Great Value Holidays Reviews 147

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being fabulous, well-organized, and offering excellent value for money. People frequently highlight the superb locations and hotels, often exceeding their expectations. The service is consistently described as impressive, with many appreciating the efficiency of transfers and arrangements. Reviewers also commend the staff for their friendliness, helpfulness, and professional demeanor, making their stays enjoyable. However, some customers noted issues with flight delays impacting car hire collection, and a few found certain aspects of their package misleading or the hotel accommodations basic. There were also instances where planned activities were unavailable due to closures or inconvenient timings.

What people talk about most

Holidays

People report positive experiences with holidays. Customers consistently praise the excellent value for... See more

Location

Reviewers highlight positive aspects of location, often describing them as stunning, beautiful, and superb.... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization of flights,... See more

Value for money

Consumers find great satisfaction with the value for money. Many reviewers praise the fantastic prices for... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently highlight the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been... See more

Company replied

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reason... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Not user friendly

Never heard of company before travel we booked but had to wait few days for flights info check in etc didn’t find your portal very helpful and pain to keep logging in/out couldn’t find transfer info and it was confused at airport sign had names not the hotel name

2 May 2026
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Reply from Great Value Holidays

Kim: Thank you for your feedback. We have shared your comments with our team for their information.

Your air tickets were issued one day after your booking was made, and this information was communicated to you when you contacted us by phone.

We’re sorry to hear that you experienced difficulties navigating the portal, where all your trip information and vouchers are stored. We aim to make this process as user-friendly as possible, and our team is always available to assist if you encounter any challenges.

Thank you as well for your feedback regarding the transfers. We apologize for any confusion this may have caused.

We hope that, overall, you had an enjoyable holiday.

Regards: Great Value Holidays

Rated 5 out of 5 stars

Holiday to Tuscan Castle

Wonderful experience

23 April 2026
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Reply from Great Value Holidays

Ms. J H Martin: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fantastic holiday and amazing value for…

Fantastic holiday and amazing value for money!

29 April 2026
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Reply from Great Value Holidays

Suka: Thanks so much for the kind words! We’re really glad you had a fantastic holiday and felt it was great value for money. It means a lot to hear that, and we hope to welcome you back again soon!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Vale del Rei excellent

Great hotel - Vale del rei in carvoeiro was fabulous, lovely grounds, lovely room and lovely staff and shuttle to town useful. Quiet and relaxing.
Transfers were very good.

28 April 2026
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Reply from Great Value Holidays

Don: Thank you for taking the time to share your review!

We're thrilled that your holiday was enjoyable and we look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value

Easy to book and some great value deals available. Nice to also be able to speak to someone if you needed information or there was a problem. Would certainly use again

28 April 2026
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Reply from Great Value Holidays

Malcolm: Thanks for your review!

We look forward to welcoming you on a future holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value Holidays did us proud.

Great place. Good value. Great Value Holidays were easy to contact and very helpful throughout.

28 April 2026
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Reply from Great Value Holidays

Lynn: Thanks for sharing your experience.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 3 out of 5 stars

The hotel

The hotel, food and staff were very good.
The trip to Capri and Lemon tasting very poor, the length of time at Capri is too long for the tourist to be ripped off and the visit to the Lemon tasting again is just tasting in a shop it was put to us we were going where lemons are grown and the process of the products again it was somewhere where we could be ripped off.

27 April 2026
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Reply from Great Value Holidays

Sue: Thank you for taking the time to share your feedback. We truly appreciate your insights and have passed your comments along to our team for their information.

We’re sorry to hear that your experience in Capri and the Limoncello tasting in Lacco Ameno did not fully meet your expectations. The excursion was intended to include a tasting along with free time to explore the town at your leisure, but we understand it may not have aligned with what you had hoped for. Your feedback is valuable and has been shared internally.

We’re very glad to hear your positive remarks about the hotel, food, and staff. We hope to have the opportunity to welcome you again when you plan your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, faultless service, thanks so much for a lovely holiday.

19 April 2026
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Reply from Great Value Holidays

Thank you so much for your kind remarks.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Actual great value holidays

Actual great value holidays, reality matched expectation and descriptions, decent website that gives you lots of info and updates.

26 April 2026
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Reply from Great Value Holidays

Martin: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Small family owned hotel

Small family owned hotel, where the staff couldn't do enough for you, to make your stay memorable.
It was a little isolated, but for a weeks stay where we were wanting to relax, it was ideal.

23 April 2026
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Reply from Great Value Holidays

Miss Crossley: Thank you for taking the time to share your feedback.

We look forward to assisting you with future holidays.

Regards: Great Value Holidays

Rated 5 out of 5 stars

Very helpful & attentive staff

Very helpful & attentive staff, a beautiful location, great amenities & excellent food. A lovely break!

24 April 2026
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Reply from Great Value Holidays

MK: Thanks for your feedback! We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Nothing went wrong👍

Nothing went wrong👍 . Hotel acceptable but evening meal service compressed into one hour from 8:00 to 9:00 was unnecessarily rushed, very unItalian and ridiculous. The food itself, despite flowery description, was OK but bland /tasteless. Whereas the breakfast was good. The trip to lemoncello producer was simply a visit to a tourist shop in town where no one spoke English, so no explanation of anything! Suggest this is rebranded or better still, dropped.

17 April 2026
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Reply from Great Value Holidays

Michael: Thank you so much for taking the time to share your valuable feedback. Please be assured that we have shared it with our team for their information.

We happy that, overall, nothing went wrong!

Best regards: Great Value Vacations

Rated 5 out of 5 stars

Very good experience

Everything was well organised and went smoothly. Company very helpful. Great value for money holiday. Would definitely use again.

16 April 2026
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Reply from Great Value Holidays

Davina: Thank you for your great review! We are happy that everything went well and we look forward to welcoming on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

stunning location in Tuscan…

stunning location in Tuscan countryside, everything went well. would go again.

22 April 2026
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Reply from Great Value Holidays

Antony: Thanks for sharing your experience!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Hotel lovely and welcoming

Hotel lovely and welcoming. All transfers worked perfectly on time. Lovely island lots to see and do

21 April 2026
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Reply from Great Value Holidays

Vivb: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value Holidays

Great Value Holidays, as the name implies it was indeed a great value holiday. The location and hotel were superb, the only thing that could of been better was some of the admin. But all in all 5 stars.

21 April 2026
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Reply from Great Value Holidays

Robert: Thank you for sharing your feedback. We're happy to hear that, overall, your holiday was a success.

We look forward to assisting you with future travel plans!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great break

Great break, great hotel!

20 April 2026
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Reply from Great Value Holidays

C Lloyd: Thanks for your review!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A spur of the moment last minute…

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, looks good but never used them before? So we took the plunge and did and no regrets. Amazing value, 4 star hotel, all inclusive, transfers, sea view, flights. We would definitely use them again and they certainly lived up to their name.

15 April 2026
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Reply from Great Value Holidays

Martin: Thank you for your review. We're happy to hear that we were able to accommodate you last minute!

Looking forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Holiday in Montenegro Trip was excellent value for money

Trip was excellent value for money, we really enjoyed our stay Siro Boka Place, the only let down was with the taxi service you used for our private transfers.

10 April 2026
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Reply from Great Value Holidays

Dave: Thank you for sharing your feedback which you had previously shared with our customer service team. Please be assured that we have also shared this with our product team for their information.

We're glad that, overall, your holiday was a success and you felt it was a good value for the money.

We look forward to welcoming you again.

Best regards: Great Value Holidays

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