Global Watch Shop Reviews 

569
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Brought my 2nd watch from Global Watch Shop and once again really helpful, easy to deal with. Thanks again Matt let you know when I want my next watch. Would definitely recommend Global Watch Shop to... See more

Rated 5 out of 5 stars

What to say, with Matt’s help I managed to snag my grail watch in an unworn condition, less than a month old, with the manufacturers 5 year warranty (all bar 3weeks) in tact at a decent price. I’m... See more

Rated 5 out of 5 stars

Just received my second Rolex watch from GWS and I am delighted with both the process and the watch itself This item was ordered new in January - a Lady Datejust 31mm with MOP diamond dial, steel/... See more

Rated 5 out of 5 stars

Tried to source a brand new, recently discontinued Omega watch, for some time. Tried all kinds of jewellers, even had my local Omega boutique ring Switzerland, all to no avail. Contacted GWS and spo... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

With a combined total of more than 30 years dealing with the trade and public the staff at Global Watch Shop aim to give the highest standard of service possible. If you are a returning customer or this is your first time we will guarantee, that the service you will receive will be second to none. Based in the City Of London we have access to many of the largest watch specialists and suppliers in the UK. Global Watch Shop is becoming a market leader when it comes to the supply and sale of prestigious and sought after watches to the public and trade. Our Stock consists of many the major names in the watch and timepiece industry from Rolex, Cartier, Audemars Piguet, Brietling, Hublot, IWC, Patek Philippe, Panerai, Tag Heure, and many more... From our City based offices we are able to negotiate with the UK’s leading watch importers and exporters to ensure the prices and service we offer are the best offered by anyone in the U.K.


Contact info

5.0

Excellent

TrustScore 5 out of 5

569 reviews

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5.0

All reviews

(569)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, very easy to deal with and very prompt service. No messing around, when I sent my Rolex for assessment the price was agreed and the whole deal was done within 24 hours, very prompt payment. Excellent all round.

23 July 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Matt and the team were really helpful and super responsive over messaging, sharing extra information to provide my confidence with the watch I was looking at.
Went in store to collect my watch and again very smooth experience.
Refreshments on such a hot day in London was a nice little bonus!
Highly recommend the team.

22 July 2021
Rated 5 out of 5 stars

First Class! Highly Recommend

Absolutely amazing service, very attentive, very fast response to questions. First Rolex purchase and the whole team made it seamless, first class!

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Perfect all round.

Great Shop, really helpful from start to finish with buying the newly released Rolex submariner Kermit. Highly recommended. Thanks again.

30 May 2021
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Have sold to and bought from GWS. On all occasions they have proved to be professional, efficient and respectful providing a service that felt very personal. Recently purchased a Sub, I asked if there could be a little bit of movement on the price the positive response came back very quickly, transaction completed shortly thereafter with watch on my wrist the following morning. I would without hesitation go to GWS before any other well known preowned or unworn watch retailer.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

I cannot fault the service from Simon…

I cannot fault the service from Simon and Matt. both were extremely friendly, knowledgeable and answered my numerous questions with patience. Nothing was too much trouble and they showed me a number of beautiful watches that met the criteria of what I was looking for. All done with absolutely no pressure. I really liked that I did not feel pushed to make a quick decision and was given all the time I needed. First class service and delighted with my watch!!

20 April 2021
Rated 5 out of 5 stars

Great service from Matt

Great service from Matt. Personal and friendly with no pressure. Was given ample time to view the watch and everything was just as he described as I was coming from 2 hours away by train.
He even went so far as to accompany me to get the watch pressure tested for water resistance rating.
Would highly recommend and happy to know I have another contact to buy and sell watches from.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

I contacted Global Watch Shop as I was..

I contacted Global Watch Shop as I was looking to sell 3 Rolex watches all with boxes and papers,I had contacted other dealers and had received absolutely ludicrous offers. I spoke to a gentleman named Simon,described the watches and the condition and he offered me a very good price for all 3 as long as they were as I had described. I made an appointment and took the watches along I met Simon and Matt while following social distancing and keeping to the Covid regulations, they looked at the watches and confirmed the offer and I must say the offer was much better than any other I had been quoted by other dealers and was an amount I was more than happy with.
By the time I had signed the paperwork to confirm I agreed the price for each watch with Simon, Matt had transferred the money to my account. From start to finish I felt very comfortable, both Simon and Matt were extremely friendly and professional and I can honestly say if I sell any other watches I will definitely use Global Watch Shop.

8 April 2021

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