Jean Mercure was our lead and he done an absolutely FANTASTIC job! Made everyone comfortable but well informed! Incredible teacher and patient with those that may have struggled. If I could, I'd tak... See more
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Review summary
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Reviews shaping this summary
I was dreading completing my DS top up course as a classroom environment is very much out of my comfort zone. There was also a venue and instructor change which added extra anxiety. On arriving at... See more
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A stupendous thank you to George Gibbs our instructor for a fabulous training experience. George was immensely knowledgeable, patient, imformative and professional. He is a huge asset to the... See more
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I had a great experience. The course was for 6 days. On the first 4 days we learnt a lot about the course enthusiastically and effectively by our amazing instructor Ben Mccarthy. On the fifth day we d... See more
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Company details
Written by the company
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 35,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Why Learners Choose Get Licensed
Written by the company
- From training to your first job
- Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.
Contact info
North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom
- +441472730150
- we.care@get-licensed.co.uk
- www.get-licensed.co.uk
Get free, unlimited retakes
4.8
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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John is a great instructor
John is a great instructor, hes clear and upbeat very helpful and has vast knowledge of the industry id recommend him to anyone.
31 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that John made such a positive impression with his teaching style and industry expertise.
It's wonderful to know that his clear explanations and upbeat approach helped make your training experience a great one. We're really proud to have instructors like John on our team who bring both knowledge and enthusiasm to every course.
We wish you all the best in your security career!
The Get Licensed Team
SIA license course
John the American guy was a great instructor, he taught us everything we needed to know in an engaging manner. The course timing is horrific but that's not their fault, it's the SIA. So I'm going straight there to leave them a 1 star review.
2 September 2026
Unprompted review
Reply from Get Licensed
Thank you for the wonderful review — we're so pleased to hear that your instructor made such a positive impact and kept the course engaging throughout! We'll make sure your kind words are passed on to the team.
We completely understand the frustration around the course timing and duration, and we appreciate you acknowledging that this is set by the SIA and falls outside of our control. We hope your feedback reaches the right people there!
We wish you all the best with your SIA licence journey and hope to support you again in the future!
The Get Licensed Team
John was a legend
John was very helpful, motivational and efficient.
He has a lot of patience and offers a lot of advice.
The content of the course was very helpful, detailed but very easy to understand.
I would highly recommend this course and hope to work with John again in the future.
31 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share such wonderful feedback! It's brilliant to hear that the course content was both detailed and easy to understand, and we're delighted that you found the experience so positive.
We're fortunate to have such dedicated trainers who bring both expertise and encouragement to every session. Your recommendation means the world to us, and we'd be thrilled to support you again in the future.
We wish you all the best in your security career!
The Get Licensed Team
My experience was great I really…
My experience was great I really enjoyed the course and learnt a lot of new information.
31 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you enjoyed the course and found it valuable.
It's brilliant to know that you learnt so much throughout your training. We wish you all the best in your security career!
The Get Licensed Team
Great course
Great course, very informative, very helpful. The app, the course are very good and my tutor John Redfern was great!
3 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you found the course informative and helpful, and that both the app and course materials met your expectations.
It's fantastic to know that John provided you with such great support throughout your training. We'll be sure to pass on your kind words to him.
We wish you all the best in your security career!
The Get Licensed Team
Reply from Get Licensed
Thank you so much for taking the time to share your feedback! We're delighted to hear that Paul provided you with such a positive learning experience.
We'll be sure to pass on your kind words to him – it really means a lot to our instructors to know they've made a difference.
We wish you all the best in your security career!
The Get Licensed Team
It was a great
It was a great, really informative course with a lot of learning that could’ve been boring but for our trainer, Ben McCarthy, who taught us all gradually, and individually, and wasn’t afraid to slow down, or give genuine helpful tips to make sure we learnt the course completely, as well as making it fun for us all.
3 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you found the course both informative and enjoyable.
Ben will be thrilled to read your kind words about his teaching approach. Creating an engaging learning environment whilst ensuring everyone fully grasps the material is exactly what we strive for, and it's wonderful to know he achieved that for you.
