I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more
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The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more
Company replied
My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more
Company replied
The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more
Company replied
Company details
Information provided by various external sources
We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?
Contact info
Archer Street 10-11, W1D 7AZ, London, United Kingdom
- www.gobuzzvault.com
4.8
Excellent
225 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buzz vault is a brilliant insurance…
Buzz vault is a brilliant insurance company that I have taken my insurance with. Great incentives too. Staff are very friendly and helpful. I would highly recommend Buzz Vault to anyone ☆☆☆☆☆
27 January 2020
Unprompted review
Reply from buzzvault
Hi Sarah,
Thank you for giving us all the stars! 🌟
So happy to hear your great feedback.
All the best,
Team buzzvault
Really easy company to get your…
Really easy company to get your insurance with , simple yet effective I’m very Happy with the customer service.
27 January 2020
Unprompted review
Reply from buzzvault
Hi Hollie,
Thanks for taking the time to leave us a great review 💃🏻
Hope you continue to enjoy our services.
All the best,
Team buzzvault
i m happy with it
27 January 2020
Unprompted review
Reply from buzzvault
Great to hear you're happy with us Shahid 🎉
All the best,
Team buzvault
Reply from buzzvault
Hi there,
Thank you so much for taking the time to leave us a review!
If there's anything that we can do to get that extra 5th star, don't hesitate to let us know what that something is 🌟😃
All the best,
Team buzzvault
Excellent service and easy process to…
Excellent service and easy process to understand. Unlike other insurance providers, a video survey and chat with an insurance professional makes the process easy and simple.
27 January 2020
Unprompted review
Reply from buzzvault
Thank you for taking the time to leave us a fantastic review Zach!
So pleased to hear the great feedback 🎉
All the best,
Team buzzvault
It was really easy to set up my home…
It was really easy to set up my home insurance
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a great review Dritan! 💫
All the best,
Team buzzvault
Really easy to set the policy up and…
Really easy to set the policy up and great that they carry out a video survey to view everything that needs to be covered in your policy. Really good price to so great value for money.
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a great review! 😀
All the best,
Team buzzvault
I was at first not too sure about this…
I was at first not too sure about this company but they have been nothing but supportive. The video clips are a brilliant idea and setting this up up along with the call from the company regarding all our insured needs was seamless I have recommended them my friends
27 January 2020
Unprompted review
Reply from buzzvault
Hi Mr Sally,
Thanks so much for taking the time to leave us this great review! ✨
We're so grateful to have you as our customer and hope you continue to enjoy our product and service.
All the best,
Team buzzvault
Seems good so far
Only just initiated the cover but seems to be very easy to add or remove items from the policy. Fairly priced as well.
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a great review Millie! 😀
All the best,
Team buzzvault
A very easy company to deal with - easy to buy home insurance
A very easy company to deal with. The video via your phone is an outstanding feature, it’s modern and it ensures there are no mistakes. Excellent Administration, fast to buy, well documented
27 January 2020
Unprompted review
Reply from buzzvault
Hi Bhupinder,
Thank you for taking the time to leave us a brilliant review!
It's great to hear that all of your feedback so far is 5* ⭐️
All the best,
Team buzzvault
Great insurance policies
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for leaving us a great review Zm! 🙌🏽
All the best,
Team buzzvault
The sign up process was easy and…
The sign up process was easy and accompanied by a video call that doubles as proof of purchase. Everything was easy to set up and staff made it even easier. Yet to make a claim but a professional service and reassuringly good app and website helped make my sign up experience very smooth.
27 January 2020
Unprompted review
Reply from buzzvault
Hi Sean,
Thank you for taking the time to leave us a brilliant review!!
It's great to hear that all of your feedback so far is 5* ⭐️
All the best,
Team buzzvault
I felt Buzzvault dealt with my…
I felt Buzzvault dealt with my insurance with speed and honesty, I hope they will insure me for a good time to come.
27 January 2020
Unprompted review
Reply from buzzvault
Hi Karen,
Thanks so much for taking the time to leave us this great review! 🌟
We're so grateful to have you as our customer and hope you continue to enjoy our product and service.
All the best,
Team buzzvault
Excellent and very easy to deal with
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a fantastic review Michael!
All the best,
Team buzzvault
Top notch customer service
Really excellent customer service, super easy to set up and get insured. Have not had to make a claim yet (touchwood), but if the rest of the experience is anything to go by, I can't imagine it being anything but perfect service
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us such a lovely review Ellie! 🤗
All the best,
Team buzzvault
Not bad
Very easy to deal with, and well priced. Their automation system kept sending me erroneous email afterwards that I had to deal with though
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a great review TM!
Sincere apologies about the erroneous email, we appreciate your honest feedback and we're always looking to improve our services 💪
All the best,
Team buzzvault
Simply, easy, and quick home insurance
The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice.
The call only takes 10-15 minutes and that's it done. You can then add on items as and when you want through the app or email.
Would have given 5 stars but unfortunately the app hasnt been working and I can't see my live inventory - although I had a quick response saying it is under repair and was provided with alternative ways of adding any new items to my policy.
5 stars for service and customer experience, 4 for app functionality.
27 January 2020
Unprompted review
Reply from buzzvault
Hi Mr G,
Thank you for taking the time to leave us a great review 😃
So happy to hear you're pleased with everything so far!! And huge thanks for your patience whilst we work on improving our app 🙌🏽
All the best,
Team buzzvault
Reply from buzzvault
Thanks for taking the time to leave us a lovely review C!
So happy to hear you found our process easy and the customer service friendly 🙌🏽
All the best,
Team buzzvault
great service and really use to use!
27 January 2020
Unprompted review
Reply from buzzvault
Thanks for taking the time to leave us a lovely review Milly! 🤗
All the best,
Team buzzvault
Easy to sign up, no hassle
Applying was so easy to do and was all done in minutes, fabulous experience so far, great incentives too. Competitive prices to suit my needs.
27 January 2020
Unprompted review
Reply from buzzvault
Hi Tracey,
Thanks so much for taking the time to leave us this great review! ✨
We're so grateful to have you as our customer and hope you continue to enjoy our product and service.
All the best,
Team buzzvault
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