I bought a £20 PlayStation voucher as 2 games I'd wanted were on sale and bundled together we just a pip shy of that so i could get both for a decent price. Bought and paid for the digital voucher and... See more
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Company details
About GAME
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
Unit A, Brook Park East, NG20 8RY, Shirebrook, United Kingdom
- www.game.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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I ordered for next day delivery and…
I ordered for next day delivery and paid £12 extra for it. And it hasn't arrived next day because the driver went to the wrong address. When I tried to raise the issue I found there is actually no way to contact you. Non existent customer service. Won't be using in the future
literally havent even got my parcel (it…
literally havent even got my parcel (it was supposed to be here on monday) and it hasnt even been shipped yet
half of this i blame evri for but to me game had never been reliable so the other half goes STRAIGHT to game!! mind youi literally live near where i could have picked this up from except im sick so i cant go out!
i would have had this 4 days ago if it wasnt for you guys and your shitass evri delivery services 😭😭😭
Why in the year of 2026 do you still…
Why in the year of 2026 do you still use Evri?
No joke, because there is one there, every(Evri) single parcel from places that use Evri end up getting damaged, lost, delayed or the box gets ripped open and parts stole from orders, because of Evri. Please do better.
Aggressive marketing
Really annoying website
Can't check out as a guest, got to sign up
Emails result and then it's very difficult to unsubscribe
Clear rapacious, money grabbing marketing strategy
I get the impression Frasers group is the sort of company that would happily trick me into a subscription trap
Easy use of the website
Easy use of the website. The company is doing well by selling physical disc video games for collectors.
did not receive my order
did not receive my order
order made 13 June 2026
Latest ETA 19 June 2026
now 24th June 2026
Nearly 2 full weeks later and still not received my order, Your EVRI delivery service is shockingly poor. I could have walked to your store and bought the games first hand quicker.
The only reason I didn't was because of my working shifts, I'll certainly know for next time.
I ordered a Hori fight stick alpha…
I ordered a Hori fight stick alpha which isn't a cheap fight stick. When I opened the package. I was shocked to see the box has obviously been opened before, the box was also covered in chocolate or something. I thought ok, let me see if the stick works but no, it was faulty as well. Very disappointed that I was sent a used stick when it was meant to be new. Sending it back for a full refund
Speedy
Speedy, efficient service. Ordered on 19th was expecting delivery by 26th, arrived on 21st
Always 5 stars for Game
Always 5 stars for Game! Great service and good prices thank you 😊
Easy to order and always on time…
Easy to order and always on time sometimes even before the date due but never been late.
Excellent experience excellent service
Excellent experience excellent service
Super helpful staff
I was in game today to make some inquiries on purchases and had the best experience thanks to a fantastic member of your team named Rosie. Super friendly and helpful. I will certainly be back for more purchases.
Very good service all good
I bought a £20 PlayStation voucher as 2…
I bought a £20 PlayStation voucher as 2 games I'd wanted were on sale and bundled together we just a pip shy of that so i could get both for a decent price. Bought and paid for the digital voucher and got it about 12 hours later. By which time my cart had updated to about £95. Cheers guys 🤌
Significantly damaged Lego box
Ordered a Mario and Yoshi Lego and the box is significantly damaged. Was going to return it but having paid for next day delivery will not be paying another 5 quid to return the item. Very poor and will not be ordered from game again.
Items arrived a few days earlier than…
Items arrived a few days earlier than quoted, so I was very pleased. In immaculate condition, brand new, superb price. All in all a smooth, fast purchase.Many thanks
Great Service
Ordered effortlessly online and delivered next day as promised. Great service from start to finish. Thank you
excellent service
a reasonably price well spec,d AIO pc…
a reasonably price well spec,d AIO pc delivered really quickly. Will do the job I need it do. Time will tell,
Good communications from “ Game” I was kept informed from start to finish, a very smooth and easy purchase.
First class service!!
5 stars!!!
Order well priced and suitable for all - speady despatch and receipt
Order was well priced and suitablw for one of my Great Nephews. Both he and his older brother both use PS5. both very happy with the realism of video and audio. Good bargains and quality in the price reductions as well as the great range of games etc..
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