We wish you all the best in your security career!
The Get Licensed Team
Ben MCarthy was a great instructor
Ben MCarthy was a great instructor. It was never a boring class with him. His lessons were fun and engaging. I would definitely recommend him as a trainer for anyone who wants to get into the security industry.
3 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that Ben made your training experience both enjoyable and engaging.
It's fantastic to know that you felt so well-prepared for your career in the security industry. Comments like yours really make our day, and we'll be sure to pass on your kind words to Ben – he'll be thrilled!
We wish you all the best in your security career!
The Get Licensed Team
Review for Ben McCarthy
My experience is great had a good time, learnt everything very quickly and efficient. Ben McCarthy is a excellent trainer and gets to the point and helped me when I needed to understand the answers a little more and took time to explain them out. Would recommend to anyone learning to do a SIA course
3 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such wonderful feedback! We're delighted to hear that you had a great experience with us and found the training efficient and effective.
It's fantastic to know that Ben provided you with excellent support and took the time to ensure you fully understood everything. We'll be sure to pass on your kind words to him.
We wish you all the best in your security career!
The Get Licensed Team
Great experience with Get Licensed
Great experience with Get Licensed. The whole process was smooth and straightforward. A special thanks to Salman, who was extremely helpful throughout the process and always answered my questions. Really appreciate his support. Highly recommended !
1 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're delighted to hear that the process was smooth and straightforward for you.
We'll be sure to pass on your kind words to Salman – he'll be thrilled to know his support made such a positive difference. It's feedback like yours that motivates our entire team.
We wish you all the best in your security career!
The Get Licensed Team
Zowie Jennings Francis
Zowie Jennings Francis
I had a great time doing this course and meeting like-minded people during my time learning with Get Licensed. I am completely new to the industry so having a Trainer like Zowie Jennings was really helpful as she was very accommodating to all of us and has the patience of a saint. She encouraged us all from start to finish and is continuing to support us after as well. I didn't have much confidence in myself when starting this course, which Zowie certainly helped with using her great humour and she treated everybody like we were apart of her family. I cannot recommend this enough to anyone who is looking to start working in the industry.
Thanks again Zowie for being an awesome trainer!
25 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience! It's truly heartwarming to hear how much confidence you've gained throughout the course, and we're delighted that you felt so well supported during your training.
Zowie is indeed an exceptional trainer, and we'll make sure to pass on your kind words to her. Creating that welcoming, family-like atmosphere is exactly what we strive for, especially for those new to the security industry.
We wish you all the best in your security career!
The Get Licensed Team
A very informative course
Rick was very helpful and informative and I was shocked when he divulged to the group that this was only his second course and his first course delivering security guard training as he was so knowledgeable
2 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that Rick made such a positive impression on you with his knowledge and delivery.
It's wonderful feedback like this that helps our trainers grow in confidence, and we'll be sure to pass on your kind words to Rick. We're thrilled that you had such a great learning experience with us.
We wish you all the best in your security career!
The Get Licensed Team
I really enjoyed the classes with Rick
I really enjoyed the classes with Rick. It was very engaging and i have learnt a lot. He explained everything clearly and made all of us feel comfortable.
2 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you found the training so engaging and that Rick made the learning environment comfortable for everyone.
It's wonderful to know that everything was explained clearly and that you've gained valuable knowledge from the course. Feedback like yours really means a lot to us and to our trainers.
We wish you all the best in your security career!
The Get Licensed Team
Great environment for a course and…
Great environment for a course and great and friendly instructor is Rick Ironside
31 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with us.
Rick is indeed a fantastic instructor, and we're pleased that his friendly approach and expertise made your course so enjoyable. We'll be sure to pass on your kind words to him!
We wish you all the best in your security career!
The Get Licensed Team
Absolutely amazing instructor
Absolutely sound instructor. Really nice and funny guy, clearly got alot of experience and obviously knows what he's talking about. Really well run course and explanations for questions.
Instructors name was Rick Ironside
2 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you had such a positive time on the course.
