Went into the Crawley store and were offered help by Jon Nye. He was extremely knowledgeable and helpful but also left us to browse and take our time choosing our dining table. Once we had chosen he g... See more
Location
Switch locationLondon Road, County Oak Retail Park, RH11 7XN Crawley, England, GB
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I purchased 2 sofas which are great & I also took out the diamond package Insurance. I had a claim to make on the sofa as it needed a clean & phoned customer services at furniture village where I was... See more
Friendly, helpful staff who listened to what we wanted and could point us to the right furniture immediately. They gave us time to look on our own, armed with a coffee. Simone was our main contact at... See more
We came into the store just to have a look around at some furniture, with no intention of buying anything yet. However, when Dean came over to help us, his friendly approach, knowledge, and excellent... See more
Company details
Contact info
London Road, County Oak Retail Park, RH11 7XN, Crawley, England, United Kingdom
- 01293 699 600
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Very helpful staff
Very helpful staff, made the transaction very easy. Lets hope the delivery is the same
We were able to browse products without…
We were able to browse products without being hurried, Andrew introduced himself and left us to look around, we then made our choice, Andrew explained everything to us about our purchase, which reassured us,
We had a fantastic experience…
We had a fantastic experience purchasing a dining table with the assistance of Izabella. She was very professional, polite, friendly, and generally welcoming. She was able to show us the perfect dining table to purchase based on our requirements, and we did not feel rushed at all. She is an asset to the Crawley branch.
Five-star service from Jason at…
Five-star service from Jason at Furniture Village! He assisted us with our recent purchase.Thank you, Jason, for making it such a brilliant shopping experience! Outstanding customer service!
New flat to furnish.
Great experience Simone who helped us was amazing really knew how to help us. The store in county oak had some lovely things hard to make our minds up .Nice atmosphere. Fitted my new flat out beautifuly.Thankyou
Jonathon Nye was extremely helpful in…
Jonathon Nye was extremely helpful in helping us find the perfect mattress. He gave us plenty of time and advice after listening to what we had in mind.
Andrew was fantastic when helping me…
Andrew was fantastic when helping me buy my sofa. He was friendly, informative, and straight to the point with no messing about or time wasting. He made the whole process easy and stress-free, answering my questions clearly and helping me make the right choice. Thank you, Andrew, for such great service. A great experience from start to finish! ⭐⭐⭐⭐⭐
Jason Body - great at his job!
Jason Body was extremely helpful and knowledgeable when we were choosing our dining table. So we came back to see him and he was great. Thanks Jason!
We had a great experience today.Jon Nye…
We had a great experience today.Jon Nye was very helpful and was able to meet our needs.He took time to go through everything with us
A big thank you to the store manager…
A big thank you to the store manager for his time, patience and guidance is helping me make my choice.
The shop has plenty to choose from in…
The shop has plenty to choose from in all colours too. The shop itself is perhaps over brightened with lights, more so than any normal house would be so makes picking a colour slightly difficult. Prices are very reasonable. Nothing is rushed and nobody puts pressure upon you. My only criticism is, a darker corner still lit up but not so bright, would be helpful to choose the shading needed for a room when looking at the swatches. We made our purchase and are very pleased overall.
Andrew was extremely helpful and made…
Andrew was extremely helpful and made the whole buying process very smooth. Would highly recommend
A good experience with a member of…
A good experience with a member of staff that made the purchase very easy to go through.
Knowledgeable and helpful
A member of staff at the Crawley branch helped my dad and I to make the furniture buying process quick and easy.
We went to buy a dining table
We went to buy a dining table with chairs to furniture village Crawley and from the very first minute we entered, we are warmly welcomed by everyone and Andrew Twigg, one of the Sales Consultant helped us to purchase the items for our best interest and arranged everything smoothly and efficiently till the end. Really satisfying☺️
Excellent sales manager no pressure…
Excellent sales manager no pressure sale at all.
Spent a lot of time going over our requirements etc really pleased with the whole process.
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