Greenfield Puppies Reviews 

307
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers are truly thrilled with their healthy, playful puppies, frequently praising the incredible kindness and helpfulness of the staff and breeders throughout the adoption process. Many people also appreciate how simple the platform is to navigate when searching for a wonderful new family member. Conversely, a small portion of people felt that certain breeders fell short of expected standards, expressing concerns regarding animal welfare and business practices. Some reviewers were not happy with missing or completely inadequate health paperwork, noting that their dogs arrived with unexpected medical issues or fell ill shortly after coming home.

What people talk about most

Product

Clients share satisfaction regarding their new pets, noting that consumers frequently find wonderful... See more

Staff

Users describe positive interactions with staff, frequently noting that breeders and representatives are... See more

Service

Consumers find service to be ambiguous, with some reviewers sharing entirely positive experiences and... See more

Ethics

Reviewers express deep dissatisfaction regarding ethical concerns, highlighting issues related to animal... See more

Website

People report ambiguous experiences with the website, as opinions regarding online platforms and breeders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We adopted our girl Winnie AKA Minnie from Greenfield puppies and could not be happier. She is so sweet and came to us with such a wonderful and loving personality. I could tell when we drove up to th... See more

Company replied

Rated 5 out of 5 stars

Both the representative from Greenfield Puppies and the breeder were both incredible to work with. They helped answer any questions I had, and made the adoption process super easy. As for our puppy, h... See more

Company replied

Rated 5 out of 5 stars

Greenfield Puppies made my purchase of a new puppy very easy, as it has done in the past. From finding a puppy to paying and picking him up, the process made it a very pleasurable experience. The repr... See more

Company replied

Rated 5 out of 5 stars

I had such a pleasant experience with Greenfield Puppies. The breeder who sold my puppy was extremely kind and had great communication and easy to work with. Also, the deposit transaction was easy and... See more

Company replied


Company details

  1. Pet Adoption Service

Written by the company

We are an Online Advertising service for dog breeders. We have a set of guidelines our breeders must meet to remain a part of our network. Greenfield Puppies has a zero tolerance policy for Puppy Mills, and we are advocates for animal welfare. In business since 2000, we continue to work hard to this day to help families find the perfect puppy from a reliable breeder. We welcome any inquiries to contact us at info@greenfieldpuppies.com with any questions.


Contact info

4.2

Great

TrustScore 4 out of 5

307 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(307)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a puppy mill…

This is a puppy mill…
Disgusting
I showed up and walked right back out the door

2 February 2024
Unprompted review
Greenfield Puppies logo

Reply from Greenfield Puppies

Hello Brenda, I'm sorry to hear this. We want to get more info on the breeder you visited. This is not the kind of breeder we would want to work with.

Rated 1 out of 5 stars

Hi I'll start off buy saying we picked…akita

Hi I'll start off buy saying we picked a baby akita puppy who came us late on x mas,she was very sick ,and traveled way to long ,longer than we thought ...After going to vet and paying it was a hassle from. The breeder Jacob who's from narvon to get reimbursed....I'm pretty sure it's a glorified puppy mill....not happy with the way we recieved our puppy ....Also her papers were way off ....be careful...there threating to take post down in 3 days so people can't see negative posts I'm in the hospitial, so I don't have current info ....so be ware glorified puppy mills.....post will be down in 3 days

14 October 2023
Unprompted review
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Reply from Greenfield Puppies

By more information Denise, we meant that we would like to speak with you. We do not take any post down, but incomplete information on an experience can be confusing and misleading. We would like to speak with you when you are available as we have no record of any interaction with you as a customer. Thanks so much!

Rated 5 out of 5 stars

Recommended and always appreciated 🙏

So, I had this great experience to share with everyone. I am usually not a review person but couldn’t resist myself from giving him 5stars and a genuine review.
Melvin is honestly a very kind and generous person . We bought a cute little 8 weeks puppy from him as we were planning to get one. A very well trained I must say. The price was very reasonable, moreover the puppy was so adorable.
But unfortunately we couldn’t keep him more than 2 days since my husband started having some allergic reactions. And when I asked Melvin, he didn’t hesitate even once to take him back. A responsible breeder will always bring their puppy back and make sure they always have a loving home. And he proved it.
His hours of operations are very flexible.
He would always be appreciated and recommended by me.
Thank you Melvin

2 March 2024
Unprompted review
Rated 1 out of 5 stars

This is a broker for puppy mill dogs

This is a broker for puppy mill dogs. You are supporting people that look at dogs as a product you buy. A product to make money from, they don’t care if it’s genetically predisposed to illness or aggression. It’s not all in how you raise them and genetics count for a lot. You are getting a family member that you need to care for the next 15 years choose them wisely.