Rick is indeed a fantastic instructor, and we're thrilled that his experience, knowledge and engaging teaching style made such a difference to your learning. We'll be sure to pass on your kind words to him – feedback like this really means a lot to our team.
We wish you all the best in your security career!
The Get Licensed Team
SIA Door Supervisor Training
Recently done the SIA Door Supervisor certification, with Get licences at the Chatham training centre. I had my doubts about the course, being in a classroom environment, I never done well with classrooms when I was at school many moons ago. But from the time on arrival to the day I finished I was amazed at such a warm welcoming atmosphere, everyone was there for the same reason, we all had a laugh and a joke but cracked on when it mattered. After a harrowing 7 days. I passed. must admit I did struggle towards the end but with the help of everyone managed to pull through. I was lucky to have an awesome bunch of guys.
Extra special shout out to Francis.
Even more special thanks to Zowie Jennings for putting up with me and constantly giving me support and encouragement throughout the 7 day course.
I would throughly recommend Get licensed and zowie jennings.
25 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful review! We're absolutely delighted to hear that you had such a positive experience at our Chatham training centre, especially given your initial doubts about the classroom environment.
It's brilliant that you found the atmosphere welcoming and supportive – that's exactly what we strive to create. We know the 7-day Door Supervisor course can be challenging, so huge congratulations on passing!
We'll make sure your kind words reach Francis and Zowie – they'll be thrilled to know they made such a difference to your experience. We wish you all the best in your security career!
The Get Licensed Team
Zowie Jennings Francis
Zowie Jennings Francis, made the training so easy and understandable.
I really enjoyed the training given.
25 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that the training was both easy to follow and enjoyable.
We'll be sure to pass on your kind words to Zowie, who will be thrilled to know the training made such a positive impact. We wish you all the best in your security career!
The Get Licensed Team
The Best Training Experience I’ve Had in 14 Years ⭐👏
Matthew Lowe is honestly the best trainer I’ve had in my 14 years in the security industry. I’ve learned so much from you—more than I ever have before. I really appreciate all your time, support, patience and the way you teach.
Never change—keep doing exactly what you’re doing. You’re an amazing trainer, and your approach makes such a positive difference to the learners. Thank you for everything! 👏😊
I also want to say a big thank you to Bjorn Hills, who was incredibly helpful, lovely and funny throughout the training. You made everything more enjoyable and created such a positive atmosphere.
And last but definitely not least, a huge thank you to our wonderful Ebz, who made us feel so welcome and helped us relax after the long days, giving us the energy and motivation to continue with our exams.
Honestly, thank you all so much. Please keep doing exactly what you’re doing and never change! You’re all amazing, and you made the whole experience so much better. I really appreciate everything you’ve done for us. ❤️👏😊
1 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share such wonderful feedback about Matthew, Bjorn and Ebz. It's truly heartwarming to hear how much of a positive impact they've had on your learning experience, especially given your extensive experience in the security industry.
We're incredibly proud of our team and the supportive, engaging atmosphere they create for all our learners. Your kind words will absolutely be shared with Matthew, Bjorn and Ebz—they'll be thrilled to know they made such a difference to your training journey.
We wish you all the best in your security career!
The Get Licensed Team
Excellent Tutoring by Tolga Beyaz the…
Excellent Tutoring by Tolga Beyaz the instructor.He is professional and very vested in getting students to actually gain the knowledge and succeed in the industry.The quizzes were really useful for assimilating and remembering. Structured training and training material.
1 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're delighted to hear that the training was well-structured and that the quizzes helped with your learning.
It's wonderful to know that the professionalism and dedication to student success really shone through. We're proud to have instructors who are genuinely invested in helping students gain the knowledge they need to thrive in the security industry.
We wish you all the best in your security career!
The Get Licensed Team
Tolga Beyaz was good trainer
Tolga Beyaz was good trainer. He shows everything we need to know our CCTV course. He spent all time effectively and efficiently.
1 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your positive feedback about your CCTV course experience with us!
We're delighted to hear that your trainer delivered the content effectively and made the best use of your time. It's wonderful to know that you felt well-prepared with everything you need to know.
We wish you all the best in your security career!
The Get Licensed Team
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