Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more
Company replied
Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more
Company replied
Emma Shale provided an excellent service from the start. She is professional, knowledgeable, and always quick to respond to any questions I have. Throughout the process, she explained everything clea... See more
Company details
Written by the company
Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.
Contact info
4th Floor, 80 Holdenhurst Road, BH8 8AQ, Bournemouth, United Kingdom
- 0800 060 8698
- info@glenigan.com
- www.glenigan.com
4.6
Excellent
721 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful service and user friendly platform
The platform is so user friendly and very detailed. Emma was very helpful in everyway, patient and answered all my questions!
23 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Jess,
Thanks for taking the time to leave a review. Getting started with a new platform often comes with plenty of questions, so it's great to hear Emma took the time to answer everything and support you throughout the process.
It's also lovely to hear you're finding the platform both detailed and easy to use. Emma will be really pleased to read your feedback and know she helped you get off to such a positive start.
Regards,
The Glenigan Team
New to the platform and our CSM Hasti…
New to the platform and our CSM Hasti has just provided some very useful information, i look forward to seeing how we can use the platform going forward.
23 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Morgan,
Thanks for the great feedback. We're pleased to hear that Hasti has already provided some useful guidance as you get started with the platform.
It's great to know you're looking forward to exploring how Glenigan can support your business going forward. We'll be sure to pass your comments on to Hasti.
Regards,
The Glenigan Team
Excellent service
Our account manager Dawn Mitchell always explains the new widgets and understands how we like to utilise Glenigan.
Dawn always makes herself available when our sales team needs support with training and she has the ability to explain things in a very simple way.
22 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Matt,
Thanks for the great feedback. We're delighted to hear that Dawn continues to provide valuable support and understands how your team likes to use Glenigan.
It's great to know her training and guidance help your sales team get the most from the platform, and that she can explain new features in a simple and effective way. We'll be sure to pass your comments on to Dawn.
Regards,
The Glenigan Team
Hasti - Great Customer Service
I recently had the pleasure of meeting Hasti, via video call, and it was a great experience. She is extremely enthusiastic and personable. She took the time to understand our requirements as a construction consultancy and walked me through the different facets of the platform. I am confident it will help us better engage with new clients and grow our business.
We have booked in another session for a few weeks’ time and I am looking forward to learning more about the platform and what it has to offer.
19 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Mary,
Thanks for taking the time to leave such a positive review. We're delighted to hear that your session with Hasti was so valuable and that she took the time to understand your requirements and demonstrate how the platform can support your business goals.
It's great to know you're already seeing the potential to engage with new clients and grow your business. We'll be sure to pass your kind comments on to Hasti, and we hope you find the next session just as useful.
Regards,
The Glenigan Team
I recently spoke with Dawn regarding an…
I recently spoke with Dawn regarding an issue we were experiencing, and she was excellent from start to finish. She took the time to fully understand the situation, quickly got up to speed, and made sure I was kept in the loop throughout.
Dawn managed to successfully negotiate an additional category for our system, handling everything end-to-end with real professionalism and efficiency.
A genuinely great service — responsive, proactive, and clearly committed to getting the right outcome. Highly recommended.
19 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Phil,
Thanks for taking the time to leave such a detailed review. We're delighted to hear Dawn was able to resolve the issue efficiently and keep you informed throughout the process.
It's great to know her professionalism, responsiveness and commitment helped deliver the right outcome for your team. We'll be sure to pass your kind comments on to Dawn.
Regards,
The Glenigan Team
First class training from Emma
First class training from Emma. Incredibly supportive and could not fault it.
16 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Tien,
Thanks for the great feedback. We're delighted to hear that Emma's training was so valuable and that you found her support throughout the session to be first class.
We'll be sure to pass your comments on to Emma. If there's anything else we can help with, just let us know.
Regards,
The Glenigan Team
Emma was great on the Teams call
Emma was great on the Teams call, nothing was too much trouble and the website was explained brilliantly.
15 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Archie,
Thanks for the great feedback. We're pleased to hear Emma was able to explain the platform clearly and make the most of your Teams session. It's great to know that nothing was too much trouble and that you found the guidance helpful.
We'll be sure to pass your comments on to Emma. If you need anything else, just let us know.
Regards,
The Glenigan Team
Emma was extremely helpful
Emma was extremely helpful, gave a concise and easy to follow introduction to Glenigan and made sure we were confident to go away and use it ourselves, including setting up a catch up call to check how we are finding it. Would definitely recommend her :)
15 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Sophie,
Thanks for the great feedback. We're pleased to hear Emma was able to provide a clear and easy-to-follow introduction to Glenigan and help you feel confident using the platform.
It's great to know the follow-up support was valuable too. We'll be sure to pass your comments on to Emma. If there's anything else we can help with, just let us know.
Regards,
The Glenigan Team
Onboarding Refresher
Hasti was very helpful & enthusiastic and made sure that we understood the various search options and reporting. We have learnt a few more tips on how to get the most out of the platform.
15 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Katie,
Thanks for the great feedback. We're pleased to hear Hasti's enthusiasm and guidance helped you gain a better understanding of the different search and reporting options available.
It's great to know you've picked up some extra tips to help you get even more from the platform. We'll be sure to pass your comments on to Hasti.
Regards,
The Glenigan Team
Glenigan demonstartion
We recieved enthusiastic and well structured instrcution on how to get the best from Glenigan.
