Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more
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They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more
The cost of electrical bills are higher during the colder months and Sunwave helps customers save money. Not only do i save money thru the winter season, I save money all year long. Sunwave let the cu... See more
After my contract with another power provider expired, they immediately jacked up the kw cost higher then what my electric company charged. I did an online search and found sunwave. The transition was... See more
Company details
Information provided by various external sources
Sunwave Gas & Power supplies electric generation service to thousands of homeowners and business consumers across North America. Choosing Sunwave is easy. We offer simple-to-understand plans at affordable prices. "Energy simplified" captures our philosophy that purchasing energy should be stress-free.
Contact info
9th Floor - 263 Tresser Boulevard, 06901, Stamford
- 1-855-478-6928
- customercare@gosunwave.com
- www.gosunwave.com
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very happy with sun wave,i most surly …
very happy with sun wave,i most surly would recommend this company to other people,you know the old saying,word of mouth is the best advertisement,thank you sun wave.very happy and pleased customer,this is my third year with sun wave.
Good rate for electric
Signed up online, no issues. Easy to navigate their website.
Seems like a good price with good …
Seems like a good price with good features.
Beware of ludicrous "Default" rate!
When my contract lapsed, I was assigned a Default Rate that was 25% higher than the rate from my utility provider. Not happy about that! Also the website is useless as I have no account access.
Sunwave Has great customer service
Sunwave has been great to work with. They make the electrical distribution charges very understandable. And they also tell you that as long as you stay with sunwave you can transfer ito cheaper rates at any time without paying termination fees. The customer service people who speak with you on the phone are very nice.
Yes , I am Manager...
Yes , I will recommend this company to all my friends & Relatives....
Thank you Sunwave
We are repeat customers. They have a good selection of rates and time contracts. Always notify us well in advance of the end of our current contract. Very friendly on the phone.
competitive and honest
very competitive, no gimmick pricing; honest and straightforward supplier
Great rate and great customer service!
Easy to sign on and no problems.
Service is excellent but the current …
Service is excellent but the current rates are very close to the existing UI rate. The gap has narrowed compared to the previous rates. Maybe UI is trying to win back customers.
Stayed with Sunwave for a second year
Stayed with Sunwave for a second year. Great customer service and follow up in a timely fashion.
i was pleasantly surprised with your …
i was pleasantly surprised with your expedience in ordering your service . My daughter handles this aspect of my choosing and billing for service . We are happy with your presentation and efficiency . Thank you .
I compared rates and should save $20 a month by using sunwave!
I compared kilowatt rates available in my area, looked at the companies and made my choice.
Sun wave was very easy to set up and should save me about $20 a month.
I would recommend Sunwave
I would recommend Sunwave. I did not like that you wanted to hike up my rate, higher than Eversource's rate, for one month until the new rate took place. That is why I left you. While I was enrolled you were good. I also don't like having a $50 fee in case I wanted to change before the 6 months was up.
Superb customer service!
We chose to re-signup with Sunwave because of our past good experience, their excellent customer service and good rate/terms. When I had a question, their customer service was quick to respond - and not with just a auto-response. The reps read my question and actually responded to me in a friendly helpful manner. I trust my upcoming association will bring the same.
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