My first ordering experience with Goodness Direct last week. Great email communication to start with, I had some questions. Later the same day I placed an order. And then, my items arrived here far mo... See more
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See what reviewers are saying
I ordered 5 packs of sweet chilli and red pepper crisps and only received 4. Despite several emails I’ve had no reply. Disappointed! [Order #47126] (03/07/2021) Product Quantity Pri... See more
The elderberry juice is fruity delicious and a little bitter as this fruit naturally is without added sugar. Unfortunately, I ordered the juice thinking I could use it as a daily immune boosting suppl... See more
* Update* Review Ammended Goodness Direct have been in touch (following the review) to say an email was sent with an explanation…this unfortunately went to junk mail as the sender came through as... See more
Company details
Information provided by various external sources
Providing you with health and well-being haven by gathering together everything that is good for you and offering a service that really is healthy shopping made easy. This range is not only crammed full of healthy foods but also fitness foods, organic foods, vitamins and herbal remedies, vegan & cruelty-free toiletries and eco-friendly household products. If you are on a restricted, free-from diet, fear not, here you will find 1000's of foods for you, gluten-free, wheat-free, dairy-free and other free-from foods.
Contact info
3-4, Forest Business Park, Argall Avenue Leyton, E10 7FB, London, United Kingdom
- 020 8520 4774
- info@goodnessdirect.co.uk
- www.goodnessdirect.co.uk
No recent history of asking for reviews
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Service is poor
Service is poor, items arrive late, only recieve half my order with no notification. The rest of my order comes on another day, which is more hassle as I have to work, but have no choice to take time of.
Availability of products isn't great either, there needs to frequently more newer products that people want like vegan smarties etc, and other items that you can't buy from the supermarket.
Unless you want stress and hassle, I wouldn't recommend buying from here!
I have always had great experiences…
I have always had great experiences with Goodness Direct: delivery is prompt; glass products properly packaged; great products and efficient and friendly customer service.
Absolutely excellent service
Absolutely excellent service, great team of people.
Great company
Great company , I was in dire need of some products for a show, they delivered on service and product 💥💥💥
Excellent service.
They seem to be true to their name "Goodness direct"
I've purchased from this company online many times and I can't say I've ever had any problems, the service has always been good, seems to be true to it's name. Delivery has always been reliable too.
Delivery arrived fast and packed well
Delivery arrived fast and packed well. All food well in date.
Prompt delivery and good value for money
excellent range of products
excellent range of products, reasonable prices and great service
Excellent service throughout order
Excellent service throughout order, including member of staff that answered my telephone query.
Blown away by quality
Blown away by quality, range, price and free delivery! Absolutely BRILLIANT. I get all my frozen organic berries here. They even do fab frozen organic mango chunks which I've never seen anywhere else. My go-to place for so much of my food from now on. Well done guys. Jacqui :))
Absolutely first class in every way
Absolutely first class in every way, so much so that I emailed them to tell them this. From ordering (with a lovely summer discount) to communication to speedy delivery I could not fault goodnessdirect. Many thanks.
Shopped with this company several times…
Shopped with this company several times and find them very helpful and the range of foods, etc is quite expansive - lots of items I can't get in my local shops.
very good
very good, quick delivery and very competitive prices, AAA+++AAA
Always great service
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