Global India Express Reviews 387

I have booked courier through Global india express on 2nd July from bangalore to germany. I have told it will take 10-15 days max but i received package after 25 days, damaged items , spoilt !! i reported to customer care however, they dont bother to respond after booking courier spontaneously. Even after month now, they have not processed my claim for damages, excuse they give is they exclude weekends from delivery dates, well if courier is in transit it will not stop on weekends! this courier service is way too expensive for service they provide having used others, its mistake to choose them!! i have used other courier service which are far reliable in terms of packaging and delivery time , but Global express is horrible , better to stay away from these frauds.

I have booked a parcel from Bangalore to UK and have received it in good condition. It was professionally packed and delivered.
Though it took little more time (due to long weekend I guess) but Mr Nagarajan have supported all my queries on time.
Thank you so much.
I will surely use their services in future and will definitely recommend to my friends as well.

GIEPL is a very trustworthy courier for international consignments out of India. I have been using them for parcels to the US and have found their pricing is very competitive and the customer service is excellent. I will continue to use them in future too.

i have used global india express to send a courier from delhi to italy. the courier arrives in two weeks without paying any additional custom duty. Global india express gives me better price then other. staff was very helpful specialy Alpana help me alot they packed the courier very well i have received in a very good condition without any damage. next time i will used global express

Fast and efficient , convenient to send and delivery very fast. Delivered parcel in only 4 days.

We contacted nagarajan for a quick courier service from Bangalore to Dubai and he sent a person for packing and weighing the items. Goraknath was very professional in packing amd providing answers to all your queries. Their service is very good and I will recommend their service for anyone who needs quick courier delivery from one country to another.

Good service by Mr Nagarajan at Bangalore

We used to send Goods to Europe and it's an economical way compared to the branded Courier people.
Staffs are very cooperative and informative...
Very reliable institution to move cargo to Europe, takes 15 to 25 days..

I highly recommend Global India Express for international medical shipments out of india.
We live in Los Angeles, USA. I order medicines for my father from his doctor in Trichy India, every 3 months. Before we started using Global India Express, I've had issues bringing them in - lost money and medicines, had trouble with customs.

Last year, I sent a WhatsApp message to a few medical courier companies, not expecting any response. To my surprise, Mr. Nagarajan called me and assured me medicines will be handled properly and efficiently. He also went over the procedures to bring medicines through US customs legally. We have been using Global India Express ever since.

I want to personally thank Mr. Nagarajan for being personable, caring and excellent customer focus. When I message him about a prescription pickup, he calls our pharmacy to check the availability of medicines, sends his courier guy to Trichy to pick up the medicines, then tracks and updates me the status all the way until it's delivered to our door in LA! Thank you, Mr. Nagarajan!

I am using Global India Express courier from past 3 years for international couriers. They are doing their job good. On time delivery. And I would have to mention Nagaraj. His way of co ordination and work is very good.

Very Reliable Courier Service. They never gave up. Timely delivery. Highly recommended.

Nagarajan

I have been using the service of Global India Express for quite some time and I'm happy with their coordination and services. Thank you so much Mr. Nagarajan.

We received the package that was sent to Sweden and could see that the package has been modified completely (reasons below)
Billed for 34 kilos and received only 30 kilos - Extra charge 2800 Rs for 4 kilos

We have not been informed about this during the collection and if that is the case, we could have modified it accordingly (overall - Approx 7000)

worst thing is: we tried to reach customer case but no response so far on the raised compliant

Global India Express provided an efficient and timely delivery of my shipment to the UAE. Overall, their service was satisfactory, earning them a rating of 3 stars out of 5. While the delivery process ran smoothly, there were areas where the company could improve to enhance its professionalism. For instance, having a dedicated point of contact throughout the shipping process would help streamline communication and ensure smoother transactions. Additionally, proper management of documents would minimize errors and confusion during the shipment process.
Despite these areas for improvement, one standout individual from the Global India Express team, named Nagarajan, demonstrated exceptional performance. His proactive approach and continuous communication made our experience much better. When we encountered a payment issue, he went above and beyond to assist us in resolving it promptly, showcasing his dedication and commitment.
The package arrived at its destination on time, thanks to the efforts of the entire team. We appreciate the hard work put into ensuring that our shipment reached its intended recipient without any significant delays.

Had a good experience. My shipping to fiji Island was delivered on time. Mr nagarajan from Bangalore did a excellent coordination from door pickup from hyderabad to delivery to fiji.

I had a very good experience with Global India Express service. The staff Mr.Nagarajan (Bangalore) has coordinated entire shipping process from pickup to delivery, very pleased staff and excellent customer service.

Shipment managed with great efficiency. Nagarajan was very helpful. The whole operation was done in a smooth manner, from pick-up onwards.

I recently had an incredibly disappointing experience with this company prompting me to share my dissatisfaction here. Despite the initial acknowledgment of issues with my shipment, the subsequent handling of the matter has been nothing short of unprofessional and frustrating.

What is particularly concerning is the company's complete denial of responsibility for the situation. After an initial commitment to compensation, the accounts department now claims that they are not accountable for items removed by Australian customs, contradicting their earlier assurances.

This flip-flopping and lack of accountability reflect poorly on the company's commitment to customer satisfaction. It's not just about the monetary compensation, but also about the principle of transparency and responsibility. The overall experience has been characterized by miscommunication, delays, and a complete lack of professionalism.

I am left with no choice but to consider taking legal action to address these issues. I hope this review serves as a cautionary tale for others considering using global express.

I strongly advise others to think twice before entrusting their shipments with this company, considering the lack of information, the harassment caused by numerous follow-ups, and the failure to honor their commitments.