Getaround Reviews 94,995

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The car got us where we wanted, it is super convenient to have a designated parking space and not have to look around for a place when returning. It was our first time with a baby and we had enough pl... See more

Rated 4 out of 5 stars

1 ère location pour un week-end. Dans l ensemble ca s est bien passé juste le début un peu chaotique. Véhicule pas a bonne adresse indiqué

Rated 5 out of 5 stars

Good first experience. Initially the car didn't open but I got instant support over the phone and the issue was solved in 2 minutes. Good car, straightforward information. I would repeat my rental.

Rated 5 out of 5 stars

Everything was very easy to do, the instructions were very clear, and I’m very happy with using this application.

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info


4.2

Great

TrustScore 4 out of 5

95K reviews

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Asks customers to review

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Rated 3 out of 5 stars

Good for rentals, bad support team

Good for rentals, however their support is useless I got a "ticket" fee deducted from my deposit for parking in an illegal spot, the thing is, I never parked there, I think the car owner scammed me. But what bothers me is that the support was unwilling to hear my side of the story nor provide me with details of the ticket to verify its legitimacy!

2 December 2025
Rated 1 out of 5 stars

Broken sensors and loud beeping

As others have mentioned, the sensor for the backseats is broken. This results in loud and constant beeping while driving - we returned the car an hour early because this is hardly bearable.Any time one stops the doors also frantically look and unlock, which is quite frustrating when driving in the city where one needs to stop frequently at red lights. Given that these problems are not new, it is strange that the owner has not taken care of them.

9 May 2026

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