-store. Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing items from their shipments. Consumers additionally mentioned frequently receiving incorrect replacement parts recommended by the system or encountering severe stock issues when shopping online. Other people experienced slow service, unhelpful staff behavior, and frustratingly long queues at the physical counter store locations.

What people talk about most

Product

Customers had ambiguous experiences with product quality and availability. Many consumers praised the... See more

Order

Users describe ambiguous interactions with order, highlighting a stark divide in their purchasing... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported. Many reviewers praise the... See more

Staff

Reviewers highlight ambiguous aspects of staff, presenting strongly contrasting experiences across different... See more

Price

People report positive experiences with price, often highlighting great deals and competitive costs compared... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got an email saying it would be in by 10:00 the next day, therefore I went over there for 10:30 the next day,v2 hour round trip, and the radiator wasn't in. I was told by the counter staff it was a... See more

Rated 4 out of 5 stars

Good price and done the job. Only criticism would be that order said collect next day (Saturday) but not there to collect and told that it won't be until Monday and should have had a n email stating... See more

Rated 4 out of 5 stars

Ordering on line was easy and a reasonable price point compared to other suppliers . As local to us , it was handy they had the part required for next day pick up. On picking order up it caused confus... See more

Rated 3 out of 5 stars

The part ordered online arrived well packaged but 2 days late. However very disappointed with their customer service. The part arrived a day late, but trying to contact them was a nightmare. They on... See more


Company details

  1. Auto Parts Store

Information provided by various external sources

We are trade specialists but all retail customers can expect a warm welcome from our experienced and knowledgeable staff. We stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original or aftermarket quality, you can be sure of a great parts and great discounts.


Contact info

3.6

Average

TrustScore 3.5 out of 5

12K reviews

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3.6

All reviews

(11,782)

2,909 reviews in the last 12 months

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Rated 1 out of 5 stars

⭐ -0 Star

⭐ -0 Star – Halfords: Absolute joke of a service!!!! Avoid!

Absolutely disgraceful experience. I would strongly recommend getting a second opinion before agreeing to any expensive repairs here. I paid online for an A/C diagnostic because my air conditioning wasn't cooling properly. I already knew the system had a very slow refrigerant leak because I had recharged it myself twice, and on both occasions the refrigerant lasted roughly **two weeks** before disappearing again.I explained all of this to the technician before leaving the car. I also told him that I had already added UV dye oil specifically to help locate the leak. I made it very clear that this was a slow micro-leak and that I wanted the A/C system properly diagnosed. I left the car there and, about half an hour later, received a call telling me there was “bad news.”When I returned, instead of simply explaining what they had found with the A/C, I was suddenly being told about a blown parking light bulb, LED lights in the rear lights and other electrical issues.I had to stop him and remind him: I brought the car in because the A/C wasn't working, not for a complete inspection of every light and electrical modification on the car.Then came the real shock.I was told I needed a new condenser costing £400, plus a relay and another component with the total repair coming to £1,000. I questioned this immediately. I showed him that I could find a compatible condenser online for around £50, and even checking normal motor factors such as Euro Car Parts, similar condensers were nowhere near £400.His response was essentially: “We don't buy from eBay.”
Fine. I completely understand that a professional garage doesn't necessarily use eBay. But even allowing for a legitimate parts markup, I cannot understand how a condenser that can be purchased for roughly £50–£100 elsewhere suddenly becomes a £400 part through Halfords. I understand that garages have overheads, labour costs and need to make a profit. That's not the issue. The issue is being presented with a repair bill approaching £1,000 for an A/C problem without a clear explanation of why the parts alone are priced so dramatically above the normal market price. And remember, I had already told them that the system had a slow refrigerant leak and that UV dye was already present. If the leak could not be located with the UV dye, I expected the system to be properly pressure-tested using an appropriate method rather than simply being presented with an enormous parts bill. I went in for an A/C diagnostic and somehow ended up hearing about bulbs, rear lights, electrical problems, a condenser, relays and a potential £1,000 repair.At that point I was half expecting them to tell me the tyres and exhaust needed replacing as well. 😂This is an absolute joke!If you don't know much about cars, my advice is simple: do not automatically accept an expensive quote. Get a second opinion and check the price of the parts yourself before authorising any work. The experience left me feeling like I was being treated as though I knew nothing about cars and would simply accept whatever price I was given.I came in for an A/C problem. I did not come in to have half the car added to the repair bill.Extremely disappointing experience. I will not be returning to this Halfords branch. Get a second opinion before spending your money here.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Battery warranty not being honoured

I bought an AGM battery 2.5 years ago which had a 4 year warranty. I never leave my car parked weeks on end but only drive 3-4K miles per year. When my battery wouldn't charge fully and failed to start my car when let overnight, I tried to return but was told they would not honour the warranty because I don't drive enough. This is not mentioned anywhere so I had to buy a battery from another store. There's no point in trying their customer services online chat as they don't respond!

14 August 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE. Ordered an item but i later realised that i ordered the wrong product. I email and messaged on their web page 4 times and only got a auto reply.
I finally managed to get a refund from Paypal. I wont be ordering any time soon.

7 August 2026
Unprompted review

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