Gilmartins Reviews 3

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

- I just wanted to drop a line to say how genuinely impressed I am with the service you provide. Every time I place an order, it’s at my door in what feels like half a breath. The speed, reliability, and consistency is honestly amazing. It makes my life so much easier knowing I can depend on you every single time. As long as the lights are on at Gilmartins, I won’t be using any other supplier. Thanks again for the exceptional service, it really does make a difference.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic trade man from Gilmartins.

Used Gilmartins tradesmen a few times and always disappointed. However John Speechly a builder is definitely one of thier best tradesman. Exsteamly friendly and even my cat took to him. Very unusual because she usually doesn't like anyone visiting her home. John did a fantastic job repairing my flat after a flood by replacing the skirting boards and rendering the walls and a very jolly soul. He paid attention to detail and work was top knoctch, absolutely brilliant Hope he reads this.
Thanks 👍 John.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product

I bought this product Carbon-Steel-Pasta-Pot in mid-December 2024. After about 5 weeks of use 2-3 times a week, the non-stick coating started to come off and the exposed metal started rusting. Every time I cooked rice in it, there were black and brown specks in it which is a health hazard. I got in touch with Gilmartins. There were indirect insinuations that I used the wrong scourer - I only ever have the non-scratch scourer at home AND that I used the pot commercially, must have been because of my 'foreign' name, pot only used to cook rice in plenty of water for 2 adults in a domestic setting. They wanted me to pack and post the damaged pot back to them for 'assessment'. In effect, I could be throwing good money after bad money for packaging & posting. The CCPC tell me that if an inherent fault with a product became apparent within one year of purchase, the supplier must replace or refund with no major inconvenience to me. What's the point of the rules when Gilmartins know perfectly well that the CCPC is not going to intervene and the cost of the pot is not worth going to the small claims court. So, I am out of pocket because of Gilmartins selling a poor quality product and not taking ownership of their fault.

17 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look