Greenback Expat Tax Services Reviews 

1,663
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and exceptionally responsive, simplifying complex tax topics. Many people highlight the excellent service, noting how the team clarifies intricate requirements and provides specific explanations and advice. The user experience is often described as smooth and easy, with efficient online systems and timely communication, ensuring deadlines are met. However, some customers also noted issues with timely action, experiencing delays in key steps and needing to follow up significantly.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their responsiveness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Response time

Reviewers consistently express satisfaction with the responsiveness of the service, noting that agents often... See more

Customer service

Clients share positive opinions on customer service, often highlighting the professionalism, knowledge, and... See more

User experience

Consumers find the user experience to be positive, describing the overall process as simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can’t say enough good things about Jorge Diaz. He’s been an incredible accountant to work with and has made things that once felt complicated feel simple and manageable. He’s always super quic... See more

Rated 5 out of 5 stars

I've worked with Marina at GBTS for a decade and she's always been super! She asks the right questions, provides great advice, reminds me of upcoming deadlines, and turns around my return quickly. Hav... See more

Rated 5 out of 5 stars

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from d... See more

Rated 5 out of 5 stars

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trust... See more


Company details

  1. Tax Advisor
  2. Financial Consultant

Information provided by various external sources

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,663)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Prasanth our accountant was wonderful…

Prasanth our accountant was wonderful to work with! Very professional,excellent communication and turn around time! Our 1st year using Greenback after several years of using another expat tax service.
Would highly recommend this company. We will continue using them.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

IRS Streamlined Foreign Offshore process with clarity, confidence, and professionalism.

I had an excellent experience working with Mukesh Agarwal at Greenback Expat Tax Services. He guided me through the IRS Streamlined Foreign Offshore process with clarity, confidence, and professionalism. His knowledge—especially around Form 5471 and foreign business structures—was outstanding, and he was able to answer every question thoroughly and without hesitation.

The entire process was efficient, well-structured, and far more cost-effective than other providers I evaluated. Most importantly, everything was handled correctly and resulted in a clean outcome with zero U.S. tax owed.

I highly recommend Mukesh and Greenback to any U.S. expat needing reliable, knowledgeable, and practical tax support.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Sreejith Narayanan - excellent

I worked with Sreejith Narayanan. My taxes are multijurisdictional and complicated. I was very confident in his expertise, understanding, thoroughness and efficiency. I am very pleased I found him and plan to use him going forward.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and so easy to file

I love my accountant Nisha, she’s always helped me when things have been confusing or complicated and has made filing taxes a fraction of the headache they once were. Living abroad can complicate things but Greenback really makes it easier than I expect every time.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Our Greenback accountant Nisha was very competent, professional, and conscientious. She helped us very much with our FBAR and taxes. We will definitely work with her again next year.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

The best accountant EVER

My main reason for having stayed with Greenback for the past 10 years is my accountant, D Smith. She is utterly exceptional—responsive, friendly, knowledgeable, and completely trustworthy. She embodies everything you could hope for in a financial professional.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Complicated made easy

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trustworthy team in John & the folks at Greenback on my side. 10/10

26 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had the best experience and…

I’ve had the best experience and received a very professional help and guidance each year for the last five years. My questions were always answered, returns delivered in a timely manner and deadlines met. I would highly recommend the service, especially to expats.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great, trustworthy, efficient

My accountant, Marina is extremely professional, fair and responsive. I have worked with Greenback for over 5 years on tax returns, for both personal and company purposes, as well as advise for small businesses. Very satisfied and will continue to work together with them.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Experience was efficient and easy.

I was hesitant to use an only online service but this one is top notch! Nisha was professional, knowledgeable and clear in all her communications. I would highly recommend for filing FBAR (the service I used). I will use them again next year.

20 October 2025
Unprompted review
Rated 4 out of 5 stars

The best thing about Greenback

The best thing about working with Greenback is the interaction with an experienced tax accountant who is responsive to my questions, and who is very knowledgeable about my circumstance because he has been assigned to my account consistently for several years of filings.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

The process was smooth

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from documents I am unfamiliar with. When it gets to the point where I am confident doing this, I can do my own tax returns. In the end I ignored the emails to complete the questionnaire. Other than this issue, I liked my tax preparer,he asked all the right questions, I feel confident everything will go well.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I used Greenback for my expat tax filing

I used Greenback for my expat tax filing this season and had an excellent experience overall. The process was straightforward, communication was clear, and everything was handled on schedule.

My preparer, Rakhy, was knowledgeable, responsive, and patient with my questions about cross-border issues. She explained things clearly and kept me updated throughout, which made the whole process a lot less stressful.

There were a few points that required clarification along the way, but Rakhy always followed up quickly and made sure nothing fell through the cracks. The final return was accurate and filed well before the deadline.

I’d happily recommend Greenback—especially if you get the chance to work with Rakhy, who was professional, efficient, and easy to work with.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Greenback for many years.

I have been using Greenback for many years. I am a long term American expat now retired in England. Over the years my US taxes have become simpler, but it is nice to have the peace of mind to know that the return will be done professionally, and in a timely manner. Greenback delivers that reliability.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Worth It

This service really helped make what was a bewildering labyrinth of accounting requirements into a doable endeavor. I couldn't really ask for more. My accountant was reliable, over the course of many weeks and months, answered all my questions specifically and promptly, and was very knowledgeable. I never would have been able to get through all the machinations of IRS requirements for overseas US citizens without him.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service for expat taxes

Expat taxes can be very complicated, with multiple income streams, foreign language and currency issues, and the FBAR requirement. I've worked with Rakhy at Greenback for two years in a row now, and I couldn't be more satisfied with her professionalism and attention to detail.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Greenback Expat Tax Services did my 2024 taxes and FBAR.

Greenback Expat Tax Services did my taxes for 2024 on very short notice and I even then I took too much time to hand over all needed documents. Yet still Greenback Expat Tax Services came through for me and delivered my forms just in time! My personal contact was Sukrit Ghosh and he was a champion. Very kind, very fast, very professional. I will be filing with Greenback Expat Tax Services for the foreseeable future!

13 October 2025
Unprompted review

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