Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company, often enthusiastically mentioning they would gladly purchase again. Consumers frequently praise the affordable pricing, wide selection of reliable products, and the remarkably simple online ordering process. Many people also highlight the fast postal service and secure packaging that consistently keeps all delivered goods in pristine condition. Some reviewers were not happy with significant delivery delays, noting that parcels occasionally took several weeks to arrive or missed estimated timeframes. A few other consumers also reported receiving incorrect items or experiencing missing seed packets, combined with difficulties getting timely responses to emails.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality and reliable... See more

Delivery service

Consumers find delivery_service to be ambiguous, with widely differing experiences reported. Many reviewers... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. Many consumers appreciate that... See more

Service

Reviewers highlight positive aspects of service, frequently describing it as speedy, first-class, and great... See more

Price

Users describe satisfaction with the price, noting fair and competitive rates. Consumers appreciate the good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more

Rated 5 out of 5 stars

I thought your website was easy to use. It was informative and logical in adding items to the basket. Checkout was also easy. I found the prices extremely fair. The promised two day delivery was ach... See more


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,074)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Supplier

I have used Growseed several times before and they have always delivered my orders promptly and with the contents well packed. Their prices are reasonable and the garlic bulbs in particular are excellent.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent seeds and service

I had a technical problem submitting my seed order, so emailed Gerry for advice. He responded within the hour with a thorough and friendly explanation, and when an additional complication emerged (which I think was my fault) he sorted it straight away. So customer service is excellent.
I have found Growseed seeds to be excellent too - good value with a high germination rate and lovely strong plants.
For me, the fact that this is a small independent Welsh company when so many other former small companies have been taken over by corporate giants (with resulting loss of quality) is another reason for giving Growseed five stars.

12 January 2024
Rated 5 out of 5 stars

Great seeds and Tubs

Great seeds and Tubs, had a missing item and the customer service has been amazing. Can’t recommend this team at Growseed enough!

12 January 2024
Rated 5 out of 5 stars

Item damaged upon arrival

Item was damaged upon arrival but after contacting customer service a new one is being sent out.
Communication was brilliant.

8 January 2024
Growseed logo

Reply from Growseed

Thanks for the review and feedback. A member of our team has reached out to you to try and get this issue resolved. There has been no prior contact or any mention of damaged goods previously though, we would have been more than happy to replace or resolve before this stage!

Many Thanks

Growseed



Brilliant, glad we could get this resolved for you :)

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