Paid over £30 for breakfast for two. Obviously profits over quantity prevails . Mine was cold as it's mass produced , asked for a fresh hot English breakfast, got my original one back with the egg fr... See more
Company replied
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See what reviewers are saying
Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are plea... See more
Great Garden store that supports the local community well. The plants are good quality. However I bought a pair of town and country gardening gloves for £14.99 from them recently and they fell apert a... See more
Visited your store today and really enjoyed the experience. Beautiful store-very festive. Unfortunately the one thing that spoiled my experience was going to pay for my items. The girl on the till was... See more
Company details
About Gordon Rigg Garden, Home & Leisure
Information provided by various external sources
Gordon Rigg Garden Centre, Todmorden, is one of the largest Garden Centres in the North West, enjoying over 60,000sq. ft. of retail space and was voted best Garden Centre in the North, 2nd best in the UK by Which? Magazine!
Gordon Rigg Garden Centre has a proud, long history, inspiring gardeners since 1945 and remains a family owned and run business offering an exceptional and diverse range of garden and home products at fantastic prices!
Contact info
Rochdale Road, Walsden, OL14 7TJ, Todmorden, United Kingdom
- 01706813374
- info@gordonrigg.com
- www.gordonrigg.com
3.9
Great
884 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Easy online ordering & speedy delivery.
Easy online ordering & speedy delivery.
The website said delivery would be within 7 working days depending on volume of calls to be made .
Although I gave instruction to leave the delivery on the drive
It would have been better had we recieved a text message on the day with an approximate time as the car may have been blocked in.
Great service though & a great garden centre.
Lovely food too.
23 October 2023
Great customer service
Reacted quickly to my question and despatched item quickly and efficiently
20 October 2023
Very good excellent
8 October 2023
Speedy response
I received e mail to say order had been dispatched within hours and my great looking bulbs arrived within a couple of days. Delighted. I look forward to enjoying the display.
11 October 2023
Disgusted
Called here for plants, garden ornaments, pots and equipment, also called in the cafe and had a snack and a drink, all good so far. Needed the loo 🤢 I was horrified, they were dirty, didn't look liked they had been cleaned in months had broken seats not that I would have sat on them but it really put me off even eating there again, disgusting is not the word. This was the Rochdale branch if anyone is interested.
30 September 2023
Unprompted review
Reply from Gordon Rigg Garden, Home & Leisure
We are terribly sorry to hear that you had a negative experience when visiting our Rochdale branch. Customer experience is of the utmost importance to us and we understand that cleanliness plays a key role in providing a positive customer experience which is why we employ a cleaning company to maintain our toilets to a high standard of cleanliness. Our toilets are cleaned by the professional cleaner every day except Saturday where a member of our staff inspects the toilets to ensure that they are acceptable. We will however certainly be looking in to this following your complaint and will of course replace any broken seats. We appreciate all feedback received and welcome the opportunity to improve wherever possible. We hope this has not deterred you from visiting us again in the future.
Couldn’t have been simpler
Couldn’t have been simpler. Ordered on line, paid on line, easy pick up from Todmorden. Highly recommended
27 September 2023
Home delivery
Easy to order online. Was advised driver would contact me regarding delivery date but goods ordered were left at front door without notification. Would have given 5 stars apart from this
20 September 2023
Brilliant service from Jackie who was…
Brilliant service from Jackie who was absolutely lovely and did everything she could to help. Also, excellent service from Sean.
12 September 2023
Always enjoy my visits however…
Always enjoy my visits however sometimes difficult to find staff when you need help .
11 September 2023
Excellent service
28 August 2023
Everything delivered on time and with a…
Everything delivered on time and with a smile.
15 August 2023
Definitely trailing lobelia
We bought trailing lobelia from Gordon Riggs Rochdale, the only trailing going on is ours trailing behind the lucky people who actually got trailing!!
20 July 2023
Unprompted review
Fast delivery of the voucher
6 August 2023
Loads of good quality products and…
Loads of good quality products and friendly helpful staff
6 August 2023
Great place to shop.
I do enjoy visiting this garden centre. Great service and range of products.
27 July 2023
Our New Waterfall feature Elliot Falls
Drivers were pleasant on delivery our 2 benches and the driver assisted in placing one of the benches into the right position next to our newly developed water fall feature at the Whitemoss Club for young People / Community centre
15 July 2023
Need a reply
I have messaged twice asking if I can have my ticket posted to me has I am giving it as a present for my great granddaughter next wk not heard anything if no reply by end of week I will cancel
2 July 2023
Reply from Gordon Rigg Garden, Home & Leisure
Apologies for the delay however your first email went in to our junk folder and was not picked up. We did receive your second email and we have replied asking if you would like the event voucher emailing or posting and we are just waiting for your reply. Normally the booking confirmation you receive via email is your entry ticket however we are more than happy to create you a bespoke entry ticket which you can gift to your great granddaughter for her birthday.
The staff went over and above to help
The staff went over and above to help. Really good range of items for sale- not just plants. Very useful to have a selection of hiking items. Looking forward to attending the children's events over the Summer holidays.
1 July 2023
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