1 March 2024
Unprompted review
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Reply from Greenfield Puppies

Hello, Lea, that is simply not true. We work very hard to have quality breeders on our website. Did you buy from one of our breeders?

Rated 5 out of 5 stars

I got my dog budderball and the people…

I got my dog budderball and the people I got him from were amazing they had kids so the puppies had their first couple weeks with kids and he is already potty trained and we just got him two days ago. I don’t know if they purposely potty trained these puppies, but whatever they did worked amazingly, he sleeps all night, these breeders did an amazing job when we got there they showed us the way to the puppies there were two puppies left and they were just amazing and great prices. I also got my four other dogs from this website. All of my interactions with the breeders were amazing I haven’t had any problems.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Great puppies

Sue was amazing and answered all my questions I had about my portipoo pegasus (Artie). He is so sweet and we’ve bonded so closely together. He’s my soul pet! Thank you completing our family.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

I definitely recommend greenfield puppies !!

It was definitely a long drive coming from boston, Massachusetts to the middle of PA but it was super good. We picked up the puppies, breeder super nice we got 2 border collie puppies nothing is wrong with them to my concern they've been acting like normal playful puppies my little siblings love them and there cute and adorable id just say if u find the puppy definitely check with the breeder before you start driving. But thats it I definitely recommend greenfield puppies.

17 February 2024
Unprompted review
Rated 3 out of 5 stars

Steve Kauffman was wonderful to deal…

Steve Kauffman was wonderful to deal with. On the other hand when we went to pick our puppy Joy up her condition was nothing close to her picture that was posted on the website. Apparently these pups are kept in the barn with all the other animals. Her coat was absolutely disgusting and she smelled like numerous barn animals. I immediately called the closest PetSmart at 5pm and they were so kind to have us bring her in to evaluate whether or not she could even be washed due to possibly being matted. Thankfully she was not matted and they were able to bathe her (twice) to get most of the stench and dirt off of her. My heart breaks for the other 2 pups that still need to be adopted💔 We are back home in VA now so she will be going to the groomer and vet asap. We do love her to pieces🐾🩷

3 February 2024
Unprompted review
Greenfield Puppies logo

Reply from Greenfield Puppies

Thank you for this feedback! There is a cultural difference with some breeders, and it sounds like this is one of those cases. While many breeders keep their puppies in their homes, that is not always the reality. We are requesting more info so we can look into this situation Ma'am.

Rated 5 out of 5 stars

Good breeders

Purchased a wonderful Cavalier King Charles Spaniel puppy from Elam Stoltzfus in Gap,Pa. Puppy is healthy, socialized, clean and affordable. This website lets you connect with good people breeding nice dogs. My friend went with me and we were ready to look for any problems. The farm was immaculate and ALL the animals were obviously cared for.The mother dog came out of the house to meet us and was friendly and happy. Don't hesitate to get a puppy from one of these breeders.

17 November 2023
Unprompted review
Greenfield Puppies logo

Reply from Greenfield Puppies

Thank you so much for this fantastic feedback! We strive to work with only the best breeders and are glad you found a great puppy!

Rated 2 out of 5 stars

Questionable practices

Our Daughter age 19 but does not look a day over 16 went behind our backs to get a dog from Greenfield Puppies and one of their breeders. She wanted a Doberman (not sure why) we have no experience with the breed. She purchased the dog. Never received a bill of sale, no id, no background check etc. So, she purchased the dog and would call us crying as the dog had a bunch of scratches on his head and worms. We contacted the breeder. Two days later she started to realize that she did not have the room for the puppy as she lives in an apartment with an extremely small fenced in yard. She contacted the breeder about returning the dog. He reluctantly was willing to take it back and was willing to refund her 400 of her 925 payment. Now believe me, we are very confident that our daughter was at a decent amount of fault here, but the advertisement is "connecting puppies to families" . She was clear that she was a student but he sold it to her anyhow. I just would be very cautious of someone selling a dog that never contacted anyone about it. As an adult, we have rescued give dogs over out life and everyone of them does a house visit or reference check, etc. My wife and I actually offered to take the dog (because his wife was making comments about the amount of food and price of vaccinations) to try and help out, but he was only focused on selling the dog to us all over again. Just seems that good business practice would be to ask for an ID, especially when the potential owner looks so young. For what its worth he did give her about 40% of her purchase price back. Luckily the vet would not vaccinate him due to him having worms, crusty eyes, and the scratches on his head or she would be out thata money as well.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

We bought a Cavapoo from Benuel King in…

We bought a Cavapoo from Benuel King in Lititz PA- The puppy’s name is Tate- he’s been a joy to have around- My boyfriend are both retired so we have all day; everyday to spend and play with Tate- I would highly recommend the King family if you’re looking for a Cavapoo- wonderful dog for a family or retired couple-

10 April 2023
Unprompted review

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