Prompt service after taking up motorhome policy. Paperwork very lengthy but that is normal. Proof will come if I have to make a claim or have any problems. Good price quote but didn't include replac... See more
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Review summary
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I was looking for an insurance for my motorcycle and grove and dean came across not as a cheapest one but what fought my eye was a pothole cover (British roads are terrible). App is so easy to use and... See more
Company replied
It was so heartening to be able to speak to a very helpful customer service agent. He was very kind and patient as I needed a number of different questions answered. I’ve been approached by vari... See more
Company replied
Very professional, but at the same time friendly! Talked me through everything and explaining everything I did not understand. The only thing missing, was I requested a paper copy, which was not sen... See more
Company replied
Company details
About Grove & Dean
Written by the company
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Contact info
7 Station Lane,, RM12 6JL, Hornchurch, Essex, United Kingdom
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4.6
Excellent
16K reviews
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Reply from Grove & Dean
Hi,
We're happy to hear that renewing your policy was hassle-free and that you found a good car insurance price. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Reply from Grove & Dean
Hi,
We're happy to hear that our website and forms were easy to use. We appreciate your kind words!
Kind Regards,
Emma
Grove & Dean
The person I spoke to was very helpful…
The person I spoke to was very helpful and efficiently dealt with my renewal enqiury.
8 August 2026
Reply from Grove & Dean
Hi,
We're so pleased to hear that our team member was helpful and efficiently handled your renewal inquiry. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
Emily was very helpful in answering our…
Emily was very helpful in answering our questions and helping us with the insurance renewal process. She made what is usually a very stressful process, quick and efficient. Thank you so much for your time and patience with us.
14 August 2026
Unprompted review
Reply from Grove & Dean
Hi,
We are so delighted to hear that our team member was able to assist you efficiently and make your insurance renewal a smooth and stress-free process. We truly appreciate your kind words and patience.
Kind Regards,
Chloe
Grove & Dean.
Reply from Grove & Dean
Hi,
We are so happy to hear that you found everything to be easy and straightforward. Thank you for taking the time to share your positive experience!
Kind Regards,
Emma
Grove & Dean
Getting a reminder that the insurance…
Getting a reminder that the insurance is due for renewal, easy renewal experience.
8 August 2026
Reply from Grove & Dean
Hi,
We're delighted to know that you found the renewal experience easy and appreciated the reminder about your insurance due date. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
I have been trying to cancel my renewal…
I have been trying to cancel my renewal and failed because I used you chat facilitiy. I am now being penalised for late cancelation. I am 82 years old and would like your help to sort out this problem.
3 August 2026
Reply from Grove & Dean
Hi,
Thank you for your feedback. We are sorry to hear about the difficulties you have experienced when trying to cancel your renewal and understand how frustrating this situation must have been.
We would like to reassure you that we take your concerns seriously. A member of our team will be contacting you directly to discuss the matter and assist in resolving the issue as quickly as possible.
We apologise for any inconvenience caused and appreciate you bringing this to our attention. We look forward to helping you and working towards a satisfactory resolution.
Kind regards,
Molly
Grove & Dean
Quick and easy and good price plus…
Quick and easy and good price plus breakdown, legal advice, courtesy car etc at a very reasonable cost
7 August 2026
Reply from Grove & Dean
Hi,
We're delighted to hear that you found our service quick, easy, and offering great value, especially with the added benefits like breakdown cover and legal advice. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
Good pricebetter than previous insurer
7 August 2026
Reply from Grove & Dean
Hi,
Thank you for sharing your positive feedback! We're delighted to hear that you found our pricing to be favorable.
Kind Regards,
Emma
Grove & Dean
Very happy with the whole experiance of…
Very happy with the whole experiance of dealing with the company
4 August 2026
Reply from Grove & Dean
Hi,
We're so happy to hear you had such a positive experience with us! It's wonderful to know you were pleased with everything.
Kind Regards,
Chloe
Grove & Dean.
Reply from Grove & Dean
Hi,
We are so glad to hear that you found our service easy to use. We appreciate your kind words!
Kind Regards,
Chloe
Grove & Dean.
The very helpful and knowledgeable…
The very helpful and knowledgeable staff made the process of getting my Motorhome insurance easy ,
3 August 2026
Reply from Grove & Dean
Hi,
We're so pleased to hear that our team made the process of getting your motorhome insurance straightforward and easy. Thank you for your kind words!
Kind Regards,
Chloe
Grove & Dean.
Reasonable price & straight forward…
Reasonable price & straight forward communication.
Can’t fault them.
Would recommend to anyone who wants a reasonable price insurance & still covers everything you need ⭐️⭐️⭐️⭐️⭐️
2 August 2026
Reply from Grove & Dean
Hi,
We're so glad to hear you found our pricing reasonable and our communication straightforward. We truly appreciate your recommendation and are happy we could provide the coverage you needed.
Kind Regards,
Chloe
Grove & Dean.
Great broker to deal with
Honest quotes and no faff in arranging cover for my classic bike
6 August 2026
Reply from Grove & Dean
Hi,
We're truly happy to hear that securing coverage for your classic bike was a straightforward process for you. We appreciate your kind words.
Kind Regards,
Chloe
Grove & Dean.
Helpful and efficient
6 August 2026
Reply from Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Grove & Dean.
Professional and helpful
Professional and helpful, website easy to use to renew my policy
7 August 2026
Reply from Grove & Dean
Hi,
We are delighted to hear that you found our website easy to use for renewing your policy and that our team was professional and helpful. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Easy to do business with at a…
Easy to do business with at a competitive cost
Have used for many years, always helpful and consistent
6 August 2026
Reply from Grove & Dean
Hi,
We're so pleased to hear that you've found it easy to do business with us at a competitive cost. Thank you for your many years of loyalty and for highlighting our helpful and consistent service.
Kind Regards,
Chloe
Grove & Dean.
Great price for my insurance very…
Great price for my insurance very professional and understanding staff
3 August 2026
Reply from Grove & Dean
Hi,
We're delighted to hear you found a great price for your insurance and that our staff were professional and understanding. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
So flexi and approachable
I was looking for an insurance for my motorcycle and grove and dean came across not as a cheapest one but what fought my eye was a pothole cover (British roads are terrible). App is so easy to use and you will never be far from all important numbers and crucial dates.
6 August 2026
Reply from Grove & Dean
Hi,
We're really pleased to hear that our pothole cover caught your eye, especially with the state of British roads! We're also glad our app is easy to use and keeps important information accessible. Thank you for your positive feedback.
Kind Regards,
Chloe
Grove & Dean.
Reply from Grove & Dean
Hi,
We're glad to hear that you found the cover comparison process straightforward. We appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
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