GLS Educational Supplies Reviews 

5,206
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful staff and efficient issue resolution. People frequently commend the fast, often next-day delivery, and appreciate the good product quality, value, and easy ordering process. However, some customers noted concerns regarding delivery, experiencing issues like missed deliveries, split orders, or parcels sent to incorrect addresses. A few people also felt that packaging was sometimes excessive, insecure leading to leaks, or arrived damaged.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency,... See more

Product

Customers consistently note positive experiences with product, praising the excellent quality, good value,... See more

Order

Clients share positive opinions on order, frequently highlighting the easy and efficient ordering process,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and overall... See more

Quality

People report positive experiences with quality, often praising the excellent condition and good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,206)

439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy!

Easy to use website, speedy processing and delivery. About to place another orderThank you!

6 March 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you found our website easy to use and that you experienced speedy processing and delivery. Thank you for your order and feedback!

Rated 4 out of 5 stars

As hoped for

All arrived on time, team flexible and delivered items with care

24 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to know our team was flexible and delivered your items with care and punctuality. We appreciate your positive feedback!

Rated 5 out of 5 stars

Easy from start to end!

Ordering made easy and delivery always on time and very helpful customer services staff.

26 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy that ordering was easy, delivery was on time, and our customer service was helpful! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Will definitely use GLS again

Purchase was quick and easy, delivery fast and the product was well packed and arrived in perfect condition.

And thanks to Lauren for going out of her way to send me the invoice again when I couldn't see it!

19 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you so much for taking the time to share your feedback — I really appreciate you speaking with me today. We do send an electronic invoice automatically for every order. It’s also always available to download anytime in the My Account section of your online account. As discussed on our call this morning, I’ve gone ahead and emailed you a copy of the invoice so you have it for your Finance system. I’m really glad to hear the ordering process was quick and easy, and that your delivery arrived in perfect condition. If there’s anything else you need, I’m always happy to help. Thanks, Lauren

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Phoned to amend an order which we'd placed in error - replacement was issued and collected the incorrect items the following day. Made everything totally problem free for us, very impressed - thank you

26 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that our customer service was able to quickly resolve the order issue. We appreciate your positive feedback and are glad we could make the correction process problem-free for you. Thank you.

Rated 5 out of 5 stars

Easy to Order

Easy to Order. Great Price. Delivered Quickly

25 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that ordering was easy, the price was great, and delivery was quick. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good value

Good value - excellent delivery

25 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received great value and excellent delivery service. Thank you for your positive feedback!

Rated 3 out of 5 stars

Quick delivery

Quick delivery.
Poor boxes.

23 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

I am sorry to hear this. I have not been able to reach you on the phone this morning. I have emailed you so we can make this right. Thanks, Lauren

Rated 5 out of 5 stars

thank you good service as last year

thank you good service as last year.
I buy these exercise books to go into the shoeboxes we send to Romania. if you ever have any very special cheap deals I am always interested. do you ever donate for a good cause. we are a 2 man band and sent 840 filled boxes last year to these needy poor children
thank you

17 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you so much for the wonderful work you do!

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service - easy to order system. Thank you for making it so easy!

5 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate you taking the time to share your feedback. We're happy to hear our service was fast and efficient and the system easy to use!

Rated 5 out of 5 stars

Next day delivery & excellent…

Next day delivery & excellent communication

17 February 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you had a positive experience with our delivery and communication. Thank you for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look