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Gemondo Jewellery Reviews 331

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items are even more beautiful than depicted online. The delivery service is frequently highlighted for its speed and efficiency, with many people appreciating the prompt arrival of their orders. The overall service, from easy ordering to good communication, also receives widespread commendation. However, some people were dissatisfied with the size of certain items, finding them to be unexpectedly tiny. A few other people also felt that the jewelry broke quickly after purchase, indicating occasional issues with durability.

What people talk about most

Product

Consumers express great satisfaction with the products, frequently highlighting their stunning beauty, high... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the quick and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Order

Customers had positive experiences with ordering. Many reviewers found the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery. I ordered the wrong size but returning free was so easy and my replacement was delivered within a week. I love my new ring, it's a great replacement for my damaged engagement ring. I... See more

Company replied

Rated 5 out of 5 stars

Excellent and came in time. The earrings and pendant are STUNNING and the photos on the website don't really reflect their beauty and how delicate they are. I'm so happy with them. Many thanks.

Company replied

Rated 5 out of 5 stars

Item was quickly dispatched with good communication from Gemondo. Lovely piece of jewellery which was a birthday gift for our daughter, she is delighted with it so would recommend!

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

331 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful

The photos of the ring does not do it justice, it's absolutely gorgeous!! Sizing was correct too, fast delivery.

20 November 2022
Rated 5 out of 5 stars

Pretty, quirky Jewellery at a great price.

I love all the jewellery I have bought from Gemondo. The quality is great and the style a little different. This purchase was for the rainbow sunburst stud earrings in sterling silver. Very pretty and catch the light well so they sparkle. I would recommend Gemondo to anyone looking for pretty and quirky jewellery at a great price.

18 October 2022
Rated 5 out of 5 stars

Amazing quality

Amazing quality, affordable jewellery! My third order from this site. I am now a proud owner of 2 rings, 2 sets of earrings and a necklace. Thank you!

30 September 2022
Rated 1 out of 5 stars

My ring is faulty

My ring is faulty. Gemondo said that as I took it to another jeweller that the warranty is void. How am I supposed to know a ring is faulty if it's not assessed? That's $1,000 to me and Gemondo has washed their hands of it. Not even an independent assessment from them. True nature of a company is how they deal with issues. I won't be dealing with them again.

8 August 2022
Unprompted review
Gemondo Jewellery logo

Reply from Gemondo Jewellery

Hi, thank you for your review, as we discussed our policy states that the warranty on our products is voided if a third party unauthorised agent is used for repairs. This is to protect our customers as well as our reputation as we cannot be assured of the materials/ quality of the work used in repairs without prior vetting or assessment of the product ourselves.

We apologise for any inconvenience caused by this situation.

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