Good morning,
thank you for your feedback, and we are sorry for the misunderstanding.
Regarding the courier invoice, we would like to clarify that, although our listing may state "free shipping," international shipments may incur additional costs such as customs fees, import duties, and taxes, payable by the recipient.
Following Brexit, all imports into the UK with a value greater than £135 are subject to duties and taxes, which must be paid by the recipient, as specified in both the listing and eBay policies.
We also inform you that for non-EU customers purchasing from our website or other platforms, duties are always a responsibility of the buyer. This information is clearly stated both on our websites and on eBay, where a specific notice is included in the item description.
We remain available for any further questions or needs.