GAME Reviews 

They left the parcel with evri, enough said

Ordering online was straightforward and easy to process, website clear. My order camec3 days early. Great service overall

Fast delivery, but items arrived with heavily damaged packaging, order packed in a plain plastic bag with no bubblewrap/protection at all

Buying the game was easy, waiting on it hasn’t been. The game was released on the 7th and it’s now the 9th and I don’t know if it will be here today. I don’t live far from a couple of game stores so I don’t see how it’s taking this long

GAME is an excellent and outstanding company in every way I found what my son wanted yay! and the prices are great and delivery was quick thankyou GAME and I very highly more than 💯💯💯💯 recommend GAME thankyou for an excellent and outstanding service in every way.😊👍💋

Why use Evri to deliver one game? Given the £4.99 delivery charge why not use Royal Mail Tracked 24, faster and potentially cheaper.

They sent a second hand game, which was not stated online to be so.
The box was not closed properly, with a security seal to seal it and the disc was not secure in the box, it was moving about.
Not acceptable for the 10km journey it made.

Excellent customer service

Slight ding in the DND book but otherwise fine

Unfortunately, on several occasions items were lost in transit from the UK to Australia and then delivered to a storage facility nowhere near my delivery address.
GAME uses a company called DAI post, who have repeatedly misplaced our items. When we went to pick up items from their storage facility, staff had left over an hour early from their business closing time so I had wasted my time driving all the way there. I tried contacting GAME but was told to contact DAI Post who were also of no help. Will only be buying from GAME again if they choose another courier provider.

Promised they would cancel order, then got shipping confirmation a few hours later.

Game has gone downhill in resent years, they no longer have a rewards platform and most games can be found cheaper on other sites, also if you have an issue it’s hard to get it resolved. Sad to see but their just not standing out form the crowd anymore.

Game standards have gone really low
Brought the set of sfc tmnt statues and the quality is more 2nd hand than brand new I would have been better to find these in the bin than buying them from game
The boxes look like someone been using them like a football and customer service are no better then the quality of the items
Being told it all about the product and not the box and they were ship out in a plastic bag and not a box which would have protected them plus if these was in store they would have been in there clearance section and not sold at full price because of the packaging

If it wasn't for the fact that I was given Game Vouchers as a gift I would not have shopped here. Game used to be the place to go for games. They would host exclusive previews, midnight releases and made a real fuss about day one games. Now it's just a small corner ditched in the corner of sports direct. The loyalty scheme has been removed, the trade in option..gone. The lack of available Playstation stock is laughable. I'm not sure if there is an ongoing dispute with playstation but your variety with Sony products is shocking. Luckily I have both playstation and Xbox so I was able to buy Crimson Desert on Xbox. This experience in itself was terrible.. popped into your game concession in sports direct Plymouth, no staff there to help, only sports direct staff. Maybe you've removed game staff and just man it with sports direct staff but we used to rely on the game reps for advice and tips. Anyway, I asked a staff member if they had Crimson Desert and their response was 'if it's not on the shelf we don't have it'. Didn't even bother to look for it in stock. So I ordered on the game website... Delivery charge to home.. £4.99, ordered to store..£4.99, pick up point £4.99. I can't believe a business as big as Sports direct (and yes I know you owns it and what else forms the group) charge you to pick your own game up from a store bang in the middle of town where you also have to pay for parking or public transport. There is no incentive to come to into store any more and that is a shame.

I can say with confidence, I will never shop at game again. Working in retail for many a year, I applied to work at game due to it's reputation and market leading. Now, I wouldn't ever step foot into a concession again.

Ordered Magic the Gathering MTG Magic: The Gathering (MTG): Teenage Mutant Ninja Turtles Pizza Bundle received the order today and found that one side of the box the seal had been broken as if the box had been tampered with the other side the seal is intact. I don’t why they would send out a order with a broken seal. Very Poor from Game

I have to leave 1 one star as I can't leave zero. It's impossible to contact this company to inform them that I was hacked and someone made fraudulent purchases using my account and they're happily giving stolen goods to thieves. I assume they allow this all the time, despite the fact that they'll ultimately get ripped off too.

Would be 5 stars but evri are a useless delivery company.

Good but can be better. like better prices or deals.