Great service, product feels like good quality at a reasonable price. The high st 2 for 1 offers are a con because you just end up with 2 pairs of poor quality glasses. I was a bit nervous about orde... See more

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About Glasses Direct
Written by the company
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company

- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk

Get 2 pairs of glasses from £15!
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Great overall experience!
I went to have my eye test at my local big chain and saw some lovely Gucci sunglasses while in store. Tried them on and fell in love with them but NOT the shops price! Left it a couple of weeks and thought I would check online to see if I could purchase them for a better price, and I’m so glad I did!
The same glasses with better lenses plus delivery (and I used a cash back site!) and they were still £60 less than the frame alone in the high street store…
As mentioned, I purchased better (polarised) lenses and the turnaround time was excellent!
I was kept up to date throughout the creating and shipping process, and the glasses arrived in beautiful condition, completely protected during transit!
Thank you very much, I will certainly be back again soon when I need more glasses at a great price!
May use AI-assist with repliesRead more
Unfortunately the clear vision was only…
Unfortunately the clear vision was only very close to my eyes and they were meant to be reading glasses. Not sure why, but it would have been helpful to have sent a picture of my prescription to make sure the details were right and adequate. They were happy for me to return them via UPS, waiting for refund.

Reply from Glasses Direct
Excellent
Speedy, efficient and cheap service for glasses that do the job. I'll not be buying from the opticians again.
Great Service!
I've been buying my glasses from Glasses Direct for many years and have always been happy with the result. However, I recently had an issue with my latest pair of varifocals. The graduated setting height had been set a little high and, as a result, I had to lower my head slightly to get the correct focus at any distance. Having contacted Glasses Direct, they guided me through the process of returning and re-making the lenses to correct the issue. I posted the glasses on Friday and I had them back on Tuesday having been kept in touch with progress throughout. Truly outstanding after sales service!
Thank you Glasses Direct
Thank you Glasses Direct, so much for my recent order. The glasses are all perfect, I love them all. 😍 Your optician and customer service team were excellent at keeping me up to date. I am very happy and would highly recommend you to everyone.
After my daughter bought prescription…
After my daughter bought prescription glasses from Glasses Direct and praised their quality and price,
I decided to give them a try. My first order was for a pair of prescription sunglasses, and I was so pleased with them that I immediately ordered a second pair for driving. However this time, I chose polarised sunglasses. They are fantastic! They completely eliminate all glare and reflections on the windscreen, giving a super, crystal-clear view of the road ahead.
Highly recommended for both quality and value!
Incredible value and service
How efficient, quick and easy it was to order my glasses. Such a wide range to choose from and brilliant prices. I made my order on Tuesday and received all 3 pairs (2 glasses & 1 sunglasses) by Sunday! Incredible service and fantastic glasses!
Perfect!
I ordered two pairs of prescription glasses, one for myself and one for my wife. Both were exactly as expected and of good quality.
Overall an Excellent Ordering Experience with a minor observation
Very good experience ordering my new prescription varifocal transition lenses and frame. Ordered and received within 7 days. Excellent value with a promotion code provided by Glasses Direct. Only slight and I mean slight negative point - lack of glasses cleaning cloth, and a solid glasses case. The glasses arrived in an Armani Exchange A/X which is the make of the frame and a pouch inside with the glasses. I would have preferred a traditional glasses case with a cloth. A minor gripe.
Very pleased with my glasses
Very good informative website making selecting the correct lenses for your glasses easy. Very pleased with my glasses from Direct Glasses. Quick delivery and a fraction of the price than my previous glasses from my opticians.
Definitely cheaper than high street
I am still getting adjusted to the glasses so early days. There is a vast selection of frames on their website, good options for lenses. Definitely cheaper than high street but a few caveats;
- you have to try the frame virtually so accuracy may not be perfect
- their voucher codes dont always work. In my case the customer services were kind enough to allow me the discount promised
- The glasses arrived in soft pouches instead of hard cases. The hard glass cases cost very little and would have really added value to the whole transaction.
I have bought previously from specscart which was definitely better but slightly more expensive. Also have great customer service and allow try at home frames.
Customers can try both sites and check out what works for them
Varifocal Glasses
Very pleased with my varifocal glasses. Excellent service. Would highly recommend.
Easy to use with aids to facilitate a…
Easy to use with aids to facilitate a complex prescription. Good delivery times too.
I would definitely recommend using…
I would definitely recommend using Glasses Direct. The website is easy to use when searching for the correct size of frames. Also, there is no messing about in uploading your prescription as you are able to input the info yourself. There is also a 'try on' option via your camera too, see get a feel of how the glasses would look on you. Delivery is quick so I will definitely be using this company again.
Quick delivery exactly what I wanted…
Quick delivery exactly what I wanted and a great price
Easy to use process to order
Easy to use process to order. Glasses arrived in good time and am pleased with the look, feel & quality.
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