I always like going to Go Outdoors Torquay store. The staff are always friendly and keen to assist you whenever required. I visited today to buy some walking boots for an upcoming holiday. Rick... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... See more
Company replied
Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... See more
Company replied
We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
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Company details
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
778 reviews
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Got a tent init
Very knowledgeable member of staff , Holly is a credit to the store. 🐺✂️
7 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We had a lovely person called Holly she…
We had a lovely person called Holly she was so helpful and thoughtful she made the situation of the blue light card and membership so easy and smooth. Thank you
7 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Always helpful staff
Always helpful staff. Well organised store and very good value. Holly at the Torquay branch was particularly helpful in assisting me.
7 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Tyler was really helpful!
Tyler was really helpful!! He helped us carry a large roof tent out to the car and to lift it onto the car before we fitted it ourselves. He stuck around to see if we needed any further help. We’re sure that if he was allowed to help us actually fit it then he definitely would have!! Thanks again :)
4 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly and great value
Friendly, knowledgeable and helpful staff, good choice of quality products and very good discounts.
Also, very understanding on returns and problems.
29 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Helpful and friendly staff. …
I was served by a friendly and helpful assistant. One woman called Penny was vey sweet.
27 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Came in on a tuesday afternoon for some…
Came in on a tuesday afternoon for some tent pegs, however Holly showed us the berghaus azarah 500 tent, we ended up purchasing as we were well in need of an upgrade and couldnt be more happy!
30 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Always a great experience and staff are so welcoming and knowledgable
Always a great experience. Staff very friendly, very knowledgable about the stock and my items and sizes that I want are almost always in store.
Holly on check out today was great and helped us manage a membership card issue (on our part) and also applying a gift voucher. All very seamless and great service from everyone in the store. Thanks.
30 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
I did not need any help downstairs when choosing my jacket but when I went upstairs to choose some walking boots I had the help of Leon, who was both friendly and helpful. Managing to help myself and another customer at the same time
29 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jordan was super helpful and very…
Jordan was super helpful and very friendly! She managed to sort out our Go outdoors membership and my blue light discount! Thank you so much ☺️
29 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Liam and Matt were both extremely…
Liam and Matt were both extremely helpful and pleasant chaps. Thanks for the help guys!
29 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Lewis and Ellison from Torquay GO were…
Lewis and Ellison from Torquay GO were incredibly helpful, patient and knowledgeable. Very impressed and left the store feeling great.
1 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
I visited the store today to grab some camping essentials
I visited the store today to grab some camping essentials and Leon was a great help!
Many thanks
29 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
The staff where pleasant and very…
The staff where pleasant and very helpful, they where happy to direct us to what we wanted. Holly on the chechout was very professional and happy to help us with the membership. The store was clean and well stocked, our experience was excellent.
26 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Gooutdoors Torquay
went to Goutdoors, purchased 3 sets of trousers, served by Holly, lovely and personable manner, very helpful
26 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good customer service and lovely staff
26 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Leon in the shoe section upstairs was…
Leon in the shoe section upstairs was super helpful and friendly! Thankyou
25 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Leon and the rest of the Staff were…
Leon and the rest of the Staff were very kind and helpful answering all the questions about different products. Probably best go outdoors experience I had and I do visit often other branches.
24 June 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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