Welch Fencing Reviews 

55
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent quality fence panels. The delivery driver was very helpful and was able to put the panels down exactly where we needed them. I would definitely receommend them and use them again. One o... See more

Rated 5 out of 5 stars

Really impressed with Welch Fencing. Their prices are highly competitive, and the customer service team was incredibly helpful when I contacted them for a delivery update. The delivery driver was b... See more

Rated 5 out of 5 stars

Placed my order online Sunday afternoon, simple to use website and PayPal option My order arrived next day, Monday afternoon, I didn't pay for any extras, brilliant service, panels were spot on f... See more

Rated 5 out of 5 stars

Our delivery was delivered directly over our broken panels that have been propped up, the delivery driver even moved some tree cuttings to deliver the fence panels. Nothing was too much and the drive... See more

Company details

  1. Fence Supply Store

Information provided by various external sources

Established in 1971 Welch Fencing is a family run business based in the North West, with a reputation for excellent quality and value for money, which has now developed into a major independent manufacturer and supplier. Supplying a large range of f...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.4

All reviews

(55)

7 reviews in the last 12 months

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Rated 2 out of 5 stars

Had a price given for 25 fence posts

Had a price given for 25 fence posts, 24 gravel boards and 24 panels, with delivery of £90 approx. Gave to customer which they duly accepted, by the following day delivery had gone up to £241 with no prior warning this would happen.

Was told it was due to the winter sale ending, but again no warning so I could prior warn customer or make it a priority.

Phoned to attempt mitigation but there was absolutely no budging on this.

Disappointed as had hoped to make my new go to for fencing, but sudden price changes without warning is a no go.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Praising excellent service

Ordered new fencing after the storm last week. The price was the best I could find, even including the delivery. I was told the delivery would be between 11am and 1 pm today. Sure enough 11am it arrived very efficient service. Well done Welch Fencing.👏👏👏

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous service all round

So pleased I found this company when looking for gravel boards. The price and the boards were excellent and as for the delivery driver- a lovely manner and an absolute artist with both the lorry and the unloading crane. Thankyou

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Got my order this morning of 16 new…

Got my order this morning of 16 new fence panels .the service is fabulous ,the driver was really nice man very polite and nothing was too much trouble ,he took great pride in his work and is an asset to the company .as for my new panels i am over the moon with the quality, i would say you can not find better for the price you pay .I will be buying more in the future absolute 5star service and product .I saved over £100 buying with welch fencing .

9 September 2021
Unprompted review
Rated 5 out of 5 stars

This company was so professional and…

This company was so professional and helpful from start to finish and produced a first class service.
We shall use this company in the future.
The delivery driver who delivered our order was so nice and kind and nothing was too much for him.it has been
Such a pleasure to deal with this company.😊😊

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Top quality fencing and customer service

Just took delivery of concrete gravel boards from this company. Great quality goods at a great price. The delivery guy was absolutely brilliant and could not do enough to please the customer.
The whole team at Welch Fencing have been brilliant from start to finish.
I would without doubt recommend Welch Fencing to anyone, excellent service guys, well done.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from ordering to…

Fantastic service from ordering to delivery. Arrived early, delivery man put them at side of house for me without being asked . Others would just dump on drive. Will definitely buy again and recommend without hesitation.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

Good quality product and fantastic service

I ordered a few gravel boards/concrete post and fences ,i have to say the delivery was on time,the driver was very understanding and did try to leave everything as close as possible to my garden

For the cost i paid the quality of gravel board and post is very good, there were 3 gravel board which were chipped but the staff from welch managed to sort this out for me

Great service 👍

21 February 2021
Unprompted review
Rated 5 out of 5 stars

Superb Service: Highly recommended with utmost…

Highly recommended with utmost confidence. It was a pleasant experience throughout from ordering, delivery and to service after sale. The best prices for concrete posts and base panels. I have already shared my experience by spreading Good words around prior to posting my formal review for Welch Fencing of Preston.

16 October 2020
Unprompted review
Rated 2 out of 5 stars

Terrible Delivery Service

Whilst the price is competitive BEWARE of how your order is delivered. The customer service is AWFUL. I received an email advising delivery would be either Thursday or Friday and would be contacted by phone. This was not the case! I came home from work to find the order (fence panels, concrete gravel boards and posts placed on my drive), causing great inconvenience, as cannot now park cars on the drive until I physically move the goods to my back garden... where there is plenty space & access for the order to be delivered. It appears providing a mobile number means NOTHING! They will not phone you as it appears this is too difficult to do!!!! I rang the Company and spoke to the receptionist to complain and she promised to ring me back that afternoon! Needless to say... I am still waiting for the call!

Unless you have Samson's strength... I don't and now have to ask for help to walk the entire order round to my easily accessible back garden... DO NOT use them. I WOULD NOT recommend using this firm! Find a company that can use a mobile phone and know how to communicate with their customers and do not just off load your order, causing huge inconvenience.

I would suggest Welch review their delivery methods and contact the customer to prevent this happening to someone else.

24 January 2020
Unprompted review
Rated 1 out of 5 stars

Selfish money grabbers with no regard for people.

Just been woken this morning by a Welch and sons lorry with crane delivering materials to my neighbour's at 6:45! The lorry's are branded Welch and Sons but they are in fact Welch fencing. If you want to deal with a money grabbing company then use Welch fencing. They clearly have no regard for people and so in return I'd have no regard for them so avoid like the plague.

11 May 2019
Unprompted review

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