Garage Door Parts UK Reviews 

1,297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,297)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just incredible customer service

What can you say about this company, just amazing
From ordering, delivery and trouble shooting customer service after sales just incredible. It’s such a pleasure to deal with a company that prides itself in customer service - thank you so much

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great prices

Fantastic service and great prices. My items were despatched promptly and good advice given. Door all fixed now and a damn site cheaper than going to the original door supplier. 100% recommended thank you david

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service ..ordered remote for garage door but could'nt get to work with my door using all the intructions that came with remote plus various ones off the internet.
One phone call and not only got right way to do it with my system also got to download a manual for my system..once again thanks for all the help.
HIGHLY RECOMMENDED

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful service

Extremely helpful service, got me the right fob for my garage door, delivered within 48 hours and provided clear instructions and support when I had trouble setting it up. Highly recommended.

12 February 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi Graeme, thanks a lot for taking the time to leave this review. Really pleased we got you the right fob and that it arrived quickly.

Glad the instructions and support helped get everything set up in the end. If you ever need any help with programming or finding the correct replacement in future, just give us a shout.

Rated 5 out of 5 stars

Knowledgeable, helpful and responsive - highly recommended!

We were referred to Garage Door Parts by AluRoll, as we needed a replacement bottom seal for our roller door.

Within minutes of enquiring about the right seal for our door, I had a reply pointing me to a page with a selection of seals, including the correct one, which was delivered quickly after ordering.

I couldn't work out how to fit the seal, as there was no obvious way to get to the end of the channel to slide it into, so I emailed again for some words of wisdom and had a reply within a few minutes, with the advice I needed.

Absolutely spot on!

11 February 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi Richard, thank you for such a detailed review. Really pleased AluRoll pointed you our way and that we could help you find the correct bottom seal quickly. Glad the fitting advice did the trick too. Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent customer service experience

Excellent customer service experience. Wrong part was ordered by my mistake. Not realised until 3 weeks after delivery. Issue raised and GDL customer service helped identify right part, accepted return for replacement after new order placed. Unnecessary waste avoided. Thank you to GDL!
Amit

10 February 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi Amit, thanks so much for your feedback. No worries at all, it happens. Glad we could help you identify the correct part and sort the return/replacement smoothly. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Amazing service

Amazing service
Fast response times and they obviously know their products
Couldn’t have been any better
It’s nice to find a company that has time for their customers

9 February 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi William, thank you for the brilliant review. Really pleased you found us quick to respond and that we could help you get the right part. We appreciate you taking the time to leave this.

Rated 5 out of 5 stars

Remote garage fob

I ordered a remote fob with CR2016 batteries - came quickly as expected. What I didn't expect was to receive instructions on how to code this up. Which i thought was a lovely touch - good customer service.

4 February 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi Denis, thanks for the review. Glad the fob arrived quickly and that the setup instructions were useful. If you ever need help programming another handset, just get in touch.

Rated 5 out of 5 stars

Remote control handset replacement…

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me solve the problem, repeatedly going back to their engineer with my questions. All now working, thanks for your help.

30 January 2026
Unprompted review
Garage Door Parts UK logo

Reply from Garage Door Parts UK

Hi Tony, thanks for the lovely review. Programming issues can be a pain (especially when everything gets wiped), so I’m really glad we could get you back up and running. Thanks again for your patience, and shout if you ever need anything else.

Rated 5 out of 5 stars

Superb company to deal with

Superb company to deal with, extremely prompt!!

Part came next day delivery. Doh, had ordered the wrong part! Company immediately responded asking me to send the wrong part back and order the new part.

New part came next day, my part was refunded immediately the same day upon receipt!!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, could not have been more helpful in helping navigate the complex world of garage door parts! Ended up not using the part sent but gdl refunded easily and without fuss

1 January 2026
Unprompted review
Rated 5 out of 5 stars

We bought a remote control for our…

We bought a remote control for our garage door replacement arrived two days later, we discovered we needed help to pair it with the unit we reached out and the instructions were sent within half an hour garage door now working. Thanks again
A B Holywell Northumberland

1 February 2026
Unprompted review
Rated 5 out of 5 stars

GDP come highly recommended.

GDP come highly recommended after responding quickly to an electrical fault on my garage door. Their diagnosis was spot on and the replacement control ribbon proved to be easy to fit. The part was less than £20 after the initial supplier/installation company quoted over £200. Their agent in Customer Care was a pleasure to deal with and I can fully recommend them to others in need of help.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

great place for garage door parts

My old electric roller garage door started making horrible noises and i found a broken bearing end. Several quotes obtained for a new door ££££. Decided to google and came across this site. Found the part needed and confirmed with them it would fit before I ordered. With a bit of work, I now have a functioning door again!! The part arrived promptly and im very happy and so is my bank balance

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Very quick delivery.

Very quick delivery.
I had a problem with one of the springs stretching.
This company sorted the issue very quickly and great communication.
New spring from garador, all good.
Highly recommended

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Very professional company

I tried several sellers to get the parts required for my garage door but non seemed to grasp or be interested in my questions except for GDP. They were very thorough in making sure the components were fit for purpose. Excellent Service

15 January 2026
Unprompted review

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