Absolutely awful!! Ordered trainers for my son’s birthday and paid express delivery. Didn’t arrive and after numerous emails sent they finally made contact and said they have refunded me. I didn’t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a pair of new release shoes on 7/31 to be shipped the next day for my grandson for back to school...well I never received my package called UPS they told me my package was sent back due to s... See more
Abysmal online ordering, will never order from this site again. I don’t think they could have messed up more if they’d tried!
Big order muck up. They sent out wrong pair, so I had to send back via mail due to store being closed because of lockdown and they swapped them over for what I ordered but they sent wrong size. Repeat... See more
Company details
Information provided by various external sources
The unrivalled home of sports for the everyday athlete with the latest performance gear from the best brands.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thieves 😡
10 days & still had no answer as to when I’ll receive my order. I’ve asked for a full refund and got no reply. I am disgusted with this so called company and their customer service.
Avoid at all costs, nothing but thieves 😡
Paid for items Out of Stock
When orders (made 2 so 2 delivery charges) arrived half the items were not there.Showing as out of stock on invoice even though paid for.
This is so annoying as they were matching items and now have only half of them.
Other websites seem to manage to not sell out of stock items so why not them.
I now have to decide if I send it all back and start again which is difficult as they are presents from a wish list.
This review concerns JD SPORTS GLOBAL.
This review concerns JD SPORTS GLOBAL.
I give it 2 Stars, because the product doesn't seem to be fake. However, the after sales is non existant and the product (sneakers), are in their box, but the box is in a bag. So it arrives smashed and full of holes.
Also they are selling and exporting to Europe but you can't make any returns to Europe through the website. Which tells me they don't have the authorisations.
I don't recommend ordering from this site. Any country specific JD sports site should be ok, but the global one is a bit dodgy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








