GO Outdoors - Stockton Reviews 

Claire helped me out on returns great staff helpful and always had a smile thank you

I’ve shopped in go outdoors Stockton for many years, no issues, however today staff rude and awful. I have my address for my discount card and kept being told no it’s not you, it’s a woman’s name but not you. I was like I’m the only person that’s ever lived at that address so it has to be me and it turns out she typed the wrong address. I get mistakes happen and I get I probably got her back up, but I just couldn’t understand what was going on, but her attitude towards me like she’s won a prize for saying no that’s not you. She was so nasty to me and this has left me really upset and shaken. I do not feel I will ever be able to go in that store again.

Shopped in store today, vicki was friendly, polite & knowledgeable about products. Very happy with my purchase, would definitely return again.

Great store, really friendly and knowledgeable staff. Great customer service

Rebecca was outstanding with her customer service and knowledge of good quality walking boots. Found exactly what I needed thanks to Rebecca.
Amanda was helpful also with my other walking needs. Thanks.

The shop has plenty of stock and sizes in store and the staff are attentive and helpful.

Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful tip for checking the size in shoes with more structure where pressing the toe doesn’t work as well. Thank you!

Go outdoors Stockton
Went to buy some boots a lovely lady called Helen 😀 helped me
She was so helpful nothing was to much .which makes a change in this store normally your waiting for ages to try footwear ...
Keep the good work up Helen

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike.

Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types of boot and provided fitting advice. She also made me aware of the different type of thermal socks and how these can affect comfort / fit.

A very pleasant experience and I would recommend this store to family & friends.

Came into store today for a jacket and hiking boots for my 9 year old son.
Choosing the jacket was straightforward but when it came to the hiking boots there were several to choose from.
Helen who assisted us was great, she gave us all the options in his size and we came away feeling good with what we had chosen.
Thankyou Helen, and the rest of the Stockton store. Much appreciated.

Rebecca, in the Stockton store, was absolutely brilliant helping fit my son’s new walking boots. She was so knowledgeable, polite and kind. Excellent customer service!

Great service, very helpful and very professional

Katie absolute star, even tried the jacket on for me as she was close to the size of my granddaughter amazing, it did not stop there , got to the till and phoebe , another great helpfull young lady. Big THANK YOU to both

called in today portrait lane Stockton ,decent selection fair price ,could do with extra staff on tills though only slight negative

Helen did a great job helping me and my wife try on new walking boots . Very knowledgable and helpful. Thank you Go Outdoors.

I’ve been a long time customer and held a membership for many years. Recently renewed for the year and came back today to the system not recognising my renewal. Really wonderful service from Abbie and Karen who tried all avenues until it was sorted. Much appreciated, not least of which their warm approach.

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I had a great experience at Go Outdoors! A massive thank you to Helen and Lewis for their amazing customer service. They were both really friendly, helpful and welcoming, and made sure I had a great experience. It’s always nice to have staff who take the time to help and make you feel valued as a customer. Thank you both for your help and brilliant service! I really appreciate it and would definitely recommend Go Outdoors! 😊

Fay was very polite and chatty and gave good advice from her previous hiking experience

Amazing customer service from Helen. I went for new walking boots. I have a narrow foot and I always struggle to get a good fit. Helen was very helpful and knowledgeable. I tried many pairs on until I found the right fit with Helen's help. All with a big friendly smile on her face. Thank you.