Fantastic service from Fusion motors team . everything was smooth and professional from start to finish.Nothing was too much troubleRealistically priced vehicles and no hard sell. The car I bought w... See more
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Fusion motors started its journey as a family business back in 2011 with great passion for cars. Based in Essex, we have supplied quality used cars to customers across the country for many years. Convenience is key as a vehicle owner, which is why we strive to provide anything you could possibly need throughout your time as a driver. Once you find the vehicle of your dreams, we can offer you a flexible finance plan with minimal deposits, low monthly payments and APR. We're here to make sure that your car spends most of its time on the road and as little time as possible in the garage. So, all our car comes serviced up to date, minimum 6 months MOT, 12 months AA breakdown cover, Free HPI checks, Free mileage checks, 75-point mechanical checks including all cars PDI inspected. We prepare all our cars to the highest standard to meet expectations of most demanding customers. Explore our services and stock online or pay us a visit in person. It's very easy to reach us, we are in Purfleet on the London Road. Our forecourt can be accessed from all the vital transport links; including the A13, A12, and the M25 (you can find us just fifteen minutes from Junction 30/31). Simply enter our RM20 3LL postcode into your Sat Nav or call us on 01375 470194 / 01375 511 114 for directions or to discuss any vehicle you are interested in, and we'll be happy to help. If you are unable to make it to view a prospective vehicle then why not ask for a personalised walk-round video.
Contact info
Baymanor Lane, RM20 3LL, Grays, UK, United Kingdom
- 01375 470194
- sales@fusionmotors.co.uk
- www.fusionmotors.co.uk
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The professionalism at fusion motor…
The professionalism at fusion motor limited is top tier . The company was clean and welcoming, and every one they good experienced staff in-the company. It felt like a truly premium experience without being stuffy . A very well run operation
Great service and great cars!”
Great service and great cars!”
I had a good experience at Fusion Motors Ltd. The cars were in very good condition, and the customer service was also great. The staff were friendly, helpful, and made the process easy. I would recommend them to others looking for quality used cars.
Buying a car here is like buying an ice…
Buying a car here is like buying an ice cream… I mean it’s that simple…
False/ edited mileage
Recently went through with buying a 2019 Mercedes-AMG A35, with an advertised mileage of around 47,000 miles. MOT was done at 47,000 miles. 10 days later, upon delivery, the mileage changed to just under 60,000 with no explanation.
I was also handed an outdated logbook, meaning I would have had to wait an extra month to tax and drive the vehicle. The refund process was smooth but wouldn’t recommend buying here.
Avoid con men scammers liers
Bought a car on finance within the first day nothing but issues with it . Battery draining . Fusion said to bring the car back to get fixed and they will give me a curtesy car ( that they did do ) got a email 7/8 days later car all fixed ready to collect . I went to collect my car ( hour and half drive away from me . Met with a rude aggressive attitude from Darren . He mentioned he don’t know why he’s dealing with us as we will be back in 4 days when the car don’t start etc . Got the car home and surprise same issue not fixed at all . After many emails etc finally they agreed to take the car and refund . Well they collected the car as it wasn’t starting . But still no refund nearly two wks later and the car is up for sale on the web site ( illegally as they have not refunded the lender . Do not buy a car from here avoid at all cost . I now have a new car from a nice helpful good dealership and I’m very happy with it
Absolute scammers
Absolute scammers, avoid at all costs!!!
Bought a vehicle 3 months ago, told i had been serviced and MOT'D, whilst driving home engine light came on Doug from Fusion said take it to local garage and they would pay.
Whilst garage were looking at the fault they called me to say it had an oil leak and all 4 braking pads were below legal limit and they sent photo's to me,they also said that if the car had been serviced they would have noticed leak!
Upon checking past MOT's I had noticed that advisiries had been put on about pads and Doug from Fusion had told me they had been done!
The total cost if sorting the engine fault, leak and pads was £1800!
Again Doug said they would cover this but £1000 was put into my account after weeks of waiting and excuses.
Still not received the rest of the money and now going through Motor Ombudsnan as well as contacting AA re their recomendation
bought a landrover velar very happy…
bought a landrover velar very happy with car
Just bought a car from these guys super…
Just bought a car from these guys super reliable and amazing
Good customer service easy to finance…
Good customer service easy to finance cars and excellent after care
Amazing and professional
Totally disgusted with the level of…
Totally disgusted with the level of serviced I I I received after buying a £15000 Quality used car from fusion
After 1hr of purchase the eml came on so I called fusion and they referred me straight away to the supporting workshop
I waited for half an hour being told that the problem was not the car but old codes being left in the cars computer
Guess what the cars eml came on about 25 miles I then called Fusion and they arranged for the supporting garage to assist once again?
I left my car with them waited for 5 days and they called me to say it’s ready and it required a re-gen
One day later the eml came on again so I called several times before someone answered me and finally got referred back to rays garage
Rays garage said this a common problem and process of elimination can you only find the cause the part at fault was an injector on the dpf
So I booked it with them once again 1 day later the car was repaired finally
I took this car to the manufacturer for a health check and the said the dpf has been disabled on the car computer which I find totally disgusted as this also will fail an mot in the future
So the lesson of this story is Do Not Buy
Avoid This Dealership – Poor After-Sales Support
I purchased a car from this dealership for £14,000, and it developed mechanical issues shortly after. When I returned the car, they claimed to have repaired the issue, but the problem persisted. At their suggestion, we had the car inspected by an independent garage, which confirmed that the turbo needed replacing.
Despite this, the dealership refused to take responsibility or carry out the necessary repairs. Communication has been poor, and they have not provided any resolution.
We will now be pursuing this matter through Trading Standards and advise others to be very cautious when dealing with this company.
Fantastic experience
It was great, I really enjoyed the experience. The car was amazing.
excellent service would recommend!
Brilliant experience
Everyone at the dealership was kind and professional. They helped me find the perfect car and explained everything clearly. I felt comfortable and well taken care of.
Good experience
Employees very knowledgeable about cars and willing to help. Very welcoming environment
Bought Range Rover Evoque
Bought Range Rover Evoque
10/10 Customer service
10/10 Car Inside and outside
Will always recommend.
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