Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing, the simple ordering process, and the consistently high quality of the seeds and gardening products received overall. Many consumers and regular buyers also appreciate the swift shipping options and efficient service that ensure items arrive safely and promptly at their doors. However, some customers also noted unexpected delivery delays and extended wait times for their packages to finally arrive. A few other people also felt that receiving missing items or incorrect products caused significant frustration when customer support failed to respond promptly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality and good germination rates.... See more

Delivery service

Consumers have mixed feelings regarding delivery service experiences. Many reviewers praise quick and prompt... See more

Order

Reviewers highlight ambiguous aspects of order, as opinions on the process are deeply divided. Many consumers... See more

Price

Customers had positive experiences with price, reporting extremely fair and competitive pricing. Reviewers... See more

Service

Clients share positive opinions on service, highlighting excellent and speedy assistance alongside great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Seeds arrived as quoted, seeds sown, germinated, and now planted out awaiting crop of runner beans.


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,074)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As requested my full order was sent…

As requested my full order was sent together, the time I waited for the elephant garlic was so worth it. Can't wait to get planting next Spring. Everything was well protected and easily trackable, I'll be back for more seeds at some point.

30 October 2024
Rated 5 out of 5 stars

Superb customer service

I ordered some seeds which didn't arrive. I called Growseed and a replacement was dispatched immediately. Fast, friendly service. A pleasure to do business with.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

good price, quantity and, Service

Seeds wer ordered and received when stated, They were well packed, The quantity of seeds supplied were sufficent for the average gardener so that there was no wasted seeds unlike some of the major seed suppliers. Due to the time of year I cannot judge the germination rate.

18 September 2024
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! I ordered some buckets from Growseed but the buckets never came, so I contacted customer service. John was very helpful and dispatched a new set of buckets, which are delivered to my doors a week after my initial contact to customer service. A bit of an unfortunate situation, but, just like gardening, sometimes unexpected things come along and I am just glad that customer service is helpful in my situation.

16 August 2024
Unprompted review
Rated 4 out of 5 stars

Fast Delivery

Order recieved quickly.
Tomatoe truss clips not quite the same as shown on the web site,but hopefully OK.
As for the seeds,as they only arrived today, its a bit early to tell.

2 July 2024
Rated 4 out of 5 stars

Delivery a bit slow…but not Growseed’s fault.

I ordered on a Friday and paid extra for Royal Mail 24 delivery. The item was only despatched on Tuesday and not delivered until the following Friday.
However, the item (watering can spray bar) works well.

Addendum: Am advised delay was due to Royal Mail’s misleading service name. Royal Mail 24 does not guarantee delivery within 24 hours. So, not Growseed’s fault.

1 July 2024
Growseed logo

Reply from Growseed

Hi David

Thanks for the review and feedback. Sadly we have no control over the postal system, Royal Mail 24 is just the service name they provide and there is no guarantee that the item will arrive within the next day window. We do ask customers to allow 10 working days on all orders to arrive regardless of the service selected.

A member of our team will be in touch to advise on this further and to see if we can assist further.

Thanks again for the feedback

Growseed

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