Go-Etna Excursions Reviews 

Mount Etna itself was amazing, Marco and Nuncio (apologies if I spelt his name wrong) were absolutely phenomenal operators in addition to the majority of the Etna team. Our only concern was that one of the staff members (the staff member leading the French speaking on 18 August, skinnier guy with an arm tattoo) was rude to me and my fiancé during our lunch break, in which another customer who was sitting next to us even commented on how rude this staff member was when he asked to move seats by asking “why would you want to separate a family?”. To ask us to move seats that way, rather than politely “sorry, can you please move seats?” Was offensive. The tone was rude, and he asked my fiancé to move across from me so that 4 seats would be available for this “family”, in which only 2 people sat down anyway. There was a much more polite way to ask this question if it was really necessary for us to move seats, as we felt the antagonising question/comment was not only unnecessarily but also pointless in the end as everyone could’ve sat down without us needing to move, and the tone of the operator was offensive in this exchange.

Nice day with Giuseppe, in both perfect French and Italian languages

Great well organized tour for families with kids ander 12 years old. Amazing guide.

The tour was well organise. The guide was nice and gave us a lot of information

I booked the Etna sunset tour with my husband. It was an awesome experience. Our tour guide David and jeep drivers Vincenzo and Sergei were very good and took care of everything. Totally worth the price. Highly recommended.

Very nice and well organized experience!

Very good experience thanks to great organization and a very committed and friendly team. Everything was perfect!

We had a wonderful tour guide (Marco) who had such incredible knowledge about the history of the area and gave us a wonderful experience.

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout.
Very informative and would definitely recommend the sunset trip & tasting.
Can't say much more as dont want to spoil the surprises, but so much more better experience having a guide than driving yourself.
Thanks guys..

Excellent agency for Etna excursions at all levels. The day was quite enjoyable getting to the top of the volcano

Knowledgable folks that are able to explain complex volcanic topics and makes it accessible to the lay person. Between the experts and drivers, they're able to provide fantastic colour commentary about the mountain, the area and the region. They also make sure that everyone is getting to do everything and are patient with kids and the elderly within the group. Also coordinating everyone and speaking in the various languages was an eye opener.

The tour guides were excellent with good spoken English and lots of local knowledge.
The lunch provided was great with lots of good local food.
Only downside was the gale blowing at the top of Etna causing a few problems for some of our group. It may have been too strong for running the tour.

The guides were punctual, cheerful, friendly, and imparted a wealth of knowledge. Everyone was taken into consideration. We can recommend Goetna 100%.

We got picked up by the hotel and got to walk on mount Etna with a guide who is knowledgeable and friendly. Followed by a visit to a local winery where we also got some local food and wine tasting. We got to see how the wine is produced and the whole experience was with a very small group of people. What a perfect day to spend a day in Sicilia!

Everything was

Knowledgeable guides, patient with young children, cheaper than the tours offered by our hotel.

On time. Good experts. Pick up from hotel

Great company and great guide! Very good excursion

We had a great experience on the sunset jeep tour with our drive Serge and our guide Davide. It was beautiful to see the countryside and the lava flows and all of the rebirth. It was about 45 minute hike on the slope and walking sticks were available which I recommend if you have any mobility issues. We also rented the shoes for 5 euros which was great because we only had good and light coloured runners for our trip. I'll never forget the crunch of the lava under my feet. Davide was super kind and helpful. I didn't participate in the caves but my companions did and enjoyed that part as well. The only tiny issue was that I didn't hear from them when pick up was. I had to have my hotel call them and ask as I was trying to plan my day. Otherwise worthwhile tour for sure!