Furniture Village - Bristol Reviews 

Fantastic experience, friendly service

Excellent quality furnitures and customer service.

The gentleman we met in store was really helpful and gave us lots of advice without being pushy. We had already shortlisted a couple of items and needed to choose between them, which he was able to help us do. Delivery was a little slower than he said it would be but that wasn't a problem for us and the people arranging delivery were really friendly and helpful. You initially get a day for delivery and then, the day before, you get a three-hour time slot which is extremely helpful. The delivery itself was seamless. The men arrived on time (we had a 15 minute texted warning of their arrival), they unpacked and assembled the items, checked that we were happy and then left. All very good.

Time taken to walk us through the through the whole process by staff

Friendly welcome and a very helpful assistance so 5 stars to him

James wa really helpful knew what we wanted as we had visited previously. Everything well explained and quickly processed.

Very relaxed atmosphere within a very spacious welcoming store. The salesman,James Bailey made us feel extremely at home and put us under no pressure at all.

So had this sofa a year had 1 technician out 'wear and tear'. Had another technician out about 2 months ago and I've heard absolutely nothing. So I've now got a 5 grand Vino 3 piece - 2 2 seaters and a 3 which I'm embarrassed about. I feel I have to make excuses for it. DO NOT GET MATERIAL SOFAS FROM HERE. I have a video of my sofa, not sure how to attach, but happy to share

Very friendly professional efficient service

Speed of service.
Bought and paid for an armchair in 9 minutes.
Helpful assistant.

Andy was very efficient answered all my questions explaining time scale etc, was not pressured in anyway. I was in & out in no time perfect!
Thanks Andy

The entire experience was to the standard which we have come to expect as the norm from FV.
However, given both my wife and I have disabilities, David & Pete our delivery crew went the extra mile in relocating our old furniture to a safe spot until it can be collected.

My delivery arrived on time. The two drivers Kyle and Matt were both friendly and helpful. Really happy with my new Sofa's!
Great all round!

Very helpful staff member whole transaction was quick and efficient

We made a return trip to check out the furniture we liked. The Senior sales consultant James Bailey instantly recognised us and acknowledged our presence. There was no pressure or pushiness from him. The purchase was made with simple effortless ease.

Charlie, the lady salesman, was very patient, attentive, not pushy and seems a lovely person who obviously knows the products you sell very well and is a very good communicator.

Sam Chapman was really helpful, when we met him in the store the other weekend he was very professional and knowledgeable. We then phoned him up a week later and placed the order, again, nothing but professional and helpful. Not over pushy either! Thanks Sam

Great service. Very helpful Assistant called Chloe who spent time answering all our questions and helped us purchase the bedroom furniture we wanted.

Great in-store sales advice, item arrived a week earlier than expected, and super efficient delivery.