Unfortunately I am unable to give 5 stars. The flooring was delivered with accuracy and I'm glad my husband was here. All the boxes came in separately but on the same truck. The shipping details were... See more
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See what reviewers are saying
The mats we bought were the perfect flooring for our childcare center. Eric assisted me in the choice and helped with the quantity we needed, even when we chose to change the order to include our inf... See more
Quick responses from Salesperson on quote requests. Competitive pricing. Immediate support from Mandy in Customer service and others at Greatmats when I reported that my order delivery from TForce F... See more
The delivery came earlier than initially told which was wonderful. The product installed easily and looks and feels amazing. The customer is very pleased with the end result.
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Happy Turf Owner
The customer service from our salesperson was fantastic. Communication was excellent. The turf mat exceeded our expectations. Highly recommend!!
13 April 2026
Great product at a very fair price
Great product at a very fair price. We ordered and picked up mats the same day.
31 March 2026
Wonderful selection of flooring
Wonderful selection of flooring. We have used Greatmats twice and have been thoroughly impressed with their service and product quality both times. Jake was a wonderful sales rep that directed us to what would be best to serve our needs. The product has held up so well we have used it now in other locations.
17 March 2026
The rep was very helpful
The rep was very helpful. The only negative about the experience was the lead time. It should not take that long to load 1 single rolls and ship it out. Quicker delivery's.
10 April 2026
Kaitlyn is great
Kaitlyn is great, sometimes shipping is more than other times. Now all the options are visible. great work, great product.
9 April 2026
A little more slick than I hoped for
The mats went together well and the installation looks great but I was hoping for a more non slip surface as this was the problem with my old mats.
8 April 2026
This is the 3rd time that I have…
This is the 3rd time that I have ordered mats from Greatmats. Great selection, high quality and quick service at a good price. I will buy again in the future.
9 April 2026
MAX TILES flooring over carpet
Flooring is perfect and install was easy -- ordering more soon to complete the job!
7 April 2026
The customer service I received from Jake was excellent.
The customer service I received from Jake was excellent. Jake responded right away and always had an answer for all my questions. The delivery went well and installation was a lot easier than we anticipated. Very happy customer here and plan to use again for our other deck.
17 March 2026
Simple to order and simple installation.
8 April 2026
This company was easy to work with and…
This company was easy to work with and the process was efficient. Our product appears to be high quality and fit perfectly based on the design/measurements we provided.
8 April 2026
From the quote to getting the material…
From the quote to getting the material and it was easy to put it down actually we liked it so much. We’re going to order at least 20 more pieces.
7 April 2026
Gym Floor
The customer service at great mats was swift and easy. From opening an account, ordering materials, consulting with customer service on specs and options specific to our project, and finally delivery. Smooth and painless. Will definitely be ordering again!
2 April 2026
Packages may get separated when multiple mats are ordered but they are coming.
They did a great job with delivery service, the ordering, and the shipping.
4 April 2026
Easy from start to finish
Easy to request a quote, quick response, very fast shipping and the delivery service was great-the driver was timely, respectful and did a great job. The mats installed perfectly and are exactly as advertised.
6 April 2026
Love these mats and use them in all of…
Love these mats and use them in all of our children's clinics.
2 April 2026
Very helpful staff on the phone…
Very helpful staff on the phone assisting with samples.
31 March 2026
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