WS Garage Door Spares Reviews 6,972

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and how well they perform, often noting that items like garage door springs and handles make their old doors operate like new. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving sooner than expected. People also appreciate the excellent customer service, mentioning helpful advice and efficient handling of inquiries. However, some customers experienced issues with product compatibility, finding that parts ordered for specific models didn't always fit perfectly or required modifications. A few reviewers also expressed dissatisfaction with the company's handling of incorrect orders, feeling that responsibility for errors was not adequately taken.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and quick delivery times, with... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

Users describe positive interactions with order. Customers found the website easy to use for ordering, with... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality of the products,... See more

Based on these reviews

Rated 5 out of 5 stars

Gave good advice about which garage door springs to buy as original make of spring for a Garador mk 3 obsolete. Ordered springs on Thursday afternoon delivered by DX lunchtime the next day. Springs we... See more

Company replied

Rated 5 out of 5 stars

Simple description and a good illustration enabled my to select exactly what I needed. The parts kit, replacement rollers, and wire hangers, on pins, with relevant 'C' clips supplied made the job... See more

Company replied

Rated 5 out of 5 stars

Having been told by a garage door repair company that my garage door was over 25yrs old, and it was not possible to get a spring that was needed to make a repair. To replace the door would cost betwe... See more

Rated 5 out of 5 stars

This company were prompt and efficient. They managed to deliver my garage door remote device so quickly before the holiday weekend arrived. Very grateful. After sales service highly commendable and m... See more

Company replied


Company details

  1. Garage Equipment Wholesaler
  2. Do-it-Yourself Shop
  3. Garage Door Supplier
  4. Hardware Accessories Store
  5. Home Automation Company
  6. Locks Supplier

Written by the company

Need to repair a broken garage door? We're a leading supplier of spare parts for all UK garage doors, including Garador, Henderson and Cardale. Whether it's a broken spring, a snapped handle, or a lost remote control keyfob, we have the part you need to get your garage door back up and running. Our team has years of experience in the garage door industry, and will be more than happy to guide you through your journey with us and offer help and support. Shop online with us today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality with sturdy cones

Good quality with sturdy cones, these cones use a reinforced plastic so the hexagon does deform when you apply the spanner. Beware of cheaper ones that are manufactured from softer plastic.

13 April 2026
Rated 5 out of 5 stars

I was able to buy what I needed

I was able to buy what I needed, it arrived as promised and I was able to return a handle and, with help from James and a photo I sent in on WhatsApp, get thje one I needed promptly. Many thanks, a great service.

10 April 2026
Rated 5 out of 5 stars

Great experience all round

Great experience all round. Easy to use website to make sure you order the right springs. Customer service team was great and the springs worked amazing. Garage door is like brand new

13 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look