GoDaddy Reviews 136,313

My service person was friendly to talk to and answered my questions.

Very helpful. Patient and excellent knowledge of issue.

Victor was so helpful in assisting us with our website. He took the time and patience to fix everything and answered all of our questions.

It’s not all the time that you have a employee at GoDaddy that will do everything in their power to help you but today was one of those days that Giovanna saved me so many hours of work that you accomplished in 10 minutes thank you thank you thank you

Nick was super helpful and went above and beyond.

Excellent customer support, nice people that actually know what they are doing.

Recent communication with Nica Lim has been a fantastic experience.

The customer service representative, Jesse Mark was increadible and outstanding and technically savvy!

Great experience. I wish the AI web page was a little less expensive. However, it was a great experience on GoDaddy

Smoothest tech support call I have ever been on. Step by step it was flawless

Great service. Took great care of me every step of the process.

Customer service rep was awesome. She had to escalate ticket to the next level but she listened and did everything she could to help get issue resolved on her level. She kept updates coming as she and the team were trying to resolve the issue at hand.

Ongoing System Faults, Business Impact, and No Response – GoDaddy

I am now raising this publicly as I have received no meaningful response through GoDaddy’s own support or complaint channels.

Over an extended period, I have experienced ongoing issues affecting my website, including SEO performance, platform reliability, and overall service delivery. Prior to engaging GoDaddy’s services, my website was generating sales. Since these issues began, sales have significantly declined, causing direct financial impact to my business.

A clear example of system faults can be seen within the GoDaddy dashboard analytics. The reporting period is set to “Last 30 days”, and although the dropdown menu displays the option for “Last 12 months”, selecting it does not apply or function correctly. The system fails to respond or reverts, preventing access to longer-term performance data.

This is not an isolated issue — it reflects a wider pattern of unreliable systems which directly affect business visibility and performance.

More concerning is the lack of response. I have made repeated attempts to contact GoDaddy through standard support channels and formal complaint routes, yet I have received no meaningful communication or resolution.

At this stage, Trustpilot appears to be the only channel through which I can obtain any form of response, which is unacceptable for a company of this size and reputation.

This matter has now reached a point where I am considering formal external escalation, including regulatory and legal routes, if it remains unresolved.

I would expect GoDaddy to respond properly and address both the ongoing technical failures and the financial impact caused.

She did solve my problem quickly.
I clicked on the wrong button, I clicked on she didn't solve my problem..

Troy was awesome. I was a retail manager for 17 years. I understand the importance of high expectations of exceptional customer service. The service I received from Troy was excellent. He is now my go to for customer service.

I had a great experience with go daddy today. My service rep was very kind and extremely patient with me. He answered all my questions so that I could fully understand. Go daddy is the best. Great customer service.

As a long time customer of GoDaddy, my support call was handled in a professional and courteous manner. This has my consistent experience with GoDaddy Customer Support. The information I needed to address my issues was clear and concise. I recommend GoDaddy for all their products and especially their support.