Garden Timber Online Reviews 

Delighted with my timber and brilliant customer service from Cara!

I had an issue with my order and spoke to a lovely worker cara. Everything was taken care of. Will be using the site again :)

I needed v arched fence panels and ordered from 2 different suppliers before ordering over the phone with jack. With other suppliers they were taking 3-4 weeks without update so I canceled. With jack, my panels arrived 2 days later absolutely fantastic service.

I purchased the Rose Arch, it’s beautiful I am very pleased with. The customer care was excellent I got speaking to a woman called Roisin she was very nice and very helpful
I would recommend this company

Cara had great customer service and the products were brilliant

Really great experience, was dealing with Cara and she was really helpful and friendly, the service and products were brilliant!

Cara was very helpful at answering questions about my delivery.

I recently ordered from your company. Cara looked after me and provided excellent customer service. Cara answered any queries I had extremely quick.

I had a great experience with Cara, incredibly attentive and helpful through working with her.

I had a follow up call regarding my recent order with Cara and I have to say again her level of professionalism and attention to detail is phenomenal.
Super knowledgeable and patient helping with all my queries!

Had a really great experience recently. I dealt with roisin and she was excellent, really helpful and nothing was too much bother.

Great product & delivery-many thanks

If you want to wait weeks, if you want zero communication, if you want BS on the phone, if you want your delivery to come randomly at night, with one driver who doesn’t speak English and you then have to help unload, then sure use this utterly appalling company. Worst customer experience bar none. Avoid at all costs would be my advice.

I ordered lattice wooden panels online, the ordering process was super easy. I spoke to Elizabeth shortly after she was so lovely on the phone and she informed me about the delivery time. My order came on time and I’m very happy with the service, will definitely be ordering again!

Just wanted to say a big thank you to Aoife who helped over the phone today I’m not great with online things so was great to have someone explain it to me clearly 👍🏻

I'm really impressed with the quality of the planters I ordered with the attached trellis panels. Great price too! Arrived within the estimated delivery times.

Just received my delivery and everything was perfect. Thanks so much to Elizabeth who helped me!

Just received my delivery of fence panels, quality was fantastic and was delivered earlier than promised. Would highly recommend.
Would like to say thank you to Jack for helping us!

I don't usually bother leaving a review, but I purchased an arch which fits my specific needs, the arch is beautiful and well built and was exactly what I was looking for. The delivery was on time without issue and the customer service agent Roisin was extremely nice and helpful!

I messed up my order and got through to roisin and she's sorted it out in no time. Great service!!