Furnished Finder Reviews 

The website and the operators offer no customer support. They feed on you with the worst navigational capability. Don't do it.
Poor customer service, Cancellation is difficult and no refunds are issued.

This company is engaged in unethical practices!! When I signed up with Furnished Finder, I didn't approve the auto renewal. Someone from the company must have turned it on. I wasn't able to find any bookings from them, and I decided to put the property up for sale. In January I turned the listing off, and just found out that the company turned the subscription back on again. When I called the company I was told that my listing was "in hiding", and they auto renewed it and took $646 from my account. I called for a refund, and they refused to refund the money back. This is unethical practice. $646 is too much money to take from someone's account for doing nothing. I'll definitely report this to the highest authority. Everyone should be mindful of their practices.

As a landlord trying to rent my furnished apartment, my experience with FF has been abysmal. For every legit lead, there are 10 people trying to scam me. And in order to flag someone as fraudulent, I need to email FF and write out why I think they are frauds, which is crazy that they want paying customers to help them do quality control for them. There are so many signals they could use (with AI) to flag suspicious accounts, but they must purposely not do it either to make it look like they have more leads than they do, or due to incompetence.

auto renewed my annual subscription and charged me $199 for services I don't use. their policy is no refunds. buyer beware!

We had a terrible experience with Furnished Finders and still battling with the company. In December 2025, we used Furnished Finders (FF) in Phoenix, AZ to secure a long-term rental. We signed a 6 week lease with a property listed on FF and paid a $2400 deposit. After paying the deposit all communication with the leasing company ceased. We reached out to them multiple times for a refund and received no response. The lease we signed had a refund policy that stated "the renter shall be refunded back any payment if contract cancelled prior to moving in". We stated multiple times to the leasing company we wanted a refund of our deposit. We never moved into the property. We contacted FF customer support to report the leasing company and asked for its assistance in receiving a refund of our deposit. It requested multiple documents pertaining to the property we secured, which we promptly sent. FF responded that we need to contact our financial institution and file a dispute. When I pressed FF for an explanation as to why we have to resolve this with our credit union it stated they are unable to resolve issues with lease terms. FF is simply shirking its responsibilities and passing the liability it's solely responsible for on another entity. Per our financial institution's advice, we filed a dispute resolution with BillPay against FF requesting a refund of our deposit. Since FF is Better Business Bureau accredited, we also filed a complaint with the BBB against FF. Before using FF, please consider my story.

Furnished Finder as a company does not treat it's Landlords right. The scam is that when you sign up for an annual membership, they set the auto-renewal and increase next year's fees. If you don't catch it in time, they will auto-renew you and will not refund you even if you call a day after the auto-renewal charged your credit card. Landlords, do not sign up with Furnished Finders.

Doubled their fees, now get $0 a year from me instead of $100. It was hit or miss before with renters anyway.

I was charged a $199 automatic renewal fee even though I no longer own the property associated with the account and cannot use the service. I contacted Furnished Finder immediately after the charge and requested cancellation and a refund, but both the representative and supervisor refused. I canceled the account right away, but they would not issue a refund despite the service no longer being usable. This experience was disappointing, and I encourage others to be aware of the automatic renewal policy.

The site blocked me from viewing my own messages. Truly incredible. If you want to rate limit users from sending messages, rate limit them. Why in the world would you block them from viewing existing conversations because they sent too many messages?

Like many others, I have the same complaint – Furnished Finder charged my credit card $199 on February 6, 2026 without my permission because they set my listing to “auto-renew” without my knowledge. After seeing the charge on my statement, I contacted them for a refund and they have refused to issue it. The particular property where the listing auto-renewed, has long term tenants and the furnished finder listing is no longer needed. They are forcing me to pay in advance for a service that I do not need and that I will not use. Customers should be given a choice whether they want to renew a listing or not, instead of it being set to auto-renew without our knowledge. As other customers have mentioned, this is an unfair business practice.

Scam Artists... They don't want to tell you they auto renew and if it catches you by surprise good luck getting your money back. Have to dispute it now with the bank.

I have to say this company has no integrity.
I had my account set on off for auto renewal. Not only did they renew it but they did not send me the email that they agreed to send 4 weeks ahead of time. The only email I received was once they were debiting my account for $200.
I had not used their service at 11 and 1/2 months as it yielded no matches for my area and for what I was offering.

And they knowingly take your money and make it impossible to get it back. I hope this website goes under because there are a lot of great websites to use to get your rooms rented short-term or long-term.

Furnished finders is a real scam and the authorities and everyone who has being scammed by them we should demand the authorities to close it, I use it three years ago and nothing happened the site has a lot of problems and they never discover to you that this is accordingly to them an anual payment, even though I never use them for two years last year the charge without any authorization my cc, and they are thieves materially.
this is really a scam.

I'm 2 blocks away from a hospital and couldn't get a single person interested in almost 1 year. I got a bunch of leads but I think they are all fake. Not one of them picked up with phone with the number they provided. Scam

Absolute scam company! They charge your card without permission. I called the day of the charge to have it refunded and they refused. DO NOT USE THESE PEOPLE!

As a landlord of many years after using furnished finder and having ongoing terrible customer service experiences with them- I can tell you honestly there are many other options that are much more tenant and landlord friendly. Modern day thieves- is the best way I can describe them. Find a better site!

This is a company that does not want to work with you, but they want your money.

SCAMMERS!
They put us on auto renewal and we did not authorize this. We have never booked anyone through them. Customer service is horrible - SCAMMERS!

Unfortunately, my experience with Furnished Finder has been extremely disappointing. Despite having a well-maintained, fully furnished 2-bedroom unit priced well below market, offering reduced deposit options, and even covering utilities, the quality of leads has been very poor.

Most inquiries never respond back, feel automated, or show no genuine intent to rent. There is little to no accountability on the renter side, which makes hosting frustrating and time-consuming.

As a property owner acting in good faith, it feels like the platform prioritizes collecting listing fees over providing meaningful, engaged leads. I would not recommend Furnished Finder to landlords who rely on real, responsive tenants.

I sold my property and notified Furnished Finder within days. Despite this, they charged me for another full year and refused to issue a refund. It’s especially frustrating that companies like this outsource customer service to overseas call centers, which makes accountability and resolution nearly impossible.