12 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Guy,
Thanks for the great feedback. We're pleased to hear the demonstration was well structured and gave you a clear understanding of how to get the most from Glenigan.
We'll be sure to pass your comments on to the team. If there's anything else we can help with, just let us know.
Regards,
The Glenigan Team
Emma has a real insight into our needs…
Emma has a real insight into our needs and requirements & gave a clear and concise tutorial
12 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Mark,
Thanks for the great feedback. It's fantastic to hear that Emma's insight into your needs and requirements helped make the session valuable, and that the tutorial was clear and concise.
We'll be sure to pass your comments on to Emma. If there's anything else we can help with, just let us know.
Regards,
The Glenigan Team
AVOID THIS COMPANY !
AVOID THIS COMPANY !
This corrupt scamming company will promise you a great service but you will get anything but. They do not make anyone aware of the automatic renewal each year and you have to let them know 90 days before it’s due ????? Without a single reminder. The more people that stand up to this disgusting firm the better as this is not fair practice and if they believe in their product so much then wouldn’t have to use aggressive tactics to gain money and let people renew themselves if they want to. UK law is becoming more wise to this and will be stepping in next year but for now they continue to gain thousands by unfair business.
11 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Sally,
Thank you for your feedback. We're sorry to hear that you are disappointed with your experience.
We take customer feedback seriously and would welcome the opportunity to discuss your concerns further. Please contact your account manager directly so we can review the points you have raised.
Regards,
The Glenigan Team
Just recently meeting Hasti on Teams
Just recently meeting Hasti on Teams, it was a pleasure to meet her, and run through our demands and needs and to be helped with certain aspects of the platform that we were not already using and with this additional knowledge, I hope will help us engage with new clients and business. Hasti supplied some great advice and tips on how we can improve our search, and we look forward to seeing the results.
10 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Richie,
Thanks for taking the time to leave such a positive review. Great to hear your session with Hasti was so valuable and that she was able to help you get more from the platform by highlighting features and approaches you weren't already using.
It's encouraging to hear the advice and search tips have given you some new ideas, and we hope they help you win new business and build new client relationships. I'll be sure to pass your feedback on to Hasti.
Regards,
The Glenigan Team
It was the first time using Glenigan.
It was the first time using Glenigan.
Hasti was brilliant taught me the basics and have set up a meeting next week to learn more
9 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Thank you for taking the time to leave a review, David.
We're delighted to hear that your first experience with Glenigan has been a positive one. Hasti is passionate about helping customers get the most from the platform, so it's great to know she was able to guide you through the basics and get you started with confidence.
Glenigan has a lot to offer, and we're pleased you've already got your next session booked to continue building your knowledge and making the most of the platform. We look forward to supporting you as you discover more ways to use our data and insights to help achieve your business goals.
The Glenigan Team
feedback for Dawn
Dawn was excellent in providing information and a delight to liaise with
4 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Graham,
Thanks for the great feedback. Really good to hear Dawn was so helpful in providing the information you needed and that she was a pleasure to deal with.
I will be sure to pass your comments on to her. If you need anything else, just let us know.
Regards,
The Glenigan Team
Always a pleasure to deal with
2 June 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Reuben,
Thanks for the great feedback. Really good to hear it is always a pleasure dealing with Emma, that is exactly what we aim to deliver.
I will be sure to pass your comments on to her. If you ever need anything, just let us know.
Regards,
The Glenigan Team
Glenigan
Emma Shale our Accounts Manager, was extremely helpful in guiding us through how Glengian works. She explained everything clearly, answered all our questions promptly, and made the whole process straightforward and easy to understand. Great customer service and a very professional experience throughout
27 May 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Dave,
Thanks for the great review. Really good to hear Emma was able to guide you through everything clearly and make the process feel straightforward and easy to follow.
I will be sure to pass your feedback on to Emma. If you need anything further as you continue using Glenigan, just let us know.
Regards,
The Glenigan Team
Helpful, friendly and really productive support
Emma Shale was really friendly, helpful, and productive throughout the session. She took the time to answer all of my questions clearly and made sure I understood the best way to use the system for my workflow. I came away with a much better understanding of the platform and some really useful practical steps to move forward. Really appreciate her support and would definitely recommend working with her.
14 May 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Greg,
Thanks for taking the time to leave such a detailed review. Great to hear Emma was able to make the session so helpful and productive, and that the guidance around your workflow has made things clearer. It is especially good to know you came away with some practical steps to put into action.
I will be sure to pass your feedback on to Emma. If there is anything else you need as you continue using the platform, just let us know.
Regards,
The Glenigan Team
Training with Dawn Mitchell
We had a training call with Dawn today, she took the time to explain everything in detail, answered all of our questions and gave us some tips on extra features that we weren't aware of - highly recommended!!
13 May 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Paul,
Thanks for the great feedback. Really glad to hear the session with Dawn was so useful and that she helped walk you through everything clearly. It’s always good to know those extra tips and features are making a difference too.
I’ll be sure to pass your comments on to Dawn. If you need anything else as you continue using the platform, just let us know.
Regards,
The Glenigan Team
Introduction to using Glenigan
Dawn was very helpful and set up saved searches for me based on my needs.
Was also reassured knowing that I can email for help at any time. Thank you Dawn.
1 May 2026
Unprompted review
Reply from Glenigan | A Hubexo Product
Hi Claire,
Thanks for the review, great to hear Dawn got things set up around your needs and helped you get started. Good to know you feel supported as well, that’s exactly what we aim for.
Regards,
The Glenigan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.