This was a marvellous tour - good value & an excellent guide (we two had one guide exclusively). The boat (Nile Story) was very good for food and accommodation but it had no WiFi unlike Royal Ruby whi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Unlock the world’s most unforgettable travel experiences with GetYourGuide - The travel platform to book tours, attractions, excursions & activities for your next vacation.
Contact info
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worked great for me
Worked great for me. Just retired and it was very helpful.
I booked a tour through this website in…
I booked a tour through this website in Lima Peru. The tour company never showed up to pick me up, at the scheduled time at05:00. After I complained I received a cancellation email from GetYourGuide at 06:45 same day. I had only 2 days in Lima so I missed the opportunity to get the tour to Paracas, Ballestas and Huacachina.
Slavko was an excellent tour guide
Slavko was an excellent tour guide, combining his outstanding knowledge of the history of Diocletian's Palace with humour and patience. Thankyou Slavko!
Our tour of Split with Slavko was…
Our tour of Split with Slavko was fantastic - really enthusiastic and knowledgable guide!
First time using GYG
First time using GYG, it was very useful to have this app to compare and search for what was all around us.
So convenient to find alternatives to what the hotel was proposing. (Albania, April 2026, family of 4 with 2 sons over 18)
Using Get your Guide
Get your Guide is easy to use but have to know bit more so you choose the correct tour. It is value for money tours the communication is very good.
Recommended by a friend
GYG was recommended by a friend , I'd never heard of it so I thought I would give it a go.
I've only used it once but found it very easy to use.
We were kept up to date with our booking and found it easy to download our tickets.
All in all a very useful app and I certainly will be using it again.
Easy to find a tour with guide
We were looking to buy tickets for a tour including guides. This app helped to find a tour very easy and select the right one for us. Booking went also very easy, received a mail with confirmation of the booking and a follow-up when the event came closer.
Get your guide doet wat het belooft
Get your guide doet wat het belooft. Werkt perfect:
Great service
I appreciated the whole process, but especially receiving extensive useful information on the meeting point and useful tips ahead of time. The location was easy to find.
Easy to get tickets to the museums I…
Easy to get tickets to the museums I wanted
Booking from Agoda is misleading
I booked this activity from Agoda, however they don't count it towards the loyality count, despite advertising to do so.
GetYourGuide and Agdoda should fix this immediatly as it's deceiving and misleading!
Great tour and great service!
The service was good, the tour was very pleasant, and you have the option to stay as long as you want on each island visited.
GYG were very easy to use and delivered…
GYG were very easy to use and delivered everything we wanted for our 2 Tours in Rome
Our go-to source when traveling
We've used GetYourGuide on several times when traveling to Europe, NYC, Ireland and more. Every tour we've booked has been amazing! Very professional and entertaining hosts, always on time and very educational.
Highly recommended.
Very good service
Very good service , well organised tours , guides are knowledgeable and friendly . Had a great experience
Great bike ride in Siracusa, Sicily area
We had a delightful bike ride with Federico in the Siracusa area. He suggested several options for us so that we could see the coastline as well as some countryside. The blossoms on the lemon trees smelled wonderful. Seeing Papyrus grow was also a special treat.
Highly recommend booking with him. We appreciated his knowledge and guidance.
It was a varied itinerary and the lunch…
It was a varied itinerary and the lunch at the vineyard was delicious. However, it felt a bit rushed and we had just been served the dessert when we were told to leave....We had not been notified how much time we had. Quite a few of us needed a loo break as well.
Warning Check when booking with this…
Warning Check when booking with this company that the correct amount is taken from your bank account as they took 50 pound extra from mine. Have been using them for years will not use anymore as I cannot understand when the receipt says a certain amount why you would take more from someone's bank account.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








