Living in the USA and sending parcels to Europe can be very expensive and cost the receipiant even more. So I purchased the Vitamin E basket for a special friend in Italy through Gift Baskets Oversea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always active with response and making sure flowers are on time and esp thanking lot delivering flowers at quickest on condolences On 23rd July and giving best attention and details to bouquet
Mum lives in Barbados and received her gift today after a horrible week dealing with Hurricane Elsa. Giftbaskets kept me informed about the rescheduled delivery throughout the whole process. I've noth... See more
The choices were many and clear, the ordering process was slick and easy with options for delivery etc. There was the right amount of confirmation and notifications too. Unfortunately the gift was d... See more
Company replied
Company details
Written by the company
International Corporate gift baskets delivery, International Gifts: gourmet gift baskets, fruit baskets, gift sets, gift hampers, chocolate gifts and more for major holidays: Christmas, Easter, New Year, Birthdays, Weddings and more. Build your own basket for international delivery from selected items.
Contact info
1337 Massachusetts ave, 144, 02476, Arlington, United States
- 1-888-549-8805
- info@giftbasketsoverseas.com
- www.giftbasketsoverseas.com
4.7
Excellent
605 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome staff especially MeganThe staff at giftbasketsoverseas is…
The staff at giftbasketsoverseas is outstanding to work with, extremely knowledgable and helpful. Gifts arrived on time and recipients extremely pleased that everything arrived in excellent condition. Cannot thank
Megan and her staff enough. Awesome job!!!
14 December 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Ken,
We truly appreciate the chance to be part of your gifting experience this past season! We will be happy to have you back soon! And definitely, Megan is extremely glad we met your expectations!
GiftBasketsOverseas Team
Tailor-made and nice hamper
Tailor-made and nice hamper, accommodating of remote delivery address and a great service support
21 December 2024
Unprompted review
Gift Baskets Overseas made the entire process smooth and enjoyable
Gift Baskets Overseas made the entire process so seamless and enjoyable! The gifts were delivered on time and beautifully presented, and Eugenia's Melton and the team’s communication and attention to detail were exceptional. I highly recommend their services for anyone looking to send meaningful, high-quality gifts around the world!
23 December 2024
Unprompted review
Great hampers and great service…
Great hampers and great service Yaroslav was so helpful in helping us order to our international clients. Thank you
23 December 2024
Unprompted review
We have been placing orders with Gift…
We have been placing orders with Gift Baskets Overseas for a number of years now and are very happy with the selection, service and follow-up provided. It would be remiss of us not to extend a huge thank-you to Alyssa Bell for her professionalism as she has consistently gone above and beyond to ensure our needs are met. We look forward to continuing our relationship with Gift Baskets Overseas and are confident in recommending their services to others.
11 November 2024
Unprompted review
Great service
Service is always impeccable , always very fast and very careful with the order. We will continue to place orders with the company.
9 December 2024
Unprompted review
Returning Customer
This is my fourth year using Gift Baskets Overseas for our client's Christmas gifting and once again the service is impeccable. Yaroslav, as ever makes it all so easy and seamless. Highly recommend!
9 December 2024
Unprompted review
Yaroslav and the team at Gift Baskets…
Yaroslav and the team at Gift Baskets Overseas are very professional, efficient and a pleasure to deal with. We've been sending our corporate Christmas hampers through them for years now and never had any complaints. Would highly recommend them.
16 December 2024
Unprompted review
They never provided a summary of the…
They never provided a summary of the gifts that i bought, never gave me a tracking number.
Reached out to them over 4 times, and still waiting
9 December 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Kevin, unfortunately we were unable to find any order information related to your feedback. We have also contacted you via TrusPillot support and received no response. With this there is no action we could take to help or assist you. Please feel free to reach out to our Customer Care department anytime, we will be glad to assist.
Our go-to for all our international gifting
Our company has clients and consultants all over the world and Gift Baskets Overseas has always been my go-to for all of our international gifts. I've never been disappointed with their service and those that receive the gifts are always very happy.
11 December 2024
Unprompted review
Biggest mistake i made to other from…
Biggest mistake i made to other from this company. I chose every item myself .I order one salami they send five slices,I order 3lb of fruits they sent 2 small apple,2 small oranges ,1 green mango ,I order hard cheese they sent cheeder, small box of crackers, I order Italian white wine ,they sent champagne. I paid $258.00 us dollar. I am so disappointed am about to cry.
5 November 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Alixia,
Thank you for reaching out and sharing your concerns. We’re truly sorry that we fell short of your expectations and the service you deserve.
After carefully reviewing your order, we’ve confirmed that while most items were delivered as selected, the local agent regrettably missed including all of the salami. We sincerely apologize for this oversight. The remaining items matched the ordered quantities and descriptions, but we understand this did not meet your expectations.
A gift is more than just products—it’s an expression of love and care, especially for loved ones far away. We deeply regret that we let you down in delivering the experience you had hoped for.
To make amends, we offered economic compensation, which you have kindly accepted. We truly appreciate your understanding and are committed to learning from this situation to ensure it does not happen again.
We value your trust and hope to have the opportunity to serve you again in the future, providing an experience that exceeds your expectations.
Warm regards,
The GiftBasketsOverseas Team
Helpful sales team and prompt delivery
I had a request for delivery of a few gift hampers to Oman; despite a short notice the delivery was on time and appreciated by recipients.
31 October 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Abhay Charan,
Thank you for choosing us to send your gifts to Oman! Though the world is vast, our team’s efforts have enabled us to build a service that connects people across any distance, no matter where they are.
We sincerely hope to have the pleasure of serving you again in the future!
GiftBasketsOverseas Team
Awesome experience
Awesome experience. They delivered the gift the next day, it was for a birthday, and almost missed it!
I don't know how they do it, but it's on point!
I'm glad I trusted you. Perfect experience.
24 October 2024
Unprompted review
My son had just moved to Europe with…
My son had just moved to Europe with his wife and I had been warned not to try sending gifts from overseas because they don't always make it, or they take forever to get there. I googled and came across this company. I chose the make your own basket and it arrived to the newlyweds almost immediately. They loved every item. And the items are quality choices. For my first order, the company added a box of chocolates. So nice! All communication was prompt and helpful. I will definitely be using this company again.
17 October 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Laurie,
We’re so glad you found us! It brings us joy to know we could help you stay connected with your son and his wife in Europe. Thank you for noticing and appreciating the complimentary chocolates we included for them!
We look forward to helping you with your Christmas gifts—don’t forget to come back!
GiftBasketsOverseas Team
Overpriced and Underwhelming: Disappointing Experience with Gift Baskets Overseas
I am extremely disappointed with an order I placed on behalf of the company I work for with Gift Baskets Overseas. We paid $200 for a gift basket, expecting a luxurious assortment of items. Instead, the recipient received a tin can of something, a chocolate bar, a snack-size bag of Lindt chocolate balls, a snack-size bag of fruit and nut mix, a sleeve of chocolate cookies, a small Toblerone bar, a snack-size bag of chocolate-covered cashews, and a snack-size bag of chips. This is absolutely not worth the price we paid! This has only been brought to my attention recently, hence the delay in writing this review.
To make matters worse, this isn’t the first time this company has overcharged for an underwhelming gift basket. Earlier this year, I placed another order, not realizing the quality of my previous order. After becoming aware of the issues with the last order, I reached out to the recipient of the most recent order made in May 2024, who confirmed that the items in the gift basket do not reflect the $130 price paid.
I strongly warn other customers to think twice before ordering from Gift Baskets Overseas. You might not get your money’s worth!
21 December 2023
Unprompted review
Reply from Gift Baskets Overseas
Dear Edwina,
We are truly sorry to hear that we did not meet your expectations with your order in May. After a thorough review, we were only able to locate one order under your name in the past two years. You also mentioned a second order totaling 200 USD, which we did not have the opportunity to process or deliver. Regardless, we value your feedback and appreciate your cooperation as we work to address your concerns. We have reached out to you via email to gather more information and work together to resolve this matter.
At GiftBasketsOverseas, we take pride in connecting people around the world through thoughtful gifting; most of our customers have expressed their satisfaction with the services we provide, as reflected in our public reviews. We always strive to deliver meaningful experiences that bring loved ones closer or support business connections. It’s disappointing that we fell short in your case, and we are committed to making it right.
While our policy typically allows for reviews only within 7 days of delivery, we are dedicated to ensuring your satisfaction and are ready to make an exception in this case. We look forward to discussing this further and, if necessary, arranging a new gift set for your recipient in pursuit of a positive resolution.
Thank you for your understanding and consideration. We look forward to continuing our conversation with you via email and are optimistic that together we will find a satisfactory solution to address your feedback.
GiftBasketOverseas Team
Perfection for long distance
The roses my girlfriend got were do beautiful. Thank you for helping me put a smile on her gorgeous face since right now we are so far apart. Who knows maybe I'll get her some more gifts for just because from here until she is safely in my arms. Thank you!
28 August 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Jayden,
Thank you for your kind words! It truly makes us happy to know that our gifts, like roses, can help bring people closer together. We’d be honored to be part of your next gifting experience and help you connect with loved ones across any distance.
Looking forward to serving you again!
GiftBasketsOverseas Team
Fantastic service..Highly recommend..My…
Fantastic service..Highly recommend..My flowers arrived on time were exactly as I had chosen.. So glad I found this company . Thank you once again for another great efficient delivery and service
15 August 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Stephen,
Thank you so much for your wonderful feedback! It’s truly our pleasure to be part of your gifting experience, and we’re thrilled to hear we met your expectations. Meeting the standards we set for ourselves—and that our customers deserve—is always rewarding for our team. We’re committed to maintaining this level of service for you and all our clients.
Looking forward to the next time!
GiftBasketsOverseas Team
Sent flowers thru “Giftbasketsoversea”
Sent flowers thru this company to Hungary! A few issues with address and phone number- they sent a text to communicate the issues, we addressed them by correcting them- flowers were delivered. GREAT customer service and I will use them again! Thx!😃🌷
22 July 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear J,
Thank you for sharing your experience with the community! While no experience is exempt from potential situations, we are glad we could take prompt action and ensure your delivery happened smoothly.
We are happy to know that your recipient enjoyed the gift, and to have been a part of this special moment!
Until next time!
GiftBasketOverseas Team
Great customer support
I sent a gift basket to my friend in Germany. The customer service throughout the whole process was outstanding! I was able to communicate with the representatives over the phone and emails. They helped me to pick up my order and gave me suggestions. I had some issue with order delivery due to hot weather. I spoke to Alex about it, and he was able to resolve my issue pretty quickly. He notified me about the issue and provided resolution. I was very happy with the service and the company. I will recommend to others and will use this company again in the future.
13 July 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Olga,
I’m truly grateful for your kind words and happy to hear you felt supported every step of the way. It's really a team effort here, and I must shout out our local agent and my colleagues, who played a huge role in ensuring everything went smoothly. Feedback like yours makes us proud and drives us forward, reminding us why we do what we do.
Thank you again for trusting us to deliver your gift basket. Your recommendation is the highest compliment we could receive, and we look forward to serving you again in the future.
Warmest regards,
Alex and the Team at Gift Baskets Overseas
Terrible service
Terrible service. My parents sent me flowers that were meant to be delivered on my birthday a few days ago. 3 days later, no news, and the driver had just disappeared with the flowers. Clearly it is too late for the delivery now as it was time-sensitive. Thank you for causing so much sadness to my parents, who live overseas and were hoping to surprise me.
23 June 2024
Unprompted review
Reply from Gift Baskets Overseas
Dear Anna,
We're truly sorry about this unexpected delay. It was also upsetting for us because we aim to bring joy through our service, particularly when it bridges the distance between loved ones like your parents overseas. As we depend on third-party services for delivery, once the gifts are shipped, we do not have direct control over their processes. Nevertheless, we always stay alert to any situation.
Once we realized the delay, we acted swiftly to send a new bouquet and sort out what went wrong. We were glad to hear from your father that you did receive and enjoy the flowers eventually, and again, we extend our appreciation for his understanding that this delay happened due to situations beyond our direct control.
While we understand that this insight may not help to minimize the inconvenience caused, we hope it clarifies the incident.
Thank you for your time, Anna, and for giving us the chance to share further insight about this experience.
GiftbasketsOverseas Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.