I took the Nifty test and got the results on time. The results showed to be truthful. I am giving one star less because the company is not transparent enough about their privacy policy when it comes t... See more
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Review summary
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The test revealt many things and make my curiosity about my health. The results was quick and very accurate. Also explanations and what I can improve.
I was very surprised by what can be learned from DNA I received very good information regarding my health which I will of course take into account
Company replied
We’ve used Nifty for our firstborn as well and in both cases it’s worked beautifully. I am very thankful to be able to use this method to soothe my nerves, as I have a genetic deformation or anomaly... See more
Company replied
Company details
- Fitness and Nutrition Service
- Health Consultant
- Home Health Care Service
- Medical Laboratory
- Wellness Program
About GenePlanet
Written by the company
We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.
HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.
LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.
For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all
Contact info
Cesta na Poljane 24, 1210, Ljubljana, Slovenia
- +386 592 51111
- marketing@geneplanet.com
- www.geneplanet.com
4.4
Excellent
1K reviews
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everything
3 November 2025
Reply from GenePlanet
Dear Teja,
Thank you for your valuable feedback and kind words, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
A long wait, but worth it.
The waiting period was longer than I expected (to the point where I forgot I even took a test), but the results were surprisingly insightful, and I hope they will prove to be helpful
30 October 2025
Reply from GenePlanet
Dear Branislav,
Thank you for your kind words and valuable feedback.
We are happy to hear about your experience and that our DNA test is helping you make positive changes to your lifestyle.
As stated, it takes approximately 5 weeks after we receive your sample in our lab for you to get the results.
Since your sample arrived in our lab on 06.10.2025 and your results have been available to you since 30.10.2025, this is within the stated period of 5 weeks.
Stay healthy!
Kind regards,
GenePlanet team
Amazing for both our children!
We’ve used Nifty for our firstborn as well and in both cases it’s worked beautifully. I am very thankful to be able to use this method to soothe my nerves, as I have a genetic deformation or anomaly with my uterus, so this was truly an amazing experience.
It is pricey, however in our eyes worth every cent☺️
5 November 2025
Reply from GenePlanet
Dear Manja,
Congratulations on your baby boy/girl, and thank you very much for your kind words and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
Infuriating marketing
The infuriating pricing structure is also misleading, many of the advertised errors they check for result in miscarriage, and there is nothing 'pro' about the pro model. Prices also look different depending on where you look, it is not consistent or clear.
This company has very poor communication with the hospital, so there were some really in my opinion severe lapses in that regard.
1) Pre-test counseling is non existent, so have fun slogging through wikipedia like a wannabe doc trying to make an educated decision. Before you pay for the test, nobody will let you know that a blood transfusion or heparin use or even body mass will negatively affect the accuracy of your test. No. Pay first, and hope you made a good choice.
2) Information on the procedure is sparse. Your doctor will neither help you choose the right package nor help you understand the results, in fact all they do is make sure that you fill in the forms correctly. Spell your name, and repeat back your phone number. In my case they did not tell me the password to access my results, so I do not have access to them at all.
3) despite the astronomical cost of the test, there is precious little information on reimbursement in the case of invalid results. There is NO guarantee for when the results will be available, and no way to track the progress. Customer care is unresponsive and probably not human.
28 October 2025
Reply from GenePlanet
Dear Mary,
Thank you for reaching out to us and sharing your experience. We sincerely apologize for the inconvenience and frustration you have faced. Your feedback is invaluable, and we are committed to addressing each of your concerns to improve our services.
We are truly sorry that you did not receive the necessary pre-test counselling. We understand how crucial it is for you to make informed decisions, and we are working closely with healthcare providers to ensure that comprehensive pre-test information is communicated effectively. We will ensure that your feedback is passed on to the relevant partners and their teams to prevent this from happening in the future.
You should be able to access your results online; the password is the barcode of the NIPT test you performed, which can be found on your copy of the consent form. We are taking immediate steps to improve our communication channels with healthcare providers to ensure that all patients receive clear instructions and necessary support throughout the process.
We apologize for any confusion regarding our pricing. We strive to maintain transparency, and discrepancies should not occur. Prices may vary from country to country, which can be confusing. Your feedback will be used to review and rectify any inconsistencies in how our pricing information is communicated.
We understand your frustration regarding the lack of information on reimbursement and result tracking. We aim to clearly communicate that results are available within 6-10 days at the latest; in your case, the test was completed within 5 days.
Our goal is to provide responsive and empathetic customer service. We regret that your experience did not reflect this, and we are addressing this internally to ensure that future interactions meet our standards of care.
Thank you for giving us the opportunity to improve.
Kind regards,
GenePlanet team
Its great but it took super long
Its great but it took super long, they had to re-do the test for some reason. But its super useful and interesting.
3 November 2025
Reply from GenePlanet
Dear Matúš,
Thank you very much for your valuable feedback.
We are happy to hear about your experience and that our DNA test is helping you make positive changes to your lifestyle.
As much as we strive to deliver the results in a certain period, the quality and reliability of the results are our prime concerns. That’s why sometimes the results might take longer to arrive.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Kristina,
We’re sorry for the misunderstanding and completely understand the disappointment.
As explained in our call, your package includes only the MyLifestyle DNA test. The included tests depend on your insurance policy, and unfortunately, your current policy does not cover the MyAncestry test.
We’re glad to hear your enthusiasm for discovering your ancestry and hope you’ll enjoy exploring all the personalised lifestyle insights from your test.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Patrik,
Thank you for your valuable feedback and kind words.
We are very happy to hear about your experience with our DNA test and service.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Lucija,
Congratulations on your baby boy/girl, and thank you very much for your kind words and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
interesting DNA analyse just from saliva
It is good to know something about me directly from DNA - perfect that the test is done just from saliva :-)
Now it is on me, how I will work with the results.
30 October 2025
Reply from GenePlanet
Dear Martina,
Thank you for your valuable feedback and kind words.
We are happy to hear about your experience with our DNA test and that you are making positive lifestyle changes as a result.
Stay healthy!
Kind regards,
GenePlanet team
The test is rely expensive
The test is rely expensive and this is the worst part. I had the twins case to the information which I reserved was incomplete or partial. If I should make this test one more time, I world only takie it for single baby instead of twins.
4 July 2025
Reply from GenePlanet
Dear Karolajn,
Thank you for sharing your feedback.
After reviewing your report, we can confirm that the results are correct and consistent with the selected test parameters. The concern you mentioned appears to be related to insufficient pre-test counselling — it seems that there may have been some misunderstanding regarding the scope of reporting or the way fetal sex information is presented.
It is important to note that the test does not determine the sex of each fetus individually. Instead, it identifies whether a Y chromosome is present or not, as was the case in your result. This means that if a Y chromosome is detected, at least one of the fetuses is male, but the test cannot specify which one.
We understand how easily such details can be overlooked without thorough prior explanation, and we are sorry if this led to confusion. We will make sure to further improve the clarity of our pre-test counselling to help avoid similar misunderstandings in the future.
Should you have any additional questions please don't hesitate to contact us.
Best,
GenePlanet team
Reply from GenePlanet
Dear Sasha,
Congratulations on your baby boy/girl, and thank you very much for your valuable feedback and kind words.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
My son was born with equinovarus
My son was born with equinovarus, clubfoot but on the nifty results everything was showing low risk.
Would not recommend ever
14 July 2025
Reply from GenePlanet
Dear Antonia,
We appreciate you taking the time to leave your feedback.
Equinovarus is a foot deformity that is not necessarily linked to a genetic condition, as it can also occur due to developmental irregularities during pregnancy. While some genetic syndromes may include equinovarus as one of their potential features, these are not always the cause.
Please note that you selected the Standard package, which does not include analysis or reporting of syndromes that could be associated with equinovarus. These conditions are only included in our extended carrier testing panels.
Should you have any additional questions please don't hesitate to contact us.
Best,
GenePlanet
There were very fast results.
23 October 2025
Reply from GenePlanet
Dear Nastasija,
Congratulations on your baby boy/girl, and thank you very much for your valuable feedback.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Tina,
Congratulations on your baby boy/girl, and thank you very much for your kind words, and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Ema,
Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
Simple and accurate
The procedure was very easy, simple and accurate, and the results were fast.
17 December 2024
Reply from GenePlanet
Dear Bernarda,
Congratulations on your baby boy/girl, and thank you very much for your kind words, and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Mateja,
Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
Quick and easy.
15 November 2024
Reply from GenePlanet
Dear Tamara,
Thank you very much for your valuable feedback.
We are very happy to hear about your experience with our test and service.
Stay healthy!
Kind regards,
GenePlanet team
Everything is great.
15 November 2024
Reply from GenePlanet
Dear Ena,
Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
I was waiting for results for very long…
I was waiting for results for very long time, not as it was said
15 January 2025
Reply from GenePlanet
Dear Marina,
Thank you for taking the time to share your feedback. At GenePlanet, we always aim to deliver results as quickly as possible, and we communicate on our website that the standard timeframe is 6–10 days.
We fully understand that waiting for results can feel stressful, and while our goal is to provide them as close to the shorter end of this timeframe as possible, different factors such as logistics, sample transport, or laboratory workload may sometimes mean that results are delivered towards the later part of the timeframe.
As soon as an analysis is complete, results are processed and made available in the secure system without delay. We recognize how valuable your time is and regret that the process took longer in this case. We’re pleased you now have your results and send our best wishes moving forward.
Best,
GenePlanet
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