We popped into the store on Tuesday evening to pick up some bits we wanted for our up coming camping trip. Kevin was there on hand with his valuable advice that we have experienced on several occas... See more
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Rose Lane, EX32 Barnstaple, England, GB
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We popped into the store on Tuesday evening to pick up some bits we wanted for our up coming camping trip. Kevin was there on hand with his valuable advice that we have experienced on several occas... See more
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I, along with my wife and daughter were in the Barnstaple store for the very first time seeking walking shoes and waterproof trousers for my wife who is a keen walker. We were met by Gabriel, an extr... See more
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Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my que... See more
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Ordered an item online to collect at the store. Went to collect 45mins later, travel time. Only to be told that the had not arrived yet 🤔. There was a basket full of them by the entrance, questi... See more
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Rose Lane, EX32, Barnstaple, England, United Kingdom
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The staff were very helpful and attentive.
Ash served me at the till and mentioned how cosy my new purchase was.

Reply from GO Outdoors - Barnstaple
Jeremy was very helpful in bringing stuff to try on and very friendly. A great experience

Reply from GO Outdoors - Barnstaple
We popped into the store on Tuesday evening to pick up some bits we wanted for our up coming camping trip. Kevin was there on hand with his valuable advice that we have experienced on several occasions and we have gone to him within the store to ask questions as we know he knows exactly what he is talking about and knows the shop/products well.
Kevin asked for assistance with some of our questions about pricing from Ash who again knew so much about the store and told us how she could assist us personally at the till.
She managed to complete our sale with no queries on our front which is not something we normally experience often with the till staff. Ash managed to put through my husband’s scouts leader discount with no issues. She truly knows the system well and is a credit to the store.
Well done Kevin and Ash :)

Reply from GO Outdoors - Barnstaple
Kevin was extremely helpful, good to chat to and helped with all my queries very cheerily!

Reply from GO Outdoors - Barnstaple
Leo was very knowledgeable and helped choose the best gas

Reply from GO Outdoors - Barnstaple
Kevin was really helpful and really knowledgeable. Highly recommended

Reply from GO Outdoors - Barnstaple
I, along with my wife and daughter were in the Barnstaple store for the very first time seeking walking shoes and waterproof trousers for my wife who is a keen walker. We were met by Gabriel, an extremely friendly and helpful young man. I wish to commend him for his assistance. Just the sort of welcome and help that made our first visit a real treat. Furthermore I can thoroughly recommend the store in Barnstaple. Thank you Gabriel.
Kindest regards de Mike age 82

Reply from GO Outdoors - Barnstaple

Reply from GO Outdoors - Barnstaple
Leo helped us find a gas regulator. Thank you!

Reply from GO Outdoors - Barnstaple
Leo was very helpful went through all options and was clear and not trying to upsell but get the very best for me and my family

Reply from GO Outdoors - Barnstaple
I rang the guys that were on the tills this morning to see if they had a specific tent in stock. Fortunately they did and put it back for me. When I got to the store they retrieved the tent from the back and helped me source a carpet for it which another member of staff had found one in the back. I then had a young guy help me with the £2 offer and help me find bits i needed. All 3 that were on the tills were so helpful and patient and help me get the best out of my visit. Even my 8 year old said the staff were really helpful and happy

Reply from GO Outdoors - Barnstaple
Barnstaple store Leo couldn't help us enough very happy with his help and knowledge and customer service 10/10

Reply from GO Outdoors - Barnstaple
Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my questions even though I'm sure it gave them a stroke lol. I couldn't have asked for better staff to help me on my mission for a new tent which I brought and absolutely love, so does the pooch. They are super pet friendly which was incredible. Couldn't of had a better first experience with go outdoors than I did that day. Highly recommend all three of them if you ever have any problems or questions they know their stuff.

Reply from GO Outdoors - Barnstaple
I came to find ice blocks and was assisted by Rob to find them then kept thinking of other things, and he assisted me with each. It was really helpful when I couldn't find things or needed to see a toolbox out of its box. He was friendly, fun and helpful. Thanks Rob!
The til staff were also helpful and calm, helping with said cool box out to the car as I carried everything else.
Love the discount and the variety available.

Reply from GO Outdoors - Barnstaple
Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.

Reply from GO Outdoors - Barnstaple
Kevin was brilliant yesterday. The most helpful member of staff and he knows his stuff.
Thank you Kevin

Reply from GO Outdoors - Barnstaple
fabulous served by Kevin who was superb 👌 gave us great tips and we purchased the pota toilet will be back to purchase new tent ⛺️

Reply from GO Outdoors - Barnstaple
Simple process to order goods online then, click and collect. Competitive prices with the " membership ". Helpful friendly staff when collecting

Reply from GO Outdoors - Barnstaple
Went in to buy some shoes, left with a whole wardrobe thanks to the team, very approachable friendly staff across the board, special shout out to Gabriel for his knowledge, honesty and overall helpfulness also to Julie for being the most friendly retail worker I have ever met (you guys have a seriously rough job sometimes so hats off to you) as well as Simona who served me on the till and helped me get my membership fulfilled, couldn’t have asked for a better experience :))
Also big shout out to the little boy playing the harmonica as I was walking around, definitely need to pay him for his work, excellently setting the atmosphere

Reply from GO Outdoors - Barnstaple
Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.

Reply from GO Outdoors - Barnstaple
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