Galaxyprojector Reviews 

Product itself has been working fine for 2 months - the remote has now broken, all corroded inside, I've sent pictures and heard nothing back. They also like to email about fake giveaways to gain themselves extra promotion.... such a shame to see when I bought specifically from this company to support a small UK company rather than the big Amazon brands!

Disgrace of a company how their still going is beyond me item not as shown on the advert asled for a refund they asked why. I told them. Item not as described then theybwent silent 6 emails later ive accepted ive been had off.. Do not buy from these scum

Absolute scammers,sending links for tracking that don't work. If you look closely at the email replies you can tell its a scam, especially when they rply at 11pm at night! stay well away from this website!!!

ABSOLUTE SCAMMERS!!!! This company has been set up to make a quick money , then dissolve the company and open another one!! They have no phone number, I have sent about 15 emails to which I only had 3 replays or so, still waiting for my refund!
JUST TO LET YOU KNOW, IF ANYONE PAID BY PAYPAL THEN YOU CAN CLAIM MONEY BACK WITH THEIR HELP! IF YOU PAID BY CREDIT CARD THEN YOU ARE COVERED BY SECTION 75 OF THE CONSUMER CREDIT ACT- SO GET IN TOUCH WITH YOUR CC COMPANY AND CLAIM MONEY BACK THIS WAY! Stay away from this scammers, dont throw your money in the bin, I don't even know how these people get away with this soo long?!

I really wish I’d seen these reviews - two weeks after purchase the port where you plug in the cable fell into the projector - shoddy item - cheeky email from galaxy projector refusing refund as they said it had been misused! Do not Believe the money back guarantee!

Complete scam. Goods never arrived. The Royal Mail tracking number is fake.
No emails replied to.
How do they get away with this!!
Don't touch them.
You should be ashamed of yourselves. You are robbers.

Disgraceful! Disappointed! Scam!
Agree with all the complaints in previous reviews. Two projectors arrived but poor quality, made noise etc. Like others emailed 6 times no reply. Eventually got reply asking for a video of noise and item!! Not likely. I wasn't satisfied poor quality and wanted money back. Bluntly told if they were satisfied my complaint was genuine refund be given. Returned projectors.... Guess what... NO REFUND. No reply from emails. Complete scam. All reviews on website a setup if notice taken same background and obviously fake. AVOID.

LIARS! Don’t Trust This Company!

They sent the wrong item colour, I reordered the correct one, I sent the wrong one back weeks before Christmas and still waiting for refund!!

They asked for proof of postage which I sent but are saying item says “not delivered” you can’t track by proof of postage!!

With holding my money!! Don’t trust them!

5 star reviews per Christmas are obv all the owners dodgey friends!

This is just scam!!! I never got the items i order😡😡😡😡Stay away!!!!!

I SO wish I’d read reviews here first, the website reviews looked so good. Lesson learned. Absolutely agree with comments about terrible customer service. My unit arrived ok but the remote doesn’t work. I’ve contacted them 4 times in 4 days used the contact form that promises a reply in 24 hours and heard nothing. I can’t return it unless I can get an answer from them but I am now 4 days into the 14 returns period, it doesn’t look good for me does it ☹️. Such a shame the service is so bad if it was working it would be a good product. Unfortunately I would have to advise you to STEER CLEAR these are not cheap!!!!

Ordered a white projector on 25th Nov for daughters Xmas present...received a black one. They accepted it was there error and told me to return it, I had to pay postage but they would refund it. Had to purchase again in order to get the projector here in time for Xmas. It is now the 11th January. The black projector was returned on 22nd December, proof of postage has been emailed twice and I still have no refund for the projector or postage. No response to emails at all and I have sent lots!!. The worst customer service on for any online retailer I have come across. The product might be good but do not buy it from them plenty of others sell it. If anything goes wrong with your order you will not be able to resolve it. I am now having to raise this with my bank and with trading standards. Stay clear of this company!!

Received a projector for Christmas from my dad that I had specially asked for. Was so so excited especially with all the reviews & hype. 5 out of 5 starts for the projector it was exactly what I was hoping for the whole TWO days that it worked. Got home day after Boxing Day excited to set it up in my own bedroom to find that it wouldn’t plug in meaning the lead that connects from wall into projector wouldn’t go in. I screwed it open to see what the problem was and the glue that was keeping a piece in place had come away, I’ve tried everything I can not get it to work. I’ve tried emailing over 7 times over 3 weeks and haven’t heard a single thing. I have all the proof of purchase and photos of problem ect and would like a new one sent out as at the price you’d think it would last longer than TWO DAYS. I’ve tried everything to contact company hoping this will work as a last resort.

I purchased a light projector in November for a Christmas present and when opening on Christmas day the laser section did not work. When contacting the company they advised they have a returns policy of 30 days and it had been longer. I obviously understand this but the product is faulty. I wasn't returning because I wont want it, I wanted to return and get a fully working product. Having looked on other sites selling the exact same model they are offering 1 year warranty on this product. I am absolutely gutted as my three year old nephew is sad. I had to purchased another one from elsewhere which is working. I would not recommend purchasing anything from this company as their customer service is shocking.

I ordered a device from these people, they took my money and I don’t have the device. They have basically washed their hands of this situation, giving me a tracking number that does not work and directing me to a website that does not work.

I have to prove I don’t have it.

This isn’t even a service.

I ordered this online for Christmas and it arrived on time. The light works and the projection looks very good on the ceiling and walls but the remote control doesn't work. I only have blue colour which cannot change or move. There is little info online as to what possible problems might be and no troubleshooting guide. I tried to contact the 24/7 customer service using the online form but no answer and I have just sent an email today. I expected the 24/7 customer service to be a telephone number or at very least an online chat so I was disappointed it is only an email address. I do not think this qualifies as a 24/7 helpline. Once the problem is resolved and it works correctly, I'll write another review but it is disappointing to offer a Christmas present that doesn't work.

This is my second purchase from this store! Very happy with the company. Customer service responded in 10 minutes and delivery came the next day. Have used other projectors but this quality is genuinely the only one I recommend.

Thanks!

Amazing! I love it!

I ordered a galaxy light for my sons birthday and it came so quickly. Not only this, but everything about it was what he wanted and more! I would highly recommend for anyone looking for a cool gift for their loved ones

I LOVE my new projector! Service was fast and free and the product quality was great too! No complaints and definitely recommended!

So Chuffed With My Purchase. Great Product, Great Price & Such Great Customer Service!!
Bought this for myself originally and was so pleased that I bought another 4 to as gifts for Christmas. Delivery was also Quick!