GO Outdoors - Worcester (Express) Reviews 

Shirley was really helpful. Only went in for gaiters but will return for more gear

I was looking for hiking boots and was helped today by Shirley whose knowledge and support was absolutely excellent. She took the time to explain about the advantages/disadvantages, fits, even clever ways to tie the laces! She brought out several sizes to check fits, was not pushy around sales and even clarified the returns policy. Couldn't ask for better service.

Lian gave super information about the Merino base layer.
He went upstairs to the store room to find a selection for me to choose from.
I asked him to save the product for 30 minutes whilst I checked another shop, but car back and bought it.
Lian and the other man serving were super helpful. Thank you.

Excellent products and service from Shirley@worcs 2592

Served by Shirley who is always very helpful. It makes all the difference between wanting to purchase something from GO and returning to them in the future. Thank you Shirley.

Thank you Shirley.
2592 Worcs
Great assistance, very helpful 🙌🏼

Really good choice of products & good value prices.
Solace was very helpful in the shoe department and Shirley served us on the till and was so knowledgeable and friendly - a true asset to your store!

Shirley was very helpful and knowledgeable. Superb customer service.

Served by Shirley@2592 who knew her footwear! Very attentive and was knowledgable so I came away with what I was looking for.

Very good service from Shirley as asked for a product and she that they had them but not on shop floor return from store room with item

Shirley @ Worc 2592

Friendly staff (Erik and Shirley) helped me find what I needed, boots cheaper than identical ones bought last year! Happy with my purchases.

Lovely staff, great service. Shirley was very helpful.

What always makes me agree a 5 star rating is Shirley.
She has been with the store for awhile and always has a smile to welcome customers. She is a credit to the store and the wider company.
Although having worked in retail for many years you really need to improve you stocking/re-ordering processes.

Romie was fantastic helping me today what a great example of the highest level of customer service- will be back as soon as buying more

Served by helpful and knowledgeable Shirley

You had the product I wanted in stock and the assistant, Shirley was very helpful and knowledgeable.

Served on Thu 16 Apr 26 by Shirley who really went above & beyond to find me the best 'fit' water pouch to fit in my backpack. Have sourced me the most user friendly one she then went out of her way to find me the best deal using not only my Discount Card but also because I'm a military veteran with a Veteran's ID card. Thank you - the water pouch worked brilliantly during my 100 Mile Charity walk last week.

Solace offered to help me as soon as I walked into the store, and was quick and efficient at getting me the sizes I required in walking boots I wanted to try on. Solace advised me that I could purchase any boots with a 28 day return window, if I wanted to try them at home which was helpful.
When I asked for another opinion about how the boots fitted, Shirley was amazingly helpful, and experienced enough to check how I walked in them and where my toe reached; she was also extremely knowledgeable about the whole subject of walking boots which was so helpful!

Both staff made me feel that the most important thing to them was that I found something most suitable for me, rather than any pressure to buy there and then.

Due to my experience, I would return in the future to the Worcester store.

I went to buy a pair of walking boots.
Shirley @2592 Worcester store was very helpful with information, advice in helping to choose the right pair.
Wonderful service.
Thank you!

Went to the Worcester store to purchase some trousers. Great customer service from Shirley. She advised that I try them on and went through various other options. I must admit Shirley is extremely helpful and nothing was too much trouble for her. I now have membership for all my future purchases. I will definately be shopping in the Worcester (2592) store in future.