Brought my 2nd watch from Global Watch Shop and once again really helpful, easy to deal with. Thanks again Matt let you know when I want my next watch. Would definitely recommend Global Watch Shop to... See more
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What to say, with Matt’s help I managed to snag my grail watch in an unworn condition, less than a month old, with the manufacturers 5 year warranty (all bar 3weeks) in tact at a decent price. I’m... See more
Just received my second Rolex watch from GWS and I am delighted with both the process and the watch itself This item was ordered new in January - a Lady Datejust 31mm with MOP diamond dial, steel/... See more
Tried to source a brand new, recently discontinued Omega watch, for some time. Tried all kinds of jewellers, even had my local Omega boutique ring Switzerland, all to no avail. Contacted GWS and spo... See more
Company replied
Company details
Information provided by various external sources
With a combined total of more than 30 years dealing with the trade and public the staff at Global Watch Shop aim to give the highest standard of service possible. If you are a returning customer or this is your first time we will guarantee, that the service you will receive will be second to none. Based in the City Of London we have access to many of the largest watch specialists and suppliers in the UK. Global Watch Shop is becoming a market leader when it comes to the supply and sale of prestigious and sought after watches to the public and trade. Our Stock consists of many the major names in the watch and timepiece industry from Rolex, Cartier, Audemars Piguet, Brietling, Hublot, IWC, Patek Philippe, Panerai, Tag Heure, and many more... From our City based offices we are able to negotiate with the UK’s leading watch importers and exporters to ensure the prices and service we offer are the best offered by anyone in the U.K.
Contact info
53-64 Chancery Lane, WC2A1QS , London, United Kingdom
- 02038768100
- Sales@globalwatchshop.co.uk
- www.globalwatchshop.co.uk
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Great service
Very helpful guy on the live chat, sorted everything for me and answered all my questions. Very prompt delivery and lovely item
Sold my Rolex GMT Master II to these…
Sold my Rolex GMT Master II to these guys such a stress free experience.
They gave me the best price based on photos and conversation without the usual talk about a reduction if it wasn't as you had already told them.
It's a little difficult to find so my advice would be to ask before going. It's quite an experience as they are underground in what used to be a high security vault. I found the guy who dealt with me on the day pleasant and friendly and as I said no fuss.
I just had to wait a little time for the direct money transfer which wasn't too long and left with a smile on my face having achieved my asking price.
Then went to celebrate with a beer and meal in the nearby Spoon so a good experience all round.
Highly recommended 👍🏼👌🏼
Simon & Matt provide a thorough…
Simon & Matt provide a thorough professional service in every respect.
They are both specialists in their field and provided a very smooth and efficient service from start to finish with total fairness.
Highly recommended.
Such a great help and knowledge…
Such a great help and knowledge regarding watches. I got the one that I wanted, Matt was a great help. 5 star
What a gem of a watch shop
What a gem of a watch shop, very helpful from initially contacting them to leaving the shop with the watch I wanted. Matt was brilliant with his advice and knowledge.
When I save some more pennies I’ll definitely be looking at what they have/can get for me.
A good company to work with when selling a watch
A good experience from start to finish. The service is very efficient, with a strong online process. I would recommend selling to GWS to friends and family.
Very good and happy with my purchase
My review of global watch shop
Bought a white gold daytona from Simon and Matt. What a great experience from start to finish. The oysterflex strap was too big and they changed it for me free of charge and sent a courier. I lead my life with high expectations and these guys far exceeded them. It's not hard to buy a watch but it is very difficult to find this level of service. Highly recommend.
Matt who helped me out was fantastic
Matt who helped me out was fantastic, the service was very fast and efficient. Ordered the watch late Wednesday afternoon and it arrived by 1pm on Friday. You can’t ask for better than that.
Thank you GWS for the great service.
A great experience from start to…
A great experience from start to finish. Delighted with my new Rolex. Matt and Simon were great to deal with. I will be back….
Rolex GMT 2023 Root Beer
My watch buying experience with Matt at GWS, went really well. Agreed the price and the watch was delivered (exactly as described) into my hands in less than 24 hours😀
Very easy transaction
Very easy transaction. Completely hassle free. Watch came next day. I would use again and recommend to others.

Reply from Global Watch Shop
Great experience & great service
Great experience & great service. Purchased a watch, hassle free with complete confidence. Thank you Simon for novice to buy an expensive watch with total satisfaction and confidence.I am sure I will visit again!
Thank you to both Simon and Matt for…
Thank you to both Simon and Matt for delivering excellent service when purchasing the Submariner - very happy with the watch! I highly recommend Global Watch Shop and look forward to coming back here again!
Trustworthy honest company
Dealt with Matt for sale of my Daytona and he was professional and helpful throughout. I was sceptical about sending my watch to a company via courier etc but Matt put my mind at ease with the cover they provide for this. Payment received the day they got the watch. Very easy to deal with throughout and most importantly TRUSTWORTHY!
Personal Touch
Thanks to Simon and team for making the sale and purchase of timepieces such an easy process. Professional and above all, fair. Great products, and fantastic pricing compared to some of the “bigger” outlets…
I’m super happy and would highly…
I’m super happy and would highly recommend the Global Watch Shop. Simon was very helpful and professional and I’ll definitely be coming back in the future.
Helpful friendly advice very happy with…
Helpful friendly advice very happy with watch and thanks to Matt top man excellent post and packaging arrived next morning will use again Thank you
Excellent service from Simon as always
Excellent service from Simon as always. I’ve bought a few watches now through Simon and his customer service is second to none. Would not hesitate to recommend
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