I contacted them by mail to know more about how it works, and I finished with a One M. My funds were limited and they gave me a 13% discount. I received it after 4 days, that shipping was really fast... See more
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Ordered wrong part by accident. Spoke to one of the guys who was very helpful told him what i needed he said post back wrong one i ordered and he refund me and send me out the correct part i needed an... See more
Company replied
I was somewhat unhappy to discover they did not provide the USB-C to RJ11 power cable as standard in the pack. I assumed the USB port was power enabled. They contacted me immediately and offered to se... See more
We don't really have issues with permanent built speed cameras, as if the authorities would dare to put one up. In the middle of the night a farmer or similar will come along and tear it out of the si... See more
Company replied
Company details
Written by the company
Since 2012, we bring solutions to all motorists, professional drivers, and car enthusiasts who want to travel safe, stress-free and want to focus purely on driving.
Contact info
Radčina, 16100, Praha, Czech Republic
- +420 731 000 488
- sales@genevo.com
- www.genevo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Happy Golf FR Driver!!
I recently bought a Genevo max and have made two long trips through France to the UK and one down into Spain and not a single flash! This will not only save you money (and maybe your licence) but it means you can spend all your time concentrating on the road and not looking for cameras thus making your driving safer. Great value for money.
Happy customer
Support was fast and working well. I can recommend warmly to buy their equipments. 5/5
Great after service support and assistance
The support service was very kind and supportive, always whiling to help and assist you. They guided me all the way through for the installation of the devices and on the setup.
Not Perfect but team working hard
I did have few issues, so decided to change my opinion, as they are working hard with good coms to resolve

Reply from GENEVO
I wanted the best detector with passive…
I wanted the best detector with passive and GPS locations. After months of researching i bought the Max. At first I was unhappy but after contacting Genevo they sent me recommended UK settings, I changed the settings and now im over the moon with the Max. Well worth the money as its the best for the UK, USA models are cheaper but do not perform in the UK.
Having bought A Genevo
Having bought A Genevo, My experience was that here was a company that was helpful in every aspect . The after sale experience was first class they were willing to stand bye there product. Any problem i had was dealt with immediately. They even advised a course of action which did not involve making a sale, not like other company's who just want to make a quick sale. For the future this is the company i will be buying from.
GENEVA PRO II: Unparalleled Performance and Exceptional Support
I'm pleasantly surprised by the performance and features of the "GENEVA PRO II." It's not only highly reliable but also very responsive to radar signals, giving me peace of mind and a sense of security on the road.
I want to express my heartfelt thanks to the manager for the excellent support provided. He was very informative, answered all my questions, and helped me choose the best product that suited my needs.
The fast delivery was truly remarkable. I received the product in a very short time, which was a pleasant surprise.
Overall, I'm highly satisfied with the "GENEVA PRO II" and the service received. I would definitely recommend this product and company to others!
5+ Company that stands behind it's product
The customer support is out of this world. They are very fast responding and really come through for you with issues that you would not think that can be solved. Best experience with customer support I have received.
The radar detectors work very well aswell. Good range and reliable detecting - would definately recommend!
I bought a genevo max + type c adapter
I bought a genevo max + type c adapter. Unfortunately the adapter didn't work but luckilu the customer service was excellent easy to access. They sent me a new type c adapter right away and seemed very trustwhorthy. I would definetly recommend buying your radar detectors from their website👍
Great customer service!
Great customer service!
Quick response.
Also a lot of updates 👍
You can rely on Geneco Max protection
I have been using Genevo Max for 3 years and I consider it a true friend. The fact that it is frequently updated and the efficient technical support gives me confidence.
Recently I received new pretious informations about the right settings for some European countries where I travel frequently.
Genevo support was very helpful.
Support was very helpful. They resolved my problem with upgrade my Genevo device. One call and everything was resolved. Big applause for the support.
A company that takes care of its customers
This review relates only to the company Genevo. I have to say nothing was too much trouble even after a set of events entirely of the doing of the parcel delivery company conspired to delay delivery. As to the product (the Max version) more about that later after further use.
Fast and good service.
Excellent customer service
I was somewhat unhappy to discover they did not provide the USB-C to RJ11 power cable as standard in the pack. I assumed the USB port was power enabled. They contacted me immediately and offered to send the cable free of charge (normally 27 euro plus 20 euro for shipping). I suggested they either add this cable to the standard packaging (I think yes for 799 euro) because many new cars and especially EV cars do not have the 12V legacy power adapter. Very happy with the service.
saved the day
Thank you for selling things that saves my days and my wallet.
Very reliable company
Very reliable company ! From the order to the delivery , no problem and the GENVO MAX works just perfectly ! I had a problem with my magnetic holder after a few months and they sent one for free !! very commercial !
Great communication and support from…
Great communication and support from Genevo team!

Reply from GENEVO
First Class Customer Service
My experience with this company has been generally very positive. The customer service that I received from Vojtěch Holáň was quite simply first class from the initial point of ordering to the return of the unit and a full refund. I would have offered 5 Stars on the basis that the unit would have offered the expectations I was looking for, however on the basis that this didn't happen I can only offer 4. The product seems a good one and the bands that bands and updates that are covered on a European basis are very good with an easy update process for both Mac and PC users. This was one of the reasons I went for this unit being a Mac user! If you are looking for this type of unit and would thoroughly recommend it based on its general function options, mounting and size compared with similar on the market. Other manufactures should offer the same approach to their customers, as Genevo currently have the edge!

Reply from GENEVO
Great products and unbelievable good…
Great products and unbelievable good customer service

Reply from GENEVO
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