I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We have enjoyed the advent calendar for the past two years and look forward to opening up each day in December this year. The design looks more interesting than previous years. I docked a star as we t... See more
Company replied
Delivery quick and perfect. I have had the Iced Oat Caffè Latte cans and the decaf Pods before, knew what I was getting, they are great and a regular purchase. The only new purchase was the Li... See more
Company replied
I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... See more
Company details
Information provided by various external sources
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Written by the company
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Contact info
8-10 New North Place, EC2A 4JA, London, United Kingdom
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4.1
Great
13K reviews
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Advent box
Ordered an advent box as a gift. Speedy delivery and the box and contents all look lovely
29 September 2026
Impractical packaging
I'm sure the coffee is very good, I haven't actually started drinking it yet - but it gets sent in a completely impractical packet that is of a shape and design that means it won't stand up of its own accord and needs to be decanted into something else. So now I have to find something to decant it into. Just send it in a normal packet that stands up!
23 September 2026
Great tasting coffee good quality and…
Great tasting coffee good quality and fast delivery
28 September 2026
The Spanish Latte was excellent
The Spanish Latte was excellent! I tried the hot and iced versions. Very impressive. Best part was the staff are so amazing and friendly. The customer service was fantastic and I highly recommend Jacob, Nabila, Lucas and Jayden - they are the key people in the Canary Wharf branches and deserve to be recognised for being so brilliant! 🤩
26 September 2026
Unprompted review
They advertise and take orders on…
They advertise and take orders on products that have been sold. Poor customer service.
1 September 2026
Unprompted review
Having issues with my pod machine
Having issues with my pod machine, ( it's stopped working)
Trying to get any troubleshooting advice from customer service is impossible.
It's 5 days per email response.
If you are thinking of buying one of these machines, I urge you, think again
1 October 2026
Unprompted review
Great order
Great order, unfortunately one of the plates was smashed. They packed it well but these things happen.
26 September 2026
I have been a regular customer of Grind…
I have been a regular customer of Grind for a while now and requested advice about a recent batch of whole beans . I have been really impressed with the speed and customer care of this company in dealing with the matter. It shows that they care about what they do about their coffee.
25 September 2026
Excellent service thank you
Excellent service thank you. Prompt and efficient delivery, all intact and ready to use.
25 September 2026
terrible company and communication
terrible company and communication. customer service is shocking and its incredibly difficult to cancel the subscription. much better options out there for this price point. cost is 50% branding.
29 September 2026
Unprompted review
Very quick and efficient service
Very quick, efficient service and I really like the dark roast I chose - would recommend!
23 September 2026
Great experience as always
Ordering was easy peasy, delivery quick, packaged really well. It was the match set I ordered as part of a present for my daughter. It looks really lovely and great quality. We have both ordered before from Grind and will continue to be loyal customers
23 September 2026
Item arrived fairly quickly
Item arrived fairly quickly, very impressed with the item
16 September 2026
Got Me Out Of Trouble At Christmas.
Quick reacting company with regards to solving problems. Very pleased with the service.
14 December 2025
First time I ordered from Grind online
First time I ordered from Grind online. All round excellent experience and good value for money. Purchased a tote bag along with the beans and it’s very good quality.
The coffee is pretty good too !!
23 September 2026
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