ghdhair.com Reviews 

66,178
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,926 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the professional styling tools leave hair wonderfully smooth, shiny, and manageable with minimal effort. People also appreciate the remarkably quick shipping times, helpful customer assistance, and the user-friendly website navigation when placing their orders online. Some reviewers were not happy with troublesome delivery delays, missing tracking details, and packages failing to arrive at the correct address. A few other people also felt that certain devices felt plasticky, lacked durability, or experienced unexpected performance troubles and heating concerns during regular use.

What people talk about most

Product

Consumers find product to be ambiguous, with some reviewers praising the fast heating, smooth glide, and... See more

Delivery service

People report ambiguous experiences with delivery_service, as feedback on shipping varies significantly. Many... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the performance and... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very smooth... See more

Service

Customers had ambiguous experiences with service, reflecting both strong dissatisfaction and praise. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

GHD "Good Hair Day" marque de prestige et qui a un prix. Ma fille coiffeuse ne jure que par ses produits, donc Maman commandé son lisseur GHD. Arrivé dans un emballage abîmé, presque écrasé, le li... See more

Company replied

Rated 3 out of 5 stars

Hair straightener is as expected as works well. I’ve deducted 2 stars though because I bought it direct from ghd because they had an offer at the time which promised a free heat protect spray as a gif... See more

Company replied

Rated 5 out of 5 stars

GHD always my go to straightener. I have used them for many years now. Recently gone to a short pixie cut and my original straighteners were just too big so purchased the ghd mini straightener which a... See more

Company replied

Rated 5 out of 5 stars

i was considering buying the ghd Sculpt straightener but needed more information as to whether it would benefit me more than my current Chronos model. I actually emailed them 2 separate times and t... See more


Company details

  1. Electronics Store
  2. Hair Product Store

Written by the company

In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.

ghdhair.com

Written by the company

Free next day delivery
To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
Behind ghd
We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.

Contact info

3.8

Great

TrustScore 4 out of 5

66K reviews

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3.8

All reviews

(66,178)

3,518 reviews in the last 12 months

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Rated 5 out of 5 stars

More sleek and Less frizzy …

I have just purchased the new ghd sculpt straighteners and I am extremely pleased with how I can see the difference in my hair.
My hair is very fine and frizzy but already my hair is straighter and more sleek.

14 July 2026
Rated 1 out of 5 stars

Low Temperature set

I brought the GHD Max only to find out when it arrived it doesn’t have a temperature increase button, just the on/off button. Therefore this straightener is actually set to a temperature of only 185, I couldn’t be bothered going through the hassle of returning it. So maybe you guys should advertise the temperature on this ghd on your website so customers like myself aren’t in for a surprise when receiving it.

13 July 2026
ghdhair.com logo

Reply from ghdhair.com

All of our styling tools have been developed to operate at 185C; the optimum styling temperature for achieving ultimate, long-lasting, professional looking results. We are very proud of our product development and mention our set temperature of 185C in several places on each product page, under both the technology, and features tabs.

Rated 1 out of 5 stars

Got the beach waver

Got the beach waver, burnt my hair and when I went to return it, they didn't have a label ready to be printed so I paid the full cost of the return- over $20. For a luxury hair styler. Stupid would never buy again or recommend

1 July 2026
Unprompted review
ghdhair.com logo

Reply from ghdhair.com

Hello,

Thank you so much for sharing your recent review with us! If you could please provide us with a few more details, a member of your local customer service team will reach out to you directly to assist you further.

ghd Customer Service

Rated 5 out of 5 stars

GHD’S

Absolutely outstanding. Easy to use website, arrived the next day I would definitely say an amazing service. From beginning to end thank you

13 July 2026
Rated 5 out of 5 stars

Amazing service and product

Order placed on Monday, along with personalisation, I asked GHD to fast track it for my daughter who was about to return to her country. Her stunning limited edition GHD Chronos was delivered on the Friday morning. Thank you for the amazing customer service and also the stunning new GHD. She was blown away!

12 July 2026
Rated 3 out of 5 stars

Prompt delivery

Shopping experience was easy no dramas , however this product wasn't been a win for me :(

12 July 2026
ghdhair.com logo

Reply from ghdhair.com

Thanks for your feedback - we appreciate you taking the time to share it.  If you would like a little extra guidance, please feel free to reach out to our customer support team who would be happy to assist and can share helpful tutorials to get the most out of your styling routine.

Rated 5 out of 5 stars

Just WOW

I always use GHD tools and the Sculpt is by far the best straightener they have developed so far, it is lightweight, fast to straighten and leaves my hair flatter and smoother than any of the other models. I have a short chin length bob and my hair is thick and quite coarse and I always struggle to straighten it flat without it bouncing back up but using these I can go 3 days without straightening again which has never happened before I usually have to redo with the ghd unplugged when I get to work. They are super stylish looking and I love the cross end cap which you put on after use, would highly recommend.

12 July 2026

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