Gowallpaper Ltd Reviews 

15,859
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,663 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, beautiful wallpaper quality, and great prices that offer huge savings compared to other stores. People also warmly appreciate the generous samples available and the very easy-to-navigate website that make selecting and ordering products simple and enjoyable. However, some people mentioned issues with damaged goods arriving in the post and difficulties when trying to secure refunds. A few reviewers were also frustrated by rigid courier delivery restrictions and unhelpful customer support responses when sorting mistakes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the wallpaper as beautiful, thick,... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting fast and prompt arrivals... See more

Quality

People report positive experiences with quality, highlighting superb materials and beautiful colors.... See more

Order

Users describe positive interactions with order, noting that the website is easy to use and transactions are... See more

Price

Consumers find prices to be very competitive, often noting significant savings compared to other retailers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had seen the wallpaper we liked in B&Q costing £37 a roll, but bought it here on sale at £24.92 per roll, which was a great price and a huge saving. After ordering I realised I had bought too... See more

Rated 5 out of 5 stars

Superb. The paper we wanted didn't have enough rolls, spoke with Jonathan and he sorted the situation. Received our order this morning, 3 days early. Thus is the second time we have used Gowallpaper,... See more

Rated 5 out of 5 stars

Thank you for your prompt service, dispatch and delivery of my items. One slight problem, one incorrect order received in my parcel. Contacted you direct, was sorted out by Jonathan swiftly and ple... See more

Rated 5 out of 5 stars

What fantastic service. Johnathan went above and beyond any company I know to ensure I received my top up order with great speed Also ensuring batch numbers matched. Everyone needs a Johnathan... See more



Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Home Improvement Store

Written by the company

Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.

Ordering the right wallpaper

Written by the company

How do I order wallpaper samples?
These can be added either from the category or product pages, however in some cases products samples are not available.

QUICK HASSLE FREE DELIVERY!

FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)

To take advantage of our FREE Standard delivery*, simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland) £5.99 on orders under £99

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

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4.7

All reviews

(15,859)

1,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service.

It was straightforward to order the wall paper, from an excellent selection. It arrived well packed & undamaged with in the stated time.

13 July 2026
Rated 5 out of 5 stars

Really happy with the service the…

Really happy with the service the speedy delivery. The wall paper I choose I have fallen in love with since it went up last week. The quality is amazing the shimmer pops it really is my dream come true wall paper.

25 June 2026
Rated 5 out of 5 stars

Good paper

Initially ordered a sample which arrived quickly. It was a decent size so got a good idea of what the quality of paper was as well as colour suitability.
Easy to place order. Arrived on time. Well packaged in robust cardboard box.
Paper was a decent thickness and great to work with. Easy to cut. Didn't stretch when put on the wall. Best to butt edges together as any overlap doesn't stick well.
Would recommend this paper

22 June 2026
Rated 5 out of 5 stars

I love the wallpaper

I love the wallpaper. It is nice and thick very good quality wallpaper and much nicer than the photo online. It was delivered before the delivery date. Which I was very pleased with.

9 July 2026
Rated 1 out of 5 stars

first of all charging me a delivery fee…

first of all charging me a delivery fee for express delivery when it was never going to happen informing me with false info about its all packed its just waiting to be picked up by courier for four day it was waiting to be picked up as i sat in the house for several days no i will not be using them again /the packaging was not that great it arrived a bit worse for wear

9 July 2026
Gowallpaper Ltd logo

Reply from Gowallpaper Ltd

Hi Mr Cochrane,

Thank you for your feedback. We're sorry to hear you were disappointed with your experience.

To clarify, your order was dispatched the following day as planned. Unfortunately, the courier experienced an unexpected delay in collecting and processing the parcel. While we appreciate how frustrating this was, these delays are outside of our control once the parcel has been handed over for collection.

Regarding the express delivery charge, this service relates to the courier service selected at checkout. As your order was dispatched promptly from our side and the delay occurred due to the courier, we are unable to refund the delivery charge.

We're also sorry to hear your comments about the packaging and the condition in which the parcel arrived. We take care to package all orders securely before dispatch, but once parcels are with the courier they can occasionally be subject to handling during transit that is beyond our control.

We appreciate you taking the time to share your experience, and your feedback has been noted.

Kind regards,

Go Wallpaper

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