Grasscity.com Reviews 

I love it.. thank you

this is not the item i ordered. completely different product. extremely small compared to what was advertised. you are better off buying glass from a gas station than wasting money with these people.

I ordered a bong. The quality is super good, I even didn’t expect that good.Pretty fast delivery. Very satisfied with the service.

You showed me a picture of what I should have got. You miss lead me !

Bongs always smaller in real life than online. More 20” acrylics please.

Excellent all around. Great service, prices, easy ordering and deliveries on time, what more could one expect? Two Thumbs up from here ..

Advertised as an ice bong...This is an awesome LITTLE piece! I still give it five stars because it's so well made and it fits in my hand perfectly, but what kind of ice are you guys using!?!? That opening is too small for ice.......

I live in the metro Detroit area. Macomb County. The shipment of my pipe took 10 days as it went to Detroit, then to Pontiac - a notorious USPS black hole, which is in Oakland County - where it sat for 4 days before going to Roseville in Macomb County (the major USPS facility for Macomb County) and then out for delivery. USPS center in Pontiac is the absolute worst facility in the entire area. If there is any way to avoid this in the future then please do so.

Bought several pipes as Christmas presents for all my grown kids.
They are going to love them.
And they are all high quality and beautiful!

Great prices
Perfect selections
Merchandise excellent
Fast delivery
Trustworthy company
✌🏼

I got three different pieces and they were all durable and made to last.

Customer service was prompt and helpful.

Prolly the best bong I have ever bought! Shipped quick and safe! 5 Stars!

I only received one, out of 9 items that I ordered. I was charged the full amt. of $203.98, and received one $17.00 item on my order. My order is #6000653411. Grasscity owes me the difference or the rest of my order. I won't ever use them again, unless they fix this. John Anderson. 615-584-4627

Great products. Your business is now my go-to. Delivery went smooth. Product undamaged.

Perhaps it's because I come from the "old" school, but why can't I find a legitimate, functioning bong. Has the smoke business turn to the corporate model of providing "useless" products, for the sake of higher prices and bigger profits. The recently purchased "bong" I received is quite useless for use in the smoking of pot. Whatever happen to the days of regular tubes, be them glass, plastic or even bamboo, with a spot for burning and a hole for a carb? I will place this, so called bong on my shelf as part of the several different styles of fancy bongs that are completely useless and ineffective for the burning of the herb. Please remove my name from your list of customers; I'll keep looking for that traditional useful bong.

Arrived fast with bonus freebies😃... even got a discount

I ordered several bowls for my bongs. It was easy to order and I received the order quickly following payment. They threw in an extra bowl, so nice. Great job!

Great products and reasonable prices

Shipped fairly quickly but I was shipped the wrong item. Sent an email that hasn’t been answered. 🤷‍♂️
Update: my email was answered. I was told that the item I ordered stated that the colors are random. I didn’t see that on the site. Then item I selected was shown in blue. I was sent pink. After reading the entire product description I did in fact see that it says colors are random. I will say that it’s quite deceptive however. I saw the item and ordered it based on its appearance. Had it been clearer that the color would be whatever they decided to send I would not have ordered the item. Knowing that I was unsatisfied I was told I could send the item back and when they received it they would send another (they didn’t however say that I’d get the color I wanted at that point either). I felt, and still feel it is deceptive. Rather than putting the “random colors” somewhere farther down in the description it should be made clearer. Honestly it was a $20 item and I wouldnt have continued this review but I was sent a form today to verify that I was a real customer or the review would be marked as unverified. Bottom line is , they would not budge on their position and didn’t try to make it right. Lesson learned.