Always excellent service from Gas Smart. It is so easy to book, great communication from beginning to end and always a brilliant engineer attends. We have been having our boiler serviced by them for a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called Mark late on Friday evening with a broken boiler, absolute first class service with new boiler installed and working with 6 hours of visiting the site. Will recommend him to all My friends an... See more
The service engineer that came to my home was on time, polite, clean and thorough in his work . At the end of the session he explained what he had done and made it clear that my Central Heating syste... See more
I had been a loyal customer of Gas Smart Heating for nearly 2 years and up until now I never had any issues. Sadly, my most recent experience has been nothing short of shocking and has comp... See more
Company replied
Company details
Written by the company
Gas Smart Heating Ltd is a family-run heating and gas services company based in Brighton, serving the Sussex area, including all BN and RH postcodes.  With over 34 years of experience, we specialize in boiler servicing, repairs, installations, heating upgrades, smart controls, and landlord gas safety inspections.  Our commitment to outstanding customer service is complemented by the use of cutting-edge technology, offering features such as email confirmations and appointment reminders. We are dedicated to providing professional, reliable, and efficient solutions tailored to our customers’ needs.
Contact info
29a Castle Street, BN1 2HB, BRIGHTON , United Kingdom
- 01273457750
- info@gassmartheating.co.uk
- www.gassmartheating.co.uk
4.3
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attention to detail and amazing customer service!
I had a new Boiler installed by Gas Smart Heating. From the very start of my enquiry to the very end Steve and the team were profesional, reliable and considerate. Highly recommend!
6 April 2022
Unprompted review
Reply from Gas Smart Heating Limited
Thanks David for taking to time to send a review of experience and glad your happy with your installation
Five star service and team
I booked Gas Smart Heating to come around and assess/quote to replace all of the old radiators in our new house plus we wanted three new ones fitting. Steve visited our home and talked through with us all the different options. We opted to replace all the old radiators with modern ones and then have two large uprights in the front room.
The booking process was easy, I received a confirmation email with a date and time plus it had the attending engineers Gas Safe ID.
Was was very impressed with the engineers that installed our new radiators and they left our house spotless clean.
28 May 2021
Unprompted review
Reply from Gas Smart Heating Limited
Thank Paul for your positive review of your recent experience using our services and glad you are happy with the new radiators
Great Service
I gave Gas smart heating a call regarding my leaking boiler, Steve Came around and could’t be any more professional polite and helpful on his first visit and fixed the problem.
I was so impressed With the service I asked if he could help me with a new shower
screen.
He ordered it that day and got Jake to come round and fit 48 hours later. Jake is a credit to the team and went above and beyond for us on the job.
I would 100 percent recommend this company, book with confidence.
31 July 2020
Unprompted review
I had an emergency water leak and gas…
I had an emergency water leak and gas smart heating responded very quickly and stayed late until the job was done, they did a great job and left my house very tidy,I will definitely use them again.
31 July 2020
Unprompted review
Gas Smart Heating
Very impressed with Gas Smart Heating. Evita was punctual, efficient and took the time to explain things. She really went above and beyond to get everything sorted at our property, even stayed on late to sort out a few other issues.
Highly recommend Gas Smart Heating.
31 July 2020
Unprompted review
Very good repair
13 July 2020
Unprompted review
Gas smart heating central heating boiler repair
Steve was excellent he came when promised and made a clever boiler repair that saved us money highly recommend
12 January